| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLELocation: Virginia, RichmondObjective: -An enthusiastic and self-motivated Application consultant with an in-depth understanding of the functionality and process. I am confident, I have the interest, capability and motivation to play an effective role and carve out a niche for myself and the organization I work for.Roles & Responsibilities:Worked as GLIMS Sample Manager and Labware LIMS functional developer and interface setup in BP account (oil & gas) domain. Thermo fisher is the vendor where have taken the help on critical issues resolution .Had good experience on Labware functional development and application migration.Worked as GLIMS Sample Manager (Thermo fisher -vendor) support and maintenance team lead where worked on automations and connected with lab team to gather requirements and provided the permanent fixes to all requirements.Worked in a operations team and part of the team I was doing support team activities like working on incidents, service requests, change requests and problem tickets.Having good experience on samples life cycle, static and dynamic data, analysis, and all sample process.Created SOPs for major/critical issues and created application SMTD documents, prepared Posts for presentation and for knowledge transition purpose. And budget estimation and time estimation for project requirements.Worked on Labvantage application support and maintenance team. Part of that worked on tickets resolution and service requests and small functional configurations.Worked as offshore functional consultant and SME for LIMS applications Infinity QS, Electronic lab notebook, MRS, WINLIMS applications.Worked as offshore single resource for Winlims forensic and winlims applications. Part of this made the application to stable state and worked on incidents, service requests, change requests and problem tickets.Worked in BP account for Indorama ventures LTD as single resource on Sample Manager support and maintenance (thermo fisher is the vendor).Worked with thermo fisher on code issues resolution.Worked as team member for RMDS applications support and maintenance.Worked as a offshore team member for Hanes Brands INC applications. Part of this worked on stored procedures, views, .net code debugging.Received cross functional training on LABWARE and starlims.Organizations that worked:WIPRO TECHNOLOGIES: 2022 November currently workingGlobal LIMS Sample Manager(Thermo fisher -vendor) project lead for support team which includes production support activities through incidents, service requests, Change requests and problem tickets.Worked with Thermo fisher on critical issues resolution in sample manager also in code modification issues.Worked on Labware LIMS application support and maintenance.Global LIMS Sample Manager development team worked on functional development activities and interface setup.Worked on DEVOPS.Tata Consultancy services: 2018 February 2022 NovemberWorked as LIMS applications offshore SME applications migration and servers migration from virtual servers to cloud environment.Worked on different LIMS applications support Sample Manager, Williams, Infinity QS, MRS, Electronic lab notebook and Labware LIMS.Trained on labware application.Worked on crystal reports to create reports as per the user requirements.Worked on project manager activities with my manager.WIPRO TECHNOLOGIES: 2011 June 2018 FebruaryWorked in Hanes brands INC project as application support team on SQL and .net debugging.Worked on EON project on Oracle applicationsWorked in Thames water project as Sample Manager offshore single resource in incidents, service requests, change requests, problem tickets.Closely worked with vendor Thermo fisher as its vendor support application.Worked on British petroleum project for sample manager support team.Experience Summary:-Total 13+ years of IT experience: (6 years 8 months from 2011 June till 2018 February) in Wipro Technologies and 2018 to 2022 November with TCS (Current Company). Since 2022 November currently working in Wipro and working on BP account for sample manager development.Had 2 years of experience on Hanes Brands project, 1+ year experience on EON project on Oracle support applications management.Had 9+ years of experience on Sample Manager LIMS in (Applications: Sample Manager, Insight, APS & DWSP) and IVL (Indorama Ventures Limited) and other LIMS applications Winlims, WinSpc, ELN, IQS applications.Having good experience on Winlims, Crystal reports, Process lab run requests and Product research Information system.Worked as a applications CIP's lead on quality applications Infinity QS, ELN, MRS. And worked on SOWs with complete ownership.Highly experienced in Sample Manager Application, which is a product of Thermo Lab Systems (TLS) and other LIMS applications.Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, verbal and written communications.Having good experience in leadership since 4 years.Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary.Enjoys learning new programs and processes.Good in the ITIL process like Incident, Change and Problem management.Good in Business process understanding and Analysis.Adept at prioritizing and completing tasks to meet customers needs. Safety-minded and a good communicator with strong computer skills.Expertise on creating explorer folders and ADHOC reports.Hands-on on stored procedures, views, jobs in SQL.Good knowledge on SLAs (Service level agreement) according to the business.Expertise in presentation and Documentation. Written DOUs for applications and prepared PPTs on lessons learned from SOWs completion and lot of application upgradations.Good interpersonal skills, committed, result oriented, innovative and hardworking with a goal to learn new technologies.Educational Qualification: -EducationSpecializationYear of GraduationInstitutionMaster of ScienceSoftware Engineer2015BITS PilaniB.SC.Physics & Computer Science2011Abhyudaya Mahila Degree collegeWork Experience:-Company NameExperienceWipro Technologies6.8 Years and again working since 2022 November.TATA Consultancy Services4.9 YearsWipro TechnologiesCurrent company since November 2022.Technical Skills:-Operating System: Windows 98/XP/2000, 2007, 8.1, 10Languages/Scripting: LIMS Sample Manager, Winlims, Crystal reports, IQS, MRS, ELNDATABASE: SQL server management studio, Oracle 19cPackages: MSOFFICEDomain Knowledge: CPG (Consumer packaging goods), Software Development and Maintenance, SCM, Financial Accounts, Inventory Management and OIL and GAS Downstream.Declaration: -I do hereby declare that the above given statements are true and correct to the best of my knowledge and belief.Date: 19/9/2024 Regards(Candidate's Name ) |
