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Title senior business analyst
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                                            Candidate's Name
                                     Senior Business/Data Analyst
                                      EMAIL AVAILABLE
                                          PHONE NUMBER AVAILABLE
                                               Linkedin


    PROFESSIONAL SUMMARY

    Possessing over 10 years of extensive experience as a Senior Business/Data Analyst, excelling in complex
    data-driven decision-making.
    Advanced proficiency in SQL and MySQL for database management, performing complex data analysis
    to support strategic business decisions.
    Expertise in using Microsoft Excel for data manipulation and analysis, utilizing advanced formulas to
    derive actionable insights from data sets.
    Skilled in creating dynamic visualizations and dashboards with Tableau, enhancing data presentation and
    business decision-making processes.
    Proficient in using Talend Open Studio for data integration, facilitating effective data transformations
    and workflow automation.
    Experienced in version control management with Git, ensuring consistency and collaboration across
    various analytics projects.
    Utilized Docker to establish reproducible environments for data analysis projects, ensuring consistency
    across team outputs.
    Leveraged Jupyter Notebooks for exploratory data analysis, providing a versatile platform for data
    manipulation and visualization.
    Applied ANSI SQL skills to maintain and query large-scale databases, enhancing data retrieval and
    reporting capabilities.
    Utilized Pivot tables in Excel to analyze and summarize large datasets, enabling data-driven decision-
    making.
    Created dynamic Pivot charts to visualize trends and patterns, providing actionable insights to
    stakeholders.
    Utilized Python for statistical analysis and predictive modeling, driving insights and forecasts that inform
    business strategies.
    Gathered and analyzed business requirements to implement and optimize solutions using Microsoft
    Dynamics 365 (D365).
    Employed SAS for detailed statistical analysis, supporting business decisions with robust data-driven
    evidence.
    Developed interactive and real-time business intelligence dashboards using Power BI, facilitating deeper
    insights into corporate performance metrics.
    Utilized MATLAB for mathematical modeling, providing support for complex quantitative analyses and
    operational research.
    Managed project collaboration and documentation using Trello, streamlining project tracking and
    enhancing team productivity.
    Facilitated effective remote collaboration and project management using Webex, ensuring timely
    communication across distributed teams.
    Enhanced data storage and management using SQL Server, supporting enterprise-level database
    management and development.
    Utilized Vita to manage project documentation, ensuring clear and organized records of business
    requirements and analysis.
    Collaborated with stakeholders using Vita to gather and document business requirements, ensuring
    alignment with project goals.
    Integrated R for comprehensive statistical analysis and data visualization, enabling detailed data study
    and interpretation.
    Managed large datasets using HDFS, improving data accessibility and analysis in distributed computing
    environments.
    Implemented Snowflake for cloud-based data warehousing, enabling scalable, secure, and cost-effective
    data storage solutions.
    Utilized AWS S3 for robust data storage solutions, enhancing data accessibility and security in cloud
    environments.
    Developed business intelligence solutions with AWS QuickSight, providing fast, cloud-powered analytics
    to drive business decisions.
    Streamlined documentation and project management using Confluence, enhancing knowledge sharing
    and collaboration among stakeholders.
    Created detailed process maps and technical workflows using Lucid Chart, aiding in the visualization of
    complex processes for better understanding.
    Managed project requirements and issue tracking using JIRA, ensuring thorough project control and
    timely resolution of issues.
    Developed technical specifications and process enhancements with Microsoft Visio, providing clear and
    structured diagrams for project planning.
    Utilized Agile/Scrum methodologies for project management, ensuring flexible, iterative progress
    towards project goals and timely delivery of solutions.


TECHNICAL SKILLS

     Programming and Scripting       HTML, DHTML, CSS, Java Script, XML, R/R Studio, SAS Enterprise Guide,
                                     SAS, Python (NumPy, SciPy, Pandas, Gensim, Keras), R (Caret, Weka,
                                     Ggplot), MATLAB, Mathematica
     No SQL Databases                Cassandra, HBase, MongoDB, MariaDB
     Business Analysis Tools         BPMN, SWOT Analysis, Competitive Analysis
     Data Analysis Tools             SQL, R, Microsoft Excel, PostgreSQL, Jupyter Notebooks, Tableau, Power
                                     BI, SAS
     Data Visualization              Power BI, QlikView, Looker, Tableau Server, Tableau Reader, Splunk, SAP
                                     Business intelligence, QlikView, Amazon Redshift or Azure Data
                                     Warehouse, Microsoft Excel, Python, D3.js, AWS QuickSight
     Data Processing                 Apache Hadoop, Spark
     Business Modeling               Microsoft Visio, Lucid chart, UML, BPMN
     Database Management             SQL Server, MySQL Workbench, ANSI SQL, Snowflake, Azure Data
                                     Warehousing, PostgreSQL, MySQL 4.x/5.x, Oracle 11g,12c, DB2,
                                     Teradata, Netezza
     ETL Processes                   Informatica, SQL Server Integration Services (SSIS)
     Version Control                 GIT, Bitbucket, AWS Code Comit, Gitlab, GitHub, Docker
     Collaboration Tools             SharePoint, Slack, Microsoft Teams, Webex, Confluence
     Statistical Modeling            Python, R, Power BI, Tableau, MATLAB, SAS
     Testing                         Manual testing (UAT, SIT)
     Cloud Technologies and          Azure Blob Storage, Azure Analytics, AWS Services, ServiceNow, HDFS,
     Storage Solutions               Snowflake


     Documentation Tools and         Microsoft PowerPoint, Microsoft Teams, Webex, Microsoft Excel,
     Communication                   Confluence, MS Word, MS Visio, Outlook, Crystal Reports XI, SSRS,
                                     Cognos 7.0/6.0
     Security Management             Azure Security Protocols
     Software Testing                JIRA, Junit, Selenium, QTest, Postman, Bitbucket
     Development Methodologies Scrum, Agile, UML 2.5, Design Pattens, Waterfall
     Operating Systems         All versions of Windows, UNIX, LINUX, Macintosh HD, Sun Solaris




PROFESSIONAL EXPERIENCE


Kollabio, Ashburn, VA                                                                     Oct 2023   till now
Senior Business/Data Analyst

Responsibilities:
     Collaborated with supply chain management and business intelligence teams to understand and
      define reporting requirements, ensuring alignment with operational goals.
     Leveraged Apache Sqoop for efficient data transfers between Hadoop and relational databases,
      facilitating seamless integration of diverse data sources.
     Participated in all phases of analytics, from data collection and preprocessing to advanced statistical
      analysis, using Python, R, and Jupyter notebooks, to support supply chain optimization efforts.
     Implemented machine learning algorithms using Python and R to segment suppliers, predict
      demand, and identify inefficiencies in the supply chain.
     Developed and optimized MapReduce jobs in Java for data cleaning, preprocessing, and aggregation,
      enhancing data quality and analysis efficiency.
     Installed, configured, and managed Apache Flume setups for data ingestion, ensuring reliable and
      timely data flow from various sources.
     Served as an administrator for Pig, Hive, and HBase, managing updates, patches, and upgrades to
      maintain a robust data infrastructure.
     Performed a major upgrade of the Hadoop cluster from CDH3u6 to CDH4.4.0, improving
      performance and capabilities of the data processing environment.
     Used Apache Hive to create databases and tables, load data, and query data efficiently, supporting
      detailed analysis and reporting requirements.
     Developed complex HiveQL queries to extract insights and support decision-making processes
      related to inventory management, demand forecasting, and logistics optimization.
     Automated data workflows with Apache Oozie to enhance data availability and processing efficiency,
      ensuring timely and accurate data for analysis.
     Utilized Apache Kafka for real-time data streaming and processing, enabling real-time monitoring
      and analytics of supply chain activities.

       Environment: Apache Sqoop 1.4.7, Python 3.8, R 4.0.0, Jupyter notebooks 6.0, Apache Flume 1.9.0,
       Pig 0.17.0, Hive 3.1.2, HBase 2.3, Apache Oozie 5.1.0, Apache Kafka 0.10, and Java MapReduce 3.0.
Broadridge, Lake Success, NY                                                            July 2021   Sep 2023
Senior Business/Data Analyst

Responsibilities:

        Analyzed business requirements and translated them into detailed technical specifications using
        SQL, Lucid Chart and BPMN.
        Led the enhancement of financial models and developed new solutions, incorporating JIRA,
        SharePoint and Microsoft Visio for process improvements.
        Focused on testing and validation of business processes and solutions, utilizing Microsoft Excel,
        PowerPoint and Power BI to ensure reporting accuracy.
        Managed documentation and reporting tasks with precision, using Git, Teams and Confluence to
        maintain data integrity and accessibility.
        Enhanced team collaboration and project management by effectively implementing Agile/Scrum
        practices, which improved productivity and met critical deadlines.
        Coordinated and conducted requirement gathering sessions, effectively utilizing BPMN to map and
        document business processes.
        Developed and maintained technical specifications and project documentation using Lucid Chart and
        Microsoft Visio, ensuring clarity and consistency.
        Streamlined communication and project coordination using Microsoft Teams, enhancing team
        interactions and project visibility.
        Analyzed and tracked project progress in Vita, providing regular updates and insights to the project
        management team.
        Created detailed business process models in Vita, facilitating a clear understanding of workflows
        and system interactions.
        Conducted comprehensive business analysis and data validation to support strategic decision-
        making, employing SQL for data extraction and analysis.
        Led the development and implementation of business enhancements, using JIRA to track progress
        and manage changes.
        Automated data processing and report generation using Pivot tables, reducing manual effort and
        increasing efficiency.
        Analyzed financial and operational data using Pivot tables, identifying key performance indicators
        and areas for improvement.
        Collaborated with stakeholders to identify gaps and areas for improvement in existing D365
        solutions.
        Facilitated the creation and maintenance of project reports and dashboards using Power BI,
        providing stakeholders with real-time business insights.
        Ensured compliance with project standards and procedures, using SharePoint to organize and share
        project documents securely.
        Performed detailed business process analysis to identify improvement opportunities, applying
        Microsoft Excel to analyze and present data findings.
        Developed and revised project workflows to enhance efficiency, using Agile/Scrum methodologies
        to adapt to changing project requirements.
        Managed testing and validation phases to ensure the alignment of final products with business
        requirements, utilizing Confluence for documentation.
        Provided technical and process training to team members and stakeholders, using PowerPoint to
        create engaging and informative presentations.
        Optimized business processes by designing and implementing new solutions that addressed specific
        business needs, using BPMN for process modeling.
       Monitored and reported on project status and milestones, employing Git for version control and
       historical tracking of project deliverables.
       Organized and led project meetings and discussions, ensuring effective stakeholder engagement
       and communication.
       Analyzed and interpreted business data to provide insights into business performance and areas for
       improvement, using SQL and Power BI.
       Developed business cases for new technology implementations, outlining benefits, costs, and
       strategic alignment.
       Coordinated cross-functional teams to ensure seamless integration of new systems and processes,
       fostering a collaborative project environment.
       Documented and addressed project issues and risks, using JIRA to ensure timely resolution and
       mitigation strategies.
       Facilitated the adoption of new technologies and processes by conducting training sessions and
       workshops, utilizing Teams and PowerPoint for delivery.
       Maintained project documentation and ensured adherence to governance and compliance
       standards, using Confluence to archive all project-related information.


       Environment: SQL, Lucid Chart, BPMN, JIRA, SharePoint, Microsoft Visio, Microsoft Excel,
       PowerPoint, Power BI, Git, Teams, Confluence.




Alaska Airlines, Seattle, WA                                                         Aug 2019   Jun 2021
Business/Data Analyst

Responsibilities:
     Integrated with airline's operational systems (flight schedules, weather data, airport operations) to
      gather real-time flight status information for service quality, operational efficiency, business
      performance.
     Implemented APIs and data feeds to ensure up-to-date information availability for customer
      satisfaction, operational efficiency, cost savings, regulatory compliance, and stronger competitive
      position in market.
     Developed a robust notification engine to send proactive alerts to customers regarding flight delays,
      cancellations, gate changes, and boarding updates for operational efficiency, regulatory compliance.
     Supported multiple communication channels (like SMS, email, mobile app push notifications) based on
      customer preferences for satisfaction, competitive advantage.
     Designed intuitive user interfaces for both airline staff (operational dashboard) and customers (mobile
      app, web portal)
     Ensured ease of access to relevant flight information and self-service options for customers to enhance
      satisfaction, operational efficiency, and overall business performance.
     Implemented analytics capabilities to track key performance indicators (KPIs) such as on-time
      performance, customer satisfaction, notification effectiveness for improvement,              long-term
      sustainability.
     Generated reports and dashboards for stakeholders to analyse trends and made data-driven decisions
      for transparency, accountability, more effective operations and improved competitive positioning.
     Ensured compliance with aviation regulations (Like FAA guidelines) and data protection laws (Like
      GDPR, CCPA) for maintaining legal standing, protecting passenger and employee safety, building
      customer trust, managing risks, and enhancing overall operational efficiency.
       Implemented robust security measures to protect customer data and system integrity for manage risks,
       safeguard data, and maintain a secure environment for passengers, employees, and stakeholders alike.

       Environment: APIs, RabbitMQ, RESTful services, Twilio (SMS), React.js, Power BI, R, Azure, DynamoDB,
       Azure Event Grid, SSL, Azure Security Center, CCPA, Scrum, Confluence, IAM tools.




Chesapeake Energy, Oklahoma City, OK                                                   Jan 2017   July 2019
Business Analyst

Responsibilities:
     Conducted workshops with stakeholders to gather requirements for the monitoring system in the
      business.
     Analysed current monitoring processes and identified gaps and areas for improvement, efficiency,
      reduce costs, ensure compliance, improve accuracy, and drive overall business performance and growth.
     Documented detailed functional and non-functional requirements for clarity, guiding design and
      development, managing changes, quality, and facilitating effective project management,
      communication.
     Collaborated with IT and engineering teams to design the architecture of the monitoring system for
      technical feasibility, align the system with business objectives, optimize resources, mitigate risks,
      incorporate best practices, and enhance communication and stakeholder support.
     Developed use cases and user stories for the development team for user needs and expectations while
      facilitating effective collaboration and communication.
     Assisted in selecting the appropriate technologies and tools to the system for robust, efficient, secure,
      and aligned with their long-term strategic objectives.
     Worked with data engineers to integrate data from various sources (sensors, IoT devices, SCADA
      systems) into the monitoring platform.
     Ensured data quality, integrity, and consistency for operational excellence, strategic success, and long-
      term sustainability in business.
     Developed data models and schemas to support analytics for decision-making, operational efficiency,
      and competitive advantage.
     Design and develop dashboards and reports to visualize production data and Implement algorithms and
      analytics models to detect anomalies and predict potential issues.
     Ensure the system provides actionable insights to stakeholders and develop comprehensive test plans
      and test cases for the monitoring system.
     Coordinate and conduct system testing and user acceptance testing (UAT) and Identify and resolve
      defects and issues during testing phases.
     Create training materials and conduct training sessions for end-users and Provide ongoing support and
      troubleshooting assistance post-implementation.
     Gather user feedback to continuously improve the system and ensure the system complies with industry
      regulations and standards.
     Identify potential risks related to data security and operational disruptions and Develop and implement
      strategies to mitigate identified risks.

       Environment: Apache Kafka, AWS IoT, SQL, Tableau, AWS, Python, Agile, Jira, Confluence, Git, ISO
       standards.
Infonaya Software, India                                                             Mar 2014   Sep 2016
Business Analyst

Responsibilities:
  Analysed data trends and provided insights that influenced key business decisions using SQL,
   Python, and Tableau.
  Developed statistical analyses and predictive models to forecast business trends and performance,
   utilizing SAS, MATLAB, and Excel.
  Crafted detailed business recommendations based on thorough analysis of data patterns and
   statistical outputs.
  Produced high-quality documentation and led requirement gathering meetings to ensure
   alignment of business goals with technical solutions.
  Facilitated collaborative teamwork settings, ensuring effective communication and project
   alignment through requirement meetings.
  Led the development of business dashboards, using Tableau and Python to visualize data trends
   and drive business decisions.
  Performed root cause analysis on business performance issues using SQL and SAS, providing
   effective solutions and strategies.
  Conducted predictive modelling projects to anticipate market trends, utilizing Python and MATLAB
   for accurate forecasts.
  Developed and maintained project documentation using collaborative tools and practices,
   ensuring all team members had access to necessary information.
  Engaged in statistical analysis to support business case developments, using Excel and SAS to
   manipulate and interpret data.
  Organized and facilitated cross-functional meetings to gather requirements and discuss business
   needs, enhancing project outcomes.
  Implemented new business processes based on data insights, using Python and MATLAB to support
   decision-making.
  Streamlined data collection and analysis processes using SQL and Python, increasing efficiency and
   accuracy.
  Created interactive reports for stakeholder presentations, using Tableau and D3.js to effectively
   communicate findings.
  Monitored and reported on the progress of business analysis projects, ensuring deadlines were
   met and objectives achieved.
  Conducted training sessions on new technologies and analytical techniques, empowering team
   members with the skills needed for ongoing projects.
  Managed stakeholder expectations and communications, using comprehensive data analyses and
   presentations to support business objectives.
  Evaluated the effectiveness of newly implemented business strategies, using statistical tools to
   measure performance and suggest improvements.

   Environment: SQL, Python, Tableau, SAS, MATLAB, Excel, D3.js.


EDUCATION DETAILS

Bachelor of Technology                                                         Aug 2010   May 2014
Computer Science and Engineering
JNTUH, Hyderabad, India

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