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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Citra Circle, Unit 306Windermere, FL, Street Address
EMAIL AVAILABLEObjective: To secure a challenging position, utilizing abilities developed through my experience. Seeking the opportunity for professional growth in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care.Experience:Publix MetroWest, FLPharmacy Tech July 2007 to December 2016Ensure all customer service inquiries, product inventory, product quality, and handling special requests are executed.Handles all patients pharmaceutical needs, inputting insurance invoices & handling claims, handle basic level patient inquiries.Assisted in Prior Authorization processProvided training and mentoring for new employees and staff.Received excellent positive feedback from customers.Oversaw daily activities and supervised the department in the evenings to provide support to companys customers.RX Plus Pharmacy Sanford, FLCustomer Service Fax Associate August 2017-August 2018Responsible for managing incoming and outbound prescriptions.Communicate with all patients via telecommunications and helped guide them in their next steps to take.Delivered the inbound faxes to the correct department managers.Chosen as an example for other associates in training.Set up schedules for medication refill request.Assisted fellow employees with daily tasks when my work was completed.Duel trained as a backup Medical Administrator.Enhanced Medication Services Orlando, FLServices Technician May 2019-January 2020Provided telephonic outreach for patients, providers, and pharmacies to optimize medication use.Ensures all patients are able to receive needed care and able to obtain medications.Communicates patient information to providers and pharmacies. Orlando Health Orlando, FLUnit Secretary January 2020-June 2024Assisting Patients with personal needs and comfort care under the direction of the nurse.Acts as the receptionist on the unit by greeting, directing, and assisting visitors in an informative manner.Communicate consult requests to physicians or therapists on behalf of the nursing staff.Performs data entry assembles, complies, and breaks down medical records and prepares designated medical records for transferable use to other facilities.Answers phone calls, routes callers, assist in unit specific page announcements, relays messages, and routing providers to correct medical staff.Florida Center For Hormones and Wellness Orlando, FL Front Desk Receptionist June 2024-CurrentAssisting Patient Care with clerical duties via Phones, Portal messaging, Texting, Emailing, and speaking with patients to assist with inquiries, questions, scheduling, and medical refills.Ensures Patients have their necessary documentation, forms, and medical insurance information.Safeguards patient privacy and confidentiality.Informs Patients of medical office procedures and policies. Tasks also include updating billing information and monitoring charges.Scheduling Patient appointments for hormones, aesthetics, nutrition, and esthetician services.Education: Lake Brantley High School Highschool Diploma Seminole State College Associates in Health Services Administration Registered Pharmacy Technician #RPT113928BLS (Basic Life Support) Certification February 2021 Candidate's Name
11300 Citra Circle, Unit 306Windermere, FL, 34786EMAIL AVAILABLEDear Hiring Manager,While searching for a new job in the medical field I was very happy to realize that there may be an opportunity here for me, as I have over ten years of experience in customer service and over five years of experience in the medical field.My duties included a variety of tasks that were both administrative, supportive, or medical. I helped keep the office running smoothly, maintained, and updated patients pending refill request statues, and have had a hand in dispending prescriptions. I am well-versed in verification process and am fast paced. In addition, I am familiar with speaking to patients in person or over the phone, processing prescription orders, and reaching out to medical offices. My skills with Microsoft and excel are advanced, along with telecommunication skills. Id be happy to answer any questions you may have related to my filling of your current open position. Please call me at PHONE NUMBER AVAILABLE Id be happy to come into your office or be interviewed by phone. I appreciate your reading my cover letter and considering me for the position.Sincerely,Candidate's Name |
