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Greensboro, NC 27405PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYOrganized Administrative Assistantexperienced in assisting with dailyoffice needs and managing generaladministrative activities. Expertisein mathematics and finance-relatedinitiatives. Successful incoordinating and executingmeetings, travel, and specialevents. Motivated professional withseveral years of experienceoffering office support in industry.Energetic and reputable individualpossessing strong work ethic,professional demeanor and superbinitiative. Exceptional customerservice and decision-making skills.SKILLS Meeting planning Telephone reception Presentation Creation Accounting Support Vendor engagement Billing and Invoicing Event Planning Database entry Expense Reporting Scheduling appointments Scanning and copying Inventory Management Verbal CommunicationMayra YeseniaAvilaEXPERIENCEJanuary 2024 - October 2024Office Administrative Assistant/Permit Specialist Dream Splash Pools and Spas/Premier Pools and Spas Greensboro, NC January 2019 - October 2024Office Administrative Assistant Dream Splash Pools and Spas/Premier Pools and Spas Durham, NCConducted research to identify relevant zoning ordinances and other regulations that may affect the permit process. Prepared reports summarizing activities related to permitting processes. Drafted correspondence and documents such as notices, letters, memos, contracts. pertaining to permits.Maintained accurate records of all permits issued including expiration dates and fees paid.Monitored projects for compliance with approved plans, specifications and local building codes.Provided technical advice and assistance regarding permit requirements to contractors, developers and other stakeholders.Developed procedures for processing permit applications in a timely manner according to established protocols.Resolved customer complaints concerning permitting issues in an efficient manner.Attended meetings with government officials to discuss changes in regulatory policies or procedures affecting the permitting process.Conducted site visits to evaluate proposed construction projects prior to approving the issuance of permits. Organized and maintained filing systems, both paper and electronic. Created expense reports, tracked invoices, and processed payments. Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications. Assisted with scheduling meetings and appointments for the office staff. Ordered supplies and maintained an inventory of office equipment. Coordinated travel arrangements for employees including flights, hotels and car rentals.Collected data from various sources to create accurate financial statements on a monthly basis.Maintained confidentiality of sensitive data in accordance with company policies.Performed administrative duties such as photocopying, faxing documents and mailing packages. Developed forms and procedures to improve workflow efficiency. Responded promptly to customer inquiries via email or phone. File Management File Organization Word ProcessingScheduling and calendarmanagement Payroll Office Supply Management Travel Coordination Operations Management Expense TrackingEDUCATION AND TRAININGJune 2007High School DiplomaHarding University High School, Charlotte, NCAssociate of Applied Science Civil Engineering Technology Gtcc Middle College High School, Jamestown, NCLANGUAGESEnglish:ProfessionalSpanish:Professional