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Eligibility SpecialistCustomer focused on Eligibility Specialist/Customer Service with 15 plus years of providing solutions to customers needs by applying high level of customer service skills in Federal, State, County rules or regulations of various programs.ExperienceEducation2000-PresentSecretaryR. C. Health ServicesBilling for services render for the waiver program through the State of Ohio. Request signature of doctors order for billing. Clerical duties.1999 -2012Eligibility SpecialistJob & Family Services of Cuyahoga CountyProcess applications for claimants seeking Temporary Need for Needy families (TANF) Workforce Act (WIA) for work, Assessments to determine with CrisE, manual budgets when necessary. Intakes, case management, daycare requests, HEAP program and home visits when necessary.1994-1999Case AideWestern Reserve Area Agency on Aging (Passport)Liaison for claimants or representatives seeking need for eligibility for the Passport program. Address their financial matters though County, which led to eligibility for the programs at Cuyahoga County Welfare.19871994SecretaryST. Vincent Charity HospitalSecretaries for Rosary Hall Outpatient, Psychiatry Emergency Room. Generated and maintained statistics for the Mental Health Board. Monitored budget expenditures. Payroll tracked attendance and procured supplies. Patient Liaison when needed.1994 1996Associate in Applied BusinessBryant & Stratton CollegeSkillsDe-escalate customers in a way that builds good customer experienceHigh level of Customer Service SkillsProfessionalism, Maintain confidentialityTeam PlayerProblem solver in a timely matterOrganizational skillsAnalytical skillsAttention to detailPositive attitude and empathy for customersSelf-motivatedContact10031 Deerfield CtTwinsburg, Ohio 44087PHONE NUMBER AVAILABLE HomePHONE NUMBER AVAILABLE CellEMAIL AVAILABLEEducation20XX 20XXA.A. Paralegal StudiesJasper UniversitySkillsCreativityLeadershipOrganizationProblem solvingTeamworkContact4567 Main StreetCity, State 98052PHONE NUMBER AVAILABLEEMAIL AVAILABLERobin ZupancParalegalState your career goals and show how they align with the job description youre targeting. Be brief and keep it from sounding generic. Be yourself.ExperienceEducation20XX - CurrentParalegal The Phone CompanySummarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the specific job description. Be concise, targeting 3-5 key areas.20XX 20XXParalegal Trey ResearchSummarize your key responsibilities and accomplishments. Here again, take any opportunity to use words you find in the job description. Be brief.20XX 20XXParalegal Adatum CorporationSummarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the job description. Be concise, targeting 3-5 key areas.20XX 20XXA.A. Paralegal StudiesJasper UniversitySkillsCreativityLeadershipOrganizationProblem solvingTeamworkContact4567 Main StreetCity, State 98052PHONE NUMBER AVAILABLEEMAIL AVAILABLE |