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Title Customer Service Office Manager
Target Location US-PA-Ebensburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Colver, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated customer service professional with over 4 + years of cashiering experience. Productive worker with an eye for detail, solid work ethic, strong time management and problem solving abilities. Currently pursuing Certified Professional Coder credential through the AAPC. Successfully completed 135 hour medical coding internship gaining experience in both inpatient and outpatient coding. Excited to gain entry into a career building job where I can grow and be recognized for my hard work. Authorized to work in the US for any employerWork ExperienceOffice ManagerJan Brown Inc-Hastings, PASeptember 2021 to PresentSchedule appointmentsImput paymentsFile insurance claimsAnswer patient billing and insurance questionsCommunicate with other dental specialistsFiling, scanning, import documentsCopying and faxEHR, coding, billingHIPPA compliantAnswer phones and emailsOffice supply orderingTrainerCorrections Data TechDiamond Drugs, Inc.-Indiana, PAJuly 2019 to March 2020Received and processed inmates prescriptions via CIPS programs. Answered inbound calls from prisons needing assistance issues with inmates prescriptions. Customer Service RepresentativeConcentrix-Johnstown, PANovember 2018 to April 2019Answered customers calls on questions about the quick books product while troubleshooting any technical difficulties they were having using troubleshooting tools. Informing customers on deals or new products.Customer Service Associate/CashierWALMART-Ebensburg, PAJune 2015 to February 201906/09/2015-PRESENT-Progressively gain new responsibilities and cross-train in multiple store positions including floor associate, customer service associate, and cashier-Operate the cash register with the goal to complete transactions as quickly as possible while making sure customers find everything okay and have overall good shopping experience-Assist with reconciling any problems a customer may have whether it be with an item or a complaint-Stock shelves and make sure everything is clean and in its place, along with helping customers with any questionsEducationMedical Coding and Billing in Medical Coding and Billing PENN HIGHLANDS COMMUNITY COLLEGE - Johnstown, PAAugust 2017 to December 2018HIGH SCHOOL DIPLOMALINDHURST HIGH SCHOOL - Olivehurst, CA2009 to 2012Skills Time management (4 years) Customer Service (4 years) Customer Care (4 years) Customer Support (4 years) ICD-10 (2 years) CPT (2 years) Medical Terminology (2 years) Anatomy And Physiology (2 years) Microsoft Office Series (3 years) Basic Pharmacology (1 year) Problem Solving (5 years) Finance in Healthcare (Less than 1 year) Health Information for Health Occupations (1 year) Food Service Crew Member Medical Coding Medical Records (4 years) Answering inbound and outbound calls (1 year) 50WPM (5 years) EMR Systems (2 years) Medical Office Experience (1 year) ICD Coding Typing Conflict management (5 years) Insurance Verification Medical Scheduling (1 year) Transcription Fax (2 years) Scanning documents (3 years) Microsoft Outlook Communication skills Medical records HIPAA Medical terminology EMR systems Typing Documentation review Customer service WindowsGroupsAAPCPresentAdditional InformationGoal-oriented medical coding graduate with customer service background, proven communication skills, strong interpersonal skills and a drive to learn. Seeking an entry level office position in a medical setting. Medical Coding Internship, Chan Soon-Shiong Medical Center, Windber, PA  08/2018- 12/2018 Successfully completed 135 + hours of on the job training in the medical records department Expanded essential diagnostic and procedural coding skills Gained experience in both inpatient and outpatient coding

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