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Click here or scroll down to respond to this candidateCandidate's Name
Nashville, Tn Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYProven track record in enhancing security and customer satisfaction, notably with security and warehouse. Excelled in monitoring and maintaining detailed activity logs, demonstrating a keen eye for detail and a calm demeanor under pressure. Achieved significant improvements in safety and operational efficiency, leveraging strong teamwork and time management skills.SKILLS Detailed Activity Logs Team Player CCTV Monitoring Security Regulation Enforcement Calm and Professional Under Pressure Efficient and Detail-Oriented Understanding Customer Needs Call Documentation Report Creation Active Listening Microsoft Windows Handheld Computer Device Software Report Preparation Time Management Cash Register OperationsWORK HISTORY01/2024 to 07/2024 Unarmed Security OfficerWalden Nashville, TN Completed full building and grounds patrols to spot and investigate concerns. Directed guests around building and answered accessibility questions. Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras. Monitored alarm systems to detect any unauthorized entries into protected areas. Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.10/2023 to 01/2024 Picker PackerPrologistics Inc Smyrna, TNEnhanced order accuracy by carefully picking and packing items per customer specifications. Printed labels, packaged boxes, and loaded into outbound containers. Pulled orders quickly to maintain demanding productivity goals. Took on extra hours and shifts during busy periods to meet tight shipping deadlines.Reduced shipping errors by thoroughly checking each item before packaging for shipment.Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.10/2022 to 09/2023 Shipping and Receiving Associate Hyer Dynamics-Quantum Smyrna, TN Updated database with changes in carrier status. Received incoming shipments, compared contents against associated records and transmitted to proper department.Conducted counts and audits of inventories to identify and resolve discrepancies in records. Reviewed order data to verify transactions and shipping dates. Completed basic mathematical calculations to check weights and dimensions of shipments. Inspected merchandise and sent damaged pieces for repair before shipment. 02/2021 to 09/2022 Unarmed Security OfficerAllied SecurityPrevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises. Directed guests around building and answered accessibility questions. Responded quickly to incidents and assessed active situations for security concerns.Completed full building and grounds patrols every hour to spot and investigate concerns.Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.Verified each individual's right to enter restricted areas and denied access to unauthorized persons.Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.02/2020 to 01/2021 Crew MemberKroger Grocery StoreProvided excellent customer service by greeting customers and meeting quality expectations. Took orders, prepared meals and collected payments. Kept food preparation area, equipment and utensils clean and sanitary. Worked front counter, drive-thru and other areas. Collaborated with team members to complete orders. Assisted other team members to achieve goals.Maintained effective supply levels by monitoring and reordering food stock and dry goods.06/2019 to 01/2020 Customer Service AssociateYoung Williams CSSHelped large volume of customers every day with positive attitude and focus on customer satisfaction.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Informed customers about special promotions and provided detailed information for various products. Developed and actualized customer service initiatives to decrease wait times. Maintained accurate and current customer account data with manual forms processing and digital information updates.Offered advice and assistance to customers, paying attention to special needs or wants.08/2018 to 05/2019 Warehouse AssociateAmazon Worked safely around moving machinery.Prepared orders for shipment by systematically picking, packing and labeling merchandise. Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Cleaned and maintained warehouse in compliance with OSHA safety standards. Assembled orders and packed items for shipment, conveying orders to shipping personnel. Checked packages and merchandise for damage and notified vendors. Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles Wrapped pallets in shrink wrap prior to loading. 02/2016 to 07/2018 Cashier SpecialistAce Hardware Helped customers complete purchases, locate items and join reward programs. Quickly and accurately counted drawers at start and end of each shift. Assisted customers by answering questions and fulfilling requests. Answered questions about store policies and addressed customer concerns. Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of itemsReviewed and resolved differences between accounting information and cash drawer.Operated cash register for cash, check and credit card transactions with excellent accuracy levels.EDUCATION05/2019 High School DiplomaHunters Lane High School - Nashville, TN |
