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Crown City, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceStore ManagerDollar General-Oak Hill, OHNovember 2023 to May 2024Sales RepresentativeGummer Wholesale-Hebron, OHJuly 2022 to November 2023Contact existing customers to discuss their needs. Make sure customers are satisfied with their purchases and answering question they may have about pricing and product availability. Replace out of stock and discontinued products with current and new products available each month. Push for sales in new programs.Merchandise store if customer requests store resets or new tags. Prospect for new businessAccount Development RepresentativeRumpke Waste & Recycling-Wellston, OHJanuary 2018 to November 2022Responsible for retaining, upselling, initiating price improvements and reducing loss business percentage year every year with existing accounts.Develops and maintain awareness of market behavior and competitive trends. Hunt for new business.Complete AcquisitionsCSA/SupervisorAmazon (work at home)-Huntington, WVFebruary 2015 to January 2018Answer escalation calls, chats and emails about all areas of Amazon. De-escalate situations and think outside the box to make sure customers are satisfied. Help train, coach and answer questions of new hires and customer service representatives.EducationHigh school diplomaSkills Microsoft office (5 years) Sales Store Management Experience Business Development Account Management Retail sales B2B sales Office Administration Negotiation Management Planograms Marketing Salesforce Upselling Pricing Sales Management Merchandising Microsoft Excel Customer service Store management Account management Retail sales Negotiation Business development Communication skills Microsoft Office Typing Microsoft Office Organizational skills B2B Leadership Supervising experience Medical office experienceCertifications and LicensesDriver's LicenseAssessmentsVerbal communication  ProficientJune 2024Speaking clearly, correctly, and conciselyFull results: ProficientDelivery driver  ProficientApril 2024Interpreting instructions or signs and solving problems Full results: ProficientSales skills  ProficientMarch 2024Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation  ProficientMarch 2024Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist  Proficient July 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability  ProficientFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFiling & organization  ProficientSeptember 2024Arranging and managing information or materials using a set of rules Full results: ProficientSupervisory skills: Motivating & assessing employees  Proficient November 2021Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientWarehouse shift leader  ProficientJanuary 2023Supervising warehouse staff and maintaining safety and security standards Full results: ProficientAttention to detail  ProficientFebruary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills  ProficientJanuary 2021Influencing and negotiating with customersFull results: ProficientProject timeline management  ProficientNovember 2023Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientSales fit  ProficientMarch 2023Measures the traits that are important for success in sales positions Full results: ProficientCustomer service  ProficientJuly 2021Identifying and resolving common customer issuesFull results: ProficientWork style: Professionalism  ProficientJune 2024Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientCustomer focus & orientation  ProficientMay 2021Responding to customer situations with sensitivity Full results: ProficientInside sales  ProficientJune 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientData entry: Attention to detail  ProficientNovember 2023Maintaining data integrity by detecting errorsFull results: ProficientManagement & leadership skills: Impact & influence  Proficient September 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientRetail customer service  ProficientApril 2023Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.