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Title Customer Service Project Manager
Target Location US-NY-Elmont
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mobile: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLECAREER: COMMUNITY RELATIONSEDUCATIONAL HIGHLIGHTSMaster of Arts in Urban Affairs, Street Address
Queens College CUNY, NYBachelor of Science in Organizational Management, 2004Nyack College, Nyack, NYPROFESSIONAL EXPERIENCEChaplain presentProvide spiritual care and support using an inter-faith model of care and working within the Patients belief and value systemConducts Spiritual assessment of patients and familiesProvides spiritual counseling interventions with patients and familiesParticipates with an interdisciplinary team to develop a care planAssists with bereavement counselingInSight Mentoring 2014  presentRemote Certified Life CoachProvide guidance & wisdom through mentoringProvide life coachingProvide motivational speechesPromote & support wellness for mind, body & soulNYC Department of Education 2012 to 2014Substitute TeacherProvide quality instructionProvide supportClassroom ManagementNYC Department of Information, Technology & Telecommunications 2010 to 2012Project Management Office  Assistant Project ManagerApplications & Developments - Administrative ManagerAssistant to the Director of Administration, EAS & PMS consists of performing all personnel functionsProvide Customer ServiceHandles & processes invoices, inspection and receiving reports for various vendors and contracts, maintains filing system.Maintain Database to track consultant timesheets and task ordersNYCTV & NYC Media Group 2004 to 2010Perform a wide variety of office administrative activities; Exec admin assistant for staff of 80. Provide Customer ServiceNYC Office of Financial Services, New York 2002 to 2004OTPS Payment OfficerResponsibilities as Payment Officer in the OTPS department consisted of processing payments to vendors with contracts/purchase orders in compliance with the Directives of the City Comptroller and Department procedures, reviewing and auditing invoices and all related documentation for accuracy/completeness, ensuring that back- up documentation was submitted in accordance with PO/contract requirements, making sure that department procedures were tallied accurately, making adjustments as needed, ensuring that proper PO/contract numbers, budget codes, and reporting categories were utilized in payment, overseeing the availability of funds for payment while notifying all relevant parties before finances decreased, resolving all discrepancies with vendors/program areas, preparing vouchers for payment, responding to inquiries as requiredNYC Department of Design and Construction, New York 1996 to 2002Capital Payments AuditorCapital Payments Auditor included preparing and processing capital fund payments for contractors and consultants, reviewing contract requisition from contractors and consultants and reviewing ledger cards, tracking budget funding, monitoring expenditures, resolving telephone inquiries from resident engineers, project managers, and contractors, utilizing IFMS system, transmitting payment to FISA.Department of Environmental Protection, New York 1995 to 1996Cross Correction Unit Office AssociateResponsibilities as Office Associate in the Cross Correction Unit included computer input and tracking of inspection data received from resident engineers and inspectors, researching various maps for engineers and contractors to locate water main break, handling telephone inquiriesNYC Department of Homeless Services, New York 1993 to 1995Executive Assistant to Personnel DirectorAssistant to the Deputy Personnel Director consisted of performing all personnel PMS functions required to process employeesNYC Department of Housing Preservation and Development, New York 1984 to 1993Administrative AssistantAdministrative Assistant in the Leaves Control Unit included maintaining a database for tracking monthly leave reports, military reports, and physicians restriction reports. I served as the Absence Control coordinator which included training supervisors in absence control procedures using the stepping point system, as well as maintaining stepping tracking system. In addition to the above, I served as the Military Liaison which included being the orientation moderator for new hires (agency policies, procedures, pension, time, and leave,) drafted and typed letters of confidential nature, handled disciplinary actions, supervised secretarial staff, handled change of hours requests, excused lateness requests, transit delays, and religious observance requests.

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