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Title Front Desk General Manager
Target Location US-MD-Chevy Chase
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFairland, MD Street Address
WORK EXPERIENCE:Lead Concierge 9/2022  PresentRuppert Landscape  8101 Connecticut Avenue Condominium Chevy Chase, MDInitial point of contact for owners /residents of condominium, contractors and vendorsTake requests for resident repair needs and coordinate with building managementReceive and disseminate packagesMaintain daily tracking log of all deliveries and packagesEnforce rules and regulations set by ManagementTrain new front desk clerks and be the point of contact during their shifts.Maintain information in BuildingLink such as shift notes and resident information.Act as liaison when General Manager is unavailable or away.Work with and proficient with various office equipment (multi-phone line, computer, copier, fax, scanners, cell phones etc.)Concierge 9/2008  3/2022Bozzutto Management -- The Strathmore Washington, DCInitial point of contact for residents of facility and vendorsTake requests for resident repair needs and coordinate with building managementReceived and disseminated packagesMaintained daily tracking log of all deliveries and packagesCoordinated leasing toursEnforced rules and regulations set by ManagementDental Receptionist 6/2000  7/2020Doctors Office of Dr. John H. Flynn, DDS MS Washington, DCGreeted visitors, ascertained purpose of visit, and directed them to appropriate staffScheduled and confirmed patient diagnostic appointments, surgeries, or medical consultationsMaintained detailed patient accounts such as credits or collections, preparing and sending financial statements or bills, and keeping financial recordsCoordinated Doctors dental schedule to include surgeriesBilled patients and their insurance companiesInterviewed patients to complete documents, case histories, or forms, such as intake or insurance formsCollected, sorted, distributed, or prepared mail, messages, or courier deliveriesSent patients reminder appointments noticesRoutinely completed inventory, supply orders and restocked suppliesOrganized patient record and kept it updated

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