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JUNIOR SOFTWARE DEVELOPER VIRGINIA BEACH, UNITED STATES PHONE NUMBER AVAILABLEDETAILSVirginia BeachUnited StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLELINKSLinkedInSKILLSFront-end developmentHTML, CSS, Figma, BootstrapBack-end developmentJavascript programmingDatabase designMongoDB, MySQL, RedisSoftware deploymentDocker, CI/CD with GitHubActions, EC2, BeanstalkMultitasking SkillsEffective Time ManagementLeadership SkillsAbility to Work in a TeamExcellent Communication SkillsAbility to Work Under PressureCustomer Service SkillsPROFILEI have spent 20+ years in customer service in retail, sales, and management. I have gained interpersonal relationship skills in collaborative team work as well as in management roles. I am currently studying Software Development to advance my career opportunities. I look forward to securing a position in a junior role. EMPLOYMENT HISTORYVIP Special Desk Officer at CMA CGM, Virginia Beach September 2021 June 2024 Export customer services including supporting Autos, Out-of-Gauge, Refrigerated, and Sensitive shipments.Customer Service Representative at Geico, Chesapeake August 2020 September 2021 Assisted policyholders via phone while maintaining proficiency and professionalism.General Manager at Prime Communications, Virginia Beach January 2018 August 2018 Responsible for the day-to-day operations for AT&Ts top authorized retailer. Solutions Specialist at Verizon Wireless, NorfolkAugust 2014 December 2017 Utilized my unique talents, passion for technology, and excellent customer service skills, to create the ultimate in-store experience and engender consumer loyalty. EDUCATIONProfessional Certificate in Software Engineering, Institute of Data (VCU Accredited), RemoteJune 2024 November 2024 Software Development Principles API Development JavaScript Programming Front End Development Back End and Full Stack Development Interactive Web Design Web Design with React IIA.A.S Computer Engineering Technology, ECPI College of Technology, Virginia Beach April 2006 August 2007 Completed 24-month program in 20 months Phi Theta Kappa Honor Society, November 2006 Dean's List, July 2007 Graduated Cum Laude, Aug 2007REFERENCESReferences available upon request |