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Title Customer Service Representative - Work From Home
Target Location US-GA-Atlanta
Email Available with paid plan
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                              EDUCATION
LAUREN R.
                              Kennesaw State University                                                                   Marietta, GA
CASTELLLON                    Bachelor of Science- Robotics & Mechatronics Engineering                                      May Street Address

CONTACT INFO                  Clayton State University                                                                     Morrow, GA
 EMAIL AVAILABLE      Bachelor of Science- Mathematics                                                              July Street Address
 PHONE NUMBER AVAILABLE
                              EXPERIENCES
 Smyrna, GA
                              Murata Electronics                                                                         Smyrna, GA
OBJECTIVE                     Engineering Intern                                                                August 2022-May 2023
  Part-Time or Full-Time         Provided technical & administrative support to the Product Marketing & Sales teams including customer
  Remote Position                inquiries, material data requests, technical documentation & special projects related to market trends
  Flexible Schedule              Innovated interactive models to emphasize components or sensors for technology-related events
                                 Coordinated & responded to material data requests that focus on Murata s product lines
SKILLS                           Researched & prepared technical marketing information as requested by Product management
  SalesForce                     Tracked & reported customer inquiries by Product group & application to Product management
  Certified Microsoft            Provide marketing helpdesk support & respond to technical questions presented by customers
                                 Developed New Product Information media for marketing and customer training concerning new sensors
   Master [4+ Certificates]
                                 Interfaced with Design, Marketing & Sales Engineers to prepare market-based application guides & sales
  Business Management            tools
  Solidworks, CAD             Thermo Fisher Scientific Inc.                                                             Guilford, CT
  MATLAB/Simulink             Sensor Technology Intern II                                                      May 2022-August 2022
  Java, C++, Python                Designed experimental plans & methods in response to R&D project & compared to existing standards
  Robotic Operating                Worked with photometric molecules as a method to collect quantitative data
   System (ROS)                    Conducted further analysis through microscopy & code development
  Data Analysis                    Assisted in developing metrics for achieving accurate analysis of microscopy via kernels, djangles, and
  Data Entry                       python code methods
  Embedding Systems                Collaborated with multidisciplinary experts to research & develop solutions
                                   Tested & modified surfaces of semiconductor microchips for improvement of existing standards
  PLCs/PLDs
                                   Kept records of experiments, procedures, resources, & any modifications implemented in the process
  Fluent Bilingual                 Conducted technical presentations & updated corresponding procedures to the progress of R&D research
   [Spanish/English]               Gained hands-on experience with surface treatments, DNA & RNA ligations, etc.
  Classroom [French]               Contributed to Nobel-Winning Sciences of Click-Chemistry via  click  primers and  clickable  bonds

COURSEWORK                    America s Best Eyeglasses & Contacts                                                    Fayetteville, GA
  Machine Learning            Optical Technician                                                               August 2020-April 2022
                                 Analyzed over 30 lens prescriptions daily & Provided guidance vendors to ensure specifications were met
  Intermediate                   Performed optical & photometric measurements with imaging systems to achieve accurate results
  Programming                    Integrated from traditional information sorting to digital sorting through implementation of new network
  Calculus I, II, & III          interfaces and new software programs
  Physics Principals I & II      Tested technological systems to ensure optimal performance and accuracy for patients and medical
  General Chemistry I            professional(s)
                                 Increased certain demographics being seen by 20% in providing medical translating services
  Circuit Analysis I             Managed sales and facilitated with other responsibilities to ensure smooth operations
  Digital Logic
  Modeling Feedback &         PROJECTS/RESEARCH
  Controls                    Security Robotics                                                                          Marrietta, GA
  Advanced Controls           Kennesaw State University-Robotics & Mechatronics Engineering                        August 2023-Present
  Robotic Analysis &             Utilizing Unitree Go1 Air Robotic Quadruped for autonomous security vigilance, consumer use, and for
  Synthesis                       achieving live data via algorithms when combined with modular attachments such as GPS, Lidar cameras,
  Graph Theory                    etc. Programming
                              Software                                                                                 Marrietta, GA
  Differential Equations
                              Kennesaw State University-Robotics & Mechatronics Engineering          January 2022-May 2022
  Fluid Mechanics
                                 Combined Arduino hardware & software to create a operating small scale vehicle controlled via
                                   Bluetooth/Mobile Application and python programming.

                              Biology to Biotechnology                                                          Marrietta, GA

                              Kennesaw State University-Robotics & Mechatronics Engineering August 2021-December 2021
                                 Implemented Characteristics of Bat Navigation on Mobile Robots via Robotics Operating
                                  Systems (ROS) with ultrasonic sensors & mapping programs such as SLAM, RVIZ

                              Medical Physics & Radiology | CUWip Conference Poster Available                     Morrow, GA
                              Clayton State University-Chemistry & Physics Department               August 2020-March 2021
                                 Used Python environments such as Jupiter to analyze the number of photons that passed through
                                 paraffin wax & salt mixed samples to resemble human skin when exposed to radiation provided
                                 by an X-Ray emitting machine

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