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Customer serviceKansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProvide exceptional customer service skills remaining calm and collected while assisting customers to the best of my knowledge very likeable person great people person Authorized to work in the US for any employerWork ExperienceCustomer ServiceMad Jacks - Kansas City, KSJune 2019 to November 2023Kansas City ksRetrieved Customer Orders and ensured there stay was nothing but satisficing,Address customer serviceinquiries in a timely andAccurate fashion.Give"Accurate and appreciate information to answer questions and resolve customers complaints. Customer Service RepKansas City, KSJune 2015 to February 2017Centrix call center- Overland Park, ksDirect inbound andOutbound calls Made reasonable procedureexceptions to accommodate unusual customerrequests .Provided accurateAnd appropriate informationin response to customerinquiries.EducationDiploma in GeneralWyandotte High School - Kansas City, KSAugust 2012 to May 2016Skills PROBLEM SOLVER Order Selector Order Puller Picker Packer Customer Service (10+ years) Call Center (3 years) Retail Customer Care Customer Support CSR Microsoft Word Customer service Microsoft Excel Data entry English Microsoft Office Communication skills Phone etiquette Sales Organizational skills Retail sales Conflict management Picking & packing Order picking POS Leadership Cash handling Restaurant experience Serving Cash register Driving Delivery driver experienceCertifications and LicensesDriver's LicenseNon-CDL Class CNovember 2018 to November 2024Additional InformationSkillsConflict resolutionProblem solverCritic"l thinkerTroubleshootingService "nd supportComputer softw"re s"vvyFriendlyPeople person |