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Click here or scroll down to respond to this candidateCandidate's Name
Lancaster, OH Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLESKILLS Payment Processing POS Systems Customer Service Payment Collection Cash Register Operation Returns Processing Cash Handling Daily Reporting Written and Verbal Communication Regulatory Compliance Complex Problem-Solving Report Preparation Records Maintenance Staff Mentoring Conflict Resolution Inventory Management Inventory Control Time Management Skills Multitasking Capabilities Reliability and Punctuality Computer Literacy Organizational Abilities Effective Communication Attention to Detail Teamwork and Collaboration Microsoft OfficeWORK HISTORYCASHIER 09/2017 to 08/2020Menards - 1425 Ety Pointe Dr NW Greeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Worked closely with shift manager to solve problems and handle customer concerns. TAX PREPARER 11/2013 to 04/2018HR BlockReviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions. Completed and filed returns with tax departments at local, state, and federal levels. Maintained complete records of client tax returns and supporting documentation in secured areas. Assessed client tax situations to determine best filing options. Maintained compliance by adhering to current tax laws and regulations. Offered clients recommendations to reduce tax liabilities. Communicated with clients regarding tax situations, providing guidance on financial decisions. Analyzed financial records to verify accuracy of tax returns. Identified potential audit red flags to minimize risk of IRS audits. Utilized tax software to prepare returns and meet deadlines. Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities. Prepared written responses or tax return amendments to resolve state and federal notices. DIRECT SUPPORT PROFESSIONAL 07/2015 to 06/2017REM Ohio - Reynoldsburg, OH Assisted disabled clients to support independence and well-being. Administered medication as directed by physician. Maintained clean, safe, and well-organized patient environment. Assisted clients with daily living needs to maintain self-esteem and general wellness. Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.Monitored progress and documented patient health status changes to keep care team updated. Transported clients to medical and dental appointments to provide support. DISTRICT STORES SUPERVISOR N E. 01/1998 to 02/2002 American Electric Power, AEP - Zanesville, OH Supervised and trained all employees engaged in receiving, issuing and storing material Stored and disposed of hazardous material following all environmental and company guidelines and policies.Maintained and managed 16 million dollars of inventory each month with discrepancies of 3% or less Responsible for the overall daily operations of five areas PLANNER B 04/1994 to 12/1998American Electric Power, AEP - Lancaster, OhAssisted residential and commercial customers with the installation of new electrical services, up-grades and replacementsCalculated needed load and kva, designed electrical construction work-orders to install, replace, and/or remove AEP facilities and equipment. Secure all right-of-way documents Follow all NEC and NESC guidelines Follow all AEP policies and proceduresSTORED ATTENDANT A/B 12/1984 to 12/1994American Electric Power, AEP - Lancaster, OH Issue material under proper authorization and process proper documentation Check received material fir quantity, make visual inspection for identity, breakage, condition, initiate material receipt and related records Conduct inventory counts and clear discrepancies with appropriate approval. Operate material handling equipment such as hand trucks,fork lift trucks,low lit trucks, hoists, overhead cranes, order pickers or other required equipment.Perform duties in accordance with company safety rules,operating regulations and practices.EDUCATIONOhio University - Athens, OH AssociatesSocial Science And TechnologyOhio University - Athens, OH B.S. S.Special Education And Communication summa cum laude graduate Elected to President for Phi Theta Kappa in 2010 and 2011 |
