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Click here or scroll down to respond to this candidateCandidate's Name
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EMAIL AVAILABLE PHONE NUMBER AVAILABLEEDUCATIONBergen Community College Associate's Degree- Criminal JusticePleasant Valley High School- Honor Roll StudentInternship/VolunteerIncreased awareness supporting fires and emergency servicesWorked and excelled in highly stressful environmentsProvided excellent customer service to members of the communityActively assist in the training of all department members in technical rope skills and bail out rope systemsFiled confidential paperworkACHIEVEMENTS HighlightsDirectors Club Candidate Q2-Q4 2018 (Top 50 Nationally)Key Holder/Sales LeadRank #1 in the country Q3, Rank #2 Q4, 2018 (Nationally)Rank #13 in the company YTD, 2018(Nationally)Rank #7 Q4 2020 (Nationally), Rank #2 Q4 2020 (Regional)Bilingual and proficient in both English and SpanishWORK HISTORYS3 Shared Service Solutions December 2023- CurrentData Analyst,Member ServicesExquisite trouble shooting skillsExceptional I.T. knowledge and extraordinary organization skillsAbility to quickly resolve issuesAccomplished in collaborating with team members in preparing resolutionsUnderstanding of agile methodologyAbility to utilize jira and azure integration toolsExperience with SQL and other project management knowledgeAbility to utilize Visio for flowchart creationProficient with excel creating pivot tables, chart creation, and powermapsSkilled within understanding and following the BPMN processPershing Bny Mellon NJ /FL March 2020- February 2023Data Analyst,Wealth SolutionsProvide excellent customer service and experiencesProficient with servicenowExquisite trouble shooting skills in order to resolve customer needsExceptional I.T. knowledge and extraordinary organization skillsAbility to quickly resolve issuesAccomplished in collaborating with team members in preparing resolutions for I.T. related issuesUnderstanding of agile methodologyAbility to utilize jira and azure integration toolsExperience with SQL and other project management knowledgeAbility to utilize Visio for flowchart creationProficient with excel creating pivot tables, chart creation, and powermapsSkilled within understanding and following the BPMN processVerizon Wireless Corporate Morristown, NJ- November 2017-March 2020Business Account Rep, (English/Spanish)Provide excellent customer service and experiencesAchieved awards for exceeding company goals and KPIsImplement ways to encourage my peers to achieve their goalsA confident role model with the ability to lead the stores in a positive directionAbility to work as a teamCapable of taking full responsibility and authority when neededAbility to provide powerful coaching skillsUnderstanding of agile methodologyAbility to utilize jira and azure integration toolsExperience with SQL and other project management knowledgMarket Source LG Midtown, NYC- October 2016- November 2017Product SpecialistPerformed without supervisionAnswered phone callsMaintained equipment in working condition |
