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Name Available: Register for Free
Title Customer Service Experience
Target Location US-PA-Uniontown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Uniontown, PAEMAIL AVAILABLEPHONE NUMBER AVAILABLEI am hardworking and dedicated mother of 2. I started in the food industry at Street Address . This is where I was taught how to multitask and work with a sense of urgency. Then, at 20, I started working with beverages, as well. I have worked in busy corporate restaurants, as well as "Mom & Pop" type dining establishments for 24 years of my life.Work ExperienceKey Hourly ManagerApplebee's-Uniontown, PAMarch 2010 to December 2023 Oversee staff and help in any position needed. Work with both employees and the public, assisting with their needs and solving any problems they may have in a professional and proficient manner. Use Microsoft Excel to make charts for scheduling. Come up with contests to not only entice employees to work their hardest, but let them know we see them and are appreciative for that hard work. Keep rankings individually and as a whole for said contests by logging points, sales, etc. Proficient in both Word and Excel. Count money and make deposits. Handle day to day tasks in a high pace and stressful environment, while maintaining a professional and upbeat composure. Exceptional at multitasking and being able to clearly think while doing many tasks. Also, I was trained and able to work and train any new employees in any position needed in the restaurant; bartender, server, take-out, host, g.u., cook, prep. BartenderChili's-Uniontown, PASeptember 2016 to February 2018 Opening the bar area and preparing it for business for the day; as well as, maintaining a clean working space during a shift, and breaking down the area at the end of the night, so it would be ready for the next morning. Taking inventory of liquor by logging current amounts and comparing to previous weeks amounts making me able to assist in ordering needed products. Building a rapport with regular guests and having them return to be served by me. Make drinks for bar patrons and guests at dining tables. Follow recipes to make drinks and large batches of margaritas. Handle money. Help with both guests dining in and ordering takeout by taking orders and ensuring items were properly made before giving them to guests. Working first-hand in customer service.EducationSome college in Marketing and ManagementPenn State Fayette - Dunbar, PASeptember 2010 to March 2011Diploma in Massage TherapyLaurel Business Institute - Uniontown, PASeptember 2004 to May 2005Skills Bartending POS Serving Experience Search Engine Optimization (SEO) Assistant Manager Experience Sales Business Development Leadership Public Relations Market Research Sales Management Filing Logging Typing Customer service Accounts receivable Cash handling Sales POS Serving Leadership Food Industry Restaurant experience Bartending Food handling Hospitality Cooking Cash register Sales management Supervising experience English Communication skills Basic mathCertifications and LicensesFood Handler CertificationServSafeOctober 2021 to October 2026RAMP CertifiedResponsible service of alcohol

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