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Click here or scroll down to respond to this candidate Candidate's Name
Germantown, MD| EMAIL AVAILABLE | +1 (Street Address ) 602 0284 | US Citizen | https://LINKEDIN LINK AVAILABLE
EDUCATION
University of Maryland Baltimore County August Street Address December 2023
Bachelor of Science, Information Systems
Relevant Courses: Computer Concepts, Principles of Management, Micro/Macro Economics, Accounting, Networking
Design and Management, Database Application and Development, Structured System Analysis and Design
Projects
International Business Project: Spearheaded the development of a comprehensive plan for launching a
small business in a foreign country, demonstrating strategic thinking, market analysis, and cross-cultural
business acumen.
Healthcare Portal: Engineered a user-centric healthcare portal, optimizing accessibility and usability while
implementing robust SQL database solutions for secure and efficient data management.
IT Ticketing System: Led the Software Development Life Cycle (SDLC) process to design and implement
an innovative IT ticketing system, prioritizing user experience and streamlining issue resolution within the
IT infrastructure.
Tek NFC Project: Led the IT team in developing over 1200+ NFC business cards.
Subcontractor Audit: Led a team to conduct an audit on active subcontractors.
EXPERIENCE
Scrum Master
Marra Forni Commercial and Residential Brick Oven Manufacturer
Beltsville, MD
Full Time March 2024 - Present
Enhanced website performance through strategic optimizations, resulting in improved user experience and
reduced loading times.
Spearheaded Agile meetings to drive collaborative discussions on enhancing website functionalities and
user interface, leading to streamlined development processes and accelerated project timelines.
Conceptualized and implemented a robust e-commerce platform, integrating secure payment gateways and
optimizing for mobile responsiveness, resulting in increased online sales and customer engagement.
Orchestrated Agile meetings to formulate comprehensive marketing strategies, leveraging market trends
and consumer insights to enhance brand visibility and drive targeted campaigns.
Successfully designed and launched new websites aimed at expanding market reach and capturing new
customer segments, achieving significant growth in online presence and market share.
IT Admin
Teksynap Corp. Government Contracting Company Specializing In Technology
Reston, VA
Full Time May 2023 December 2023
Directly engaged with executives to address and fulfill their technological needs, ensuring seamless
communication channels.
Proficiently performed administrative tasks on Azure Active Directory, optimizing user management and
system efficiency.
Actively assisted users through the Service Now help desk program, providing prompt and effective
solutions to technical issues.
Demonstrated a keen eye for security by monitoring and enhancing security measures through Microsoft
365 Defender, contributing to a robust cyber defense strategy.
Executed precise setups and efficient wipe procedures for laptops, streamlining device management
processes.
Quality Control Specialist
Scientific Consulting Group Inc. Small Contracting Company Specializing In Communications Gaithersburg, MD
Full Time August 2020 October 2020
Conducted comprehensive reviews of website content to ensure the accuracy and reliability of vital public
information, particularly for a high-profile federal client s online presence.
Implemented rigorous quality control procedures to verify the correctness of text, data, and multimedia
elements, enhancing the credibility and user experience of the website.
Collaborated closely with cross-functional teams, including content creators, web developers, and subject
matter experts, to identify and resolve discrepancies or errors in the content.
Proactively communicated with upper-level management to provide updates on quality issues and
resolutions, demonstrating strong problem-solving skills and a commitment to maintaining data integrity
and compliance with federal standards.
Documented quality control processes and developed detailed reports on content accuracy, contributing to
the continuous improvement of content management practices and adherence to project specifications.
Data Management Intern
December 2018
Assisted in the organization and structuring of information files to streamline data management processes,
playing a key role in the successful execution and completion of a federal contract.
Utilized advanced features of Microsoft Excel, including pivot tables, VLOOKUP, and data visualization
tools, to enhance the efficiency and accuracy of data processing and reporting tasks.
Supported the development and maintenance of comprehensive data management systems, ensuring timely
and accurate data entry, retrieval, and analysis.
Contributed to the optimization of data storage solutions by implementing best practices for data
organization, which facilitated easier access and manipulation of information.
Engaged with team members to understand project requirements and provided insights for improving data
management workflows, demonstrating a proactive approach and strong analytical skills.
Leadership Experience
Provided mentorship and guidance to new team members, sharing best practices for quality control and
data management to foster a collaborative and efficient work environment.
Took initiative to lead cross-functional meetings, aligning team efforts towards common goals and ensuring
that all project deadlines were met with precision and excellence.
Played a pivotal role in enhancing team productivity by introducing innovative solutions for data
management challenges, thereby streamlining processes and improving overall efficiency.
Actively contributed to team strategy sessions, offering insights and suggestions that helped shape the
direction and success of various projects.
SKILLS Microsoft Office Suite, C++, SQL, Java. HTML, CSS, PHP, Javascript, AJAX, JIRA
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