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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceDelivery DriverLanier Logistics-Duluth, GAJune 2022 to December 2023 Inspected load security and checked for damages. Drove truck in urban and rural areas to expertly make high volume of deliveries. Minimized company liability and risks to loads by obeying traffic laws. Documented mileage, deliveries, pickups, customer issues and damages. Loaded and unloaded various delivery vehicles with correct order and balancing. Promoted customer satisfaction by addressing or escalating concerns for quick resolution. Fostered positive working relationships with regular customers. Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments. Determined quickest and safest routes for delivery by using effective planning and organizational skills. Successfully avoided time delivery delays by carefully planning best routes. Communicated with dispatchers to stay informed of changes to routes and delivery schedules. Inspected and maintained delivery vehicles regularly to keep in safe working order. Verified accuracy of all deliveries against order forms. Managed customer inquiries and complaints in polite and professional manner. Loaded truck and properly secured items to prevent damage for deliveries. Expedited deliveries to meet customer deadlines and requirements. Worked scheduled hours as required and took on available shifts during holidays and busy periods. Operated vehicle safely in highly congested areas with no traffic violations. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Completed rush deliveries on tight timetables to satisfy customer needs. Maintained upbeat, positive attitude in busy, customer-focused environment. Delivered packages to customer doorsteps and business offices. Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed. Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely. Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety. Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items. Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools. Improved customer satisfaction by ensuring timely and accurate deliveries of products. In-Store Shopper WholeFoodsAtlanta, GAApril 2020 to May 2022 Coordinating and assisting costumers with their shopping needs and taking the task on behalf of them. Store shoppers process orders according to the costumers specifications, needs, and budget limitations. A store shopper handles the delivery details and schedules, responds to the costumers inquires and concerns, ensures the quality of the item, and resolves complaints by conducting product replacement and issuing refunds as needed. Accepting shopping order batches through cell phone app Communicating with customers regarding orders via phone app and text messages Verifying if requested items are available for purchase and coordinating substitutions with costumers Utilizing application software to input them replacement and request refunds for costumers Processing orders through grocery store and big box store checkout registers and terminals Good costumer service skills when coordinating others via app and text messages Physical strength to carry groceries and other items Multitasking skills when handling multiple orders Attention to detail to ensure customers receive correct orders Basic math and and comprehension skills when reading orders and calculating payment Ability to adhere to food safety policies Worked productively with customers to meet order requirements and service expectations. Demonstrated speed and accuracy in order item selection. Sales Associate, Cashier, Merchandiser, Donor Door Goodwill-Atlanta, GAMay 2018 to April 2020 Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment. Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience. Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates. Participated in team meetings and training sessions regularly for continuous professional development within the retail industry. Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction. Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites. Rotated stock and restocked shelves to maintain product availability and store appearance. Prepared merchandise for sales floor by pricing or tagging. Answered customer questions about sizing, accessories, and merchandise care. Stocked merchandise, clearly labeling items, and arranging according to size or color. Answered customer questions about products and services, helped locate merchandise, and promoted key items. Engaged in friendly conversation with customer to better uncover individual needs. Listened to customer needs and desires to identify and recommend optimal products. Managed efficient cash register operations. Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Maintained up-to-date knowledge of store sales, payment policies and security standards. Supported management in implementing operational improvements such as updated training manuals or revised schedules. Provided backup support for other departments when needed, showcasing versatility within the retail environment. Answered questions about store policies and addressed customer concerns. Worked closely with shift manager to solve problems and handle customer concerns. Removed damaged, out-of-code, not-in-set and discontinued items from displays. Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.Line, Prep Cook, DishwasherChipotle-Atlanta, GADecember 2016 to April 2018 Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts. Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks. Reduced food waste by properly storing ingredients and monitoring expiration dates. Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation. Ensured customer satisfaction by paying close attention to dietary restrictions and special requests. Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow. Sharpened knife skills, resulting in precise cuts and reduced preparation time. Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment. Stocked inventory efficiently, enabling seamless transition between meal services. Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed. Contributed to a positive work atmosphere through effective communication and teamwork among staff members. Supported the success of daily operations by assisting chefs with ingredient prep work as needed. Conserved resources by utilizing proper portion control techniques during meal preparation. Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks. Provided support during peak business hours, ensuring smooth service flow while maintaining high- quality output. Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash. Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation. Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator. Trained and assisted new kitchen staff members. Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils. Addressed and resolved customer complaints to increase trust and satisfaction. Maintained food safety and sanitation standards. Restocked inventory and ingredient items to maintain optimal kitchen efficiency. Managed opening and closing shift kitchen tasks. Followed strict standards for food handling and safety, minimizing risks to customers. Measured and mixed ingredients according to precise recipes for best results. Measured, weighed and mixed appropriate ingredients according to recipe directions. Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary. Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff. Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods. Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking. Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant. Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health. Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals. Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.Skills Vehicle Maintenance Vehicle Cleaning and Maintenance Safe Food Handling Customer Service Problem-Solving Commercial Driving Dog Friendly Italian Elementary Spanish Professional Working Hard-working, self-motivated, trust worthy, reliable, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Involving strategic thinking, problem solving, and adaptability to changing circumstances. Ability to listen and understand. Researches and studies before taking on a task. Familiar with business practices. Load Balancing Heavy Lifting Equipment Operation Safe Driving Order Picking and Processing Fast Reflexes Dependable and Reliable Stocking and Inventory GPS Navigation Kid Friendly Vehicle Inspections Order Fulfillment Attention to Detail Loading and Unloading Verbal And Written Communication Physical Stamina Cargo Handling Shipping and Packaging Order Verification Ability to Lift 50 Pounds Dispatch Communication Teamwork and Collaboration Shopping Orders Time Management Customer service Commercial driving Box truck Communication skills Computer skills Shipping & receiving Driving Warehouse management system Materials handling RF scanner Reach truckCertifications and LicensesCDL CDriver's LicenseNon-CDL Class C |
