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Title Quality Assurance Boca Raton
Target Location US-NY-New York City
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Candidate's Name
New York, NY  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE  LINKEDIN LINK AVAILABLE?trk=contact-info EDUCATIONLynn University  Boca Raton, FL Street Address -2020Bachelor of Arts, Political Science Honors: Cum LaudeMinor: PsychologyIndian River State College  Fort Pierce, FL 2016-2017 Bachelor of Arts, Political ScienceEXPERIENCEAdina Eden  New York, NY 2022 - 2024Senior Associate Oversee and executes strategic national and local media relations strategies supporting store operations and business growth initiatives. Pioneered projects designing and launched multi-use fine jewelry across two store locations in New York, boosting net sales. Identified and mitigated risks for product launches. Managed quality assurance for new products, ensuring safety and using data -driven insights to C- level executives boosting store variety leading to an increase in conversion exceeding KPIs. Onboard and train new sales associates, fostering a cohesive and skilled workforce. Generated over $2M in revenue from products and services sold in store through effectively upselling luxury goods and services resulting in quota attainment. Partnered in successful marketing strategies to improve brand visibility through collaboration with macro influencers and supporting exclusive events with micro influencers highlighting meticulous organization and attention to detail skills. Eddies Ink Tattoo  New York, NY 2020 - 2022Account Manager Streamlined administrative processes, including safety policies, and conducted training ensuring regulatory health compliance. Developed creative marketing strategies targeting new clients increasing annual sales by 23%, foot traffic by 11% and conversion 18%. Conduct market analysis and led campaigns targeting potential clients using social media, leading to a 500% increase in engagement Q1. Retain records of supplies, inventory, and sustain database of past and new client records to improve operational efficiency. Created and kept staff schedules, enhancing coverage to meet business demands and ensure client satisfaction. Coordinated client appointments and managed bookings for 5 artists, overseeing daily operations leading to an increase in productivity of 20% by Q2.Lynn University  Boca Raton, FL 2017 2020Student Ambassador Provided administrative support assisting over 2,500 students through the admissions process annually from first contact to enrollment. Developed and nurtured relationships with prospective students and their families through effective communication and follow ups. Supported a personalized approach to recruiting and admissions in support of a comprehensive, multi-touch approach to campus recruiting. Provided outreach to prospective and incoming students including 90+ videos per week. Of all admitted students in 2019, 65% reported that the videos were impactful in their selection decision. Lead generation, outreaching 500-600 prospective students weekly via phone calls and emails. Organized campus events and hosted informational sessions to attract over 1,000 prospective students quarterly. CIEE Program at University of Roma Italy 2019Participant Received a $5,000 scholarship to study international policy in Rome, Italy. Engaged in mock United Nation's sessions engaging in lively debates, learning negotiation techniques, and studying foreign policy. Produced thoughtful essays and projects about global events highlighting immigration, environmental sustainability, and intergovernmental organizations.RELATED PROJECTSWisdom Edge Foundation Inc. Intern  Boca Raton, FL 2020-2021 Aided director in grant writing process, conducting research, and identifying potential donors using private search databases. Hosted weekly virtual informational sessions, providing philosophical texts and educational materials to residents living in transitional housing. Ensured informational materials were available, supported written policies and helped with administrative task as needed. UN Millennium Fellowship  Boca Raton, FL Fall 2019 Coordinated volunteers for Peer2peer, an after-school program for at risk youth providing free tutoring services and mentorship. SKILLS AND CERTIFICATIONS Certifications: OSHA Safety certification 30 hours, Google Project Management Certification, Certified Environmental Specialist Skills: Lead Generation, Customer Relationship Management, Business Analytics, Excel/Numbers/Sheets, Customer service, Agile, Enterprise Resource Planning, CRM (Zendesk, Salesforce, Hubspot, etc.), Market Research, Data Analysis

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