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EZINNENKORONYEEMAIL AVAILABLEPHONE NUMBER AVAILABLEOrlando, FL Street Address
SKILLS Microsoft Office Linux/Unix Systems Microsoft Excel Analytical Problem Solving C++ Programming Microsoft Azure Computer Hardware/Software Excellent Customer Service Incident Response Data Recovery Data Interpretation SQL Proficiency SQL understanding Data Encryption Network/Computer SecurityEDUCATIONFlorida State UniversityTallahassee, FL  08/2024Bachelor of Science: Cyber-CriminologyValencia Community CollegeOrlando, FL  05/2022Associate of ArtsPROFESSIONAL SUMMARYResults-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in Cyber-Criminology. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.WORK HISTORYTallahassee Police Department  Digital Forensic Apprentice Tallahassee, FL  01/2024 - 06/2024 Enhanced practical skills by assisting experienced professionals in various tasks. Assisted with problem-solving efforts on challenging projects, developing critical thinking abilities. Observed experienced professionals in action, gaining valuable insights into best practices within the field.Marcum LLP - Cyber Risk Analyst InternOrlando, FL  05/2023 - 08/2023 Identified potential threats and vulnerabilities through regular system audits, reducing the likelihood of breaches. Collaborated with IT teams alongside analyst professionals to incorporate best practices in securing network infrastructure and applications. Developed and implemented cybersecurity strategies for improved protection against cyberattacks. Enhanced security measures by conducting comprehensive cyber risk assessments and analysis.Concentrix  Collections/Customer Service AgentRemote  01/2023 - 04/2023 Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns. Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans. Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly. Walmart - CashierTallahassee, FL  08/2022 - 12/2022Universal Studios - Starbucks BaristaOrlando, FL  11/2021 - 08/2022.