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Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line protability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance. Global MarketingDirect marketing campaignsProduct forecastsQuantitative AnalysisSales PromotionsProduct LaunchesProspect targetingUnited AirlinesMarketing Executive & Onboard Service02/1986 - 09/2022Developed marketing strategies and campaigns to increase brand awareness.Created content for various digital channels, including website, social media and email.Managed relationships with external vendors, agencies and suppliers to ensure eective delivery of services.Organized promotional events such as conferences, trade shows and product launches.Provided assistance to disabled passengers when necessary. Oered help with connecting ights or ground transportation upon arrival at destination airport.Performed pre-ight checks on the aircraft's interior components such as exit doors and lavatories.Attended trainings in customer service, conict resolution techniques and safety procedures to remain current on new requirements and procedures. Helped passengers feel comfortable by providing requested items and answering questions.Addressed personnel and patron issues and quickly resolved to restore satisfaction.CA State University Chico Chico, CABachelor of Arts in Teaching Credential06/1975SummarySkillsExperienceEducation and Training