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Click here or scroll down to respond to this candidateCandidate's Name
Lewisburg, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCare Partner/Medical ReceptionistAdult Emergency Department C Pod Vanderbilt University Medical Center - Nashville, TN June 2020 to PresentAssist with patient care efficiently and safely. Communicate with patients, family, and caregivers to ensure patient needs are being met. Support the unit by making sure supplies are stocked and ready for use. Attend education and training to deliver quality care. Support delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and ancillary services. Track patient flow through the C pod of both admitted and ED patients. Support patients by answering phones, call lights, and visitors' questions. Facilitate efficient workflow, support appropriate use of technology, and foster effective communication in order to support institutional mission and credo behavior. Make staff assignments in Responder 5. Order patient nutrition via CaterTrax. Assist with acquiring necessary materials and services from supply, pharmacy, and ancillary services.Medical ReceptionistTransplant and Surgical Care Unit, Vanderbilt University Medical Center - Nashville, TN May 2018 to June 2020Support delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, and ancillary services. Support patients by answering phones, call lights, and visitors' questions. Facilitate efficient workflow, support appropriate use of technology, and foster effective communication in order to support institutional mission and credo behavior. Make assignments in Responder 5. Order patient nutrition via CaterTrax. Assist with acquiring necessary materials and services from supply, pharmacy, and ancillary services. Customer Service Associate (Part-time)Lowes - Franklin, TNFebruary 2018 to July 2018Provide excellent customer service through the summer season as a front end cashier. Greet customers, direct them to products and services, ring up selected items, sell warranties and provide credit applications, stock coolers and shelves with refreshment items, assist the lead cashier with other tasks as requested.Medical Receptionist7 North - VUMC - Nashville, TNSeptember 2017 to May 2018Support delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care by answering phones, call lights, and assisting our visitors. Facilitate efficient workflow, support appropriate use of technology, and foster effective communication in order to support institutional mission and credo behavior. Make assignments in Responder 5 and on the Patient Tracking Whiteboard. Facilitate the use of nutrition available on the unit to patients. Assist with acquiring necessary materials and services from supply, pharmacy, and ancillary services.Data Coordinator IICenter For Patient and Professional Advocacy, VUMC - Nashville, TN December 2016 to September 2017Support the Center for Patient and Professional Advocacy by coding patient complaints to be utilized in data statistics and presentations. Read and analyze text in patient complaints and enter appropriate code and physician attribution for each complaint. Utilize computer technology and applications to store data and keep time sheet for charging processes.Medical Receptionist8 North VUMC - Nashville, TNJune 2015 to December 2016Support delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a the unit by answering phones, call lights, and assisting those in my area. Facilitate efficient workflow, support appropriate use of technology, and foster effective communication in order to support institutional mission and credo behavior. Make assignments in Responder 5 and on the Patient Tracking Whiteboard. Facilitate the use of nutrition available on the unit to patients. Assisted with acquiring necessary materials and services from supply, pharmacy, and ancillary services. Patient Access Specialist I - VMG Performance Team Urology Clinic - Vanderbilt Medical Group - Nashville, TN November 2014 to June 2015Answer incoming calls and direct messages to appropriate clinic personnel using Starpanel. Schedule appointments for patients to see clinic providers and radiology using Epic. Fax appropriate orders. Check medical record for patient's allergies, alert status, family communications, and other documents as required. Mail new patient packets and appointment communications as needed. Make outgoing calls to facilitate the same or to reschedule appointments as requested. Medical ReceptionistAdult Emergency Department - VUMC - Nashville, TNDecember 2008 to November 2014Answer and direct calls, scan charts for admitted patients, request medical records from outside facilities, check lab specimens against requisitions, order beds, page physicians, respiratory therapy, and radiology. Assist EMS with direct admits to the floor, announce arrivals, deliver medications from the pharmacy, and take detailed messages for staff. Also Care Partner trained to assist with vitals, traumas, urinary catheters, daily living activities, phlebotomy, and transport. Tumor RegistrarCancer Center, Baptist Hospital - now St. Thomas Midtown - Nashville, TN November 2007 to June 2008Review and abstract information from medical records, coded, and entered data into registry database for transmission to the state registry. Organize and invite speakers to Tumor Conference. Prepare presentation hand-outs. Attend continuing education events. Participated in awareness and outreach programs in the community.ReceptionistRadiation Oncology, Baptist Hospital, Randstad Temporary Services - Nashville, TN February 2007 to November 2007Greet patients, staff, visitors, answer phone calls, took copayments for visits, and scheduled visits for Radiation Oncology. Also, print next day's schedule and prepare patients' charts. Transcribe reports as needed.Office AssistantChild and Adolescent Health Research Unit - VUMC - Nashville, TN October 2006 to February 2007Assist with grant and journal submissions. Schedule appointments and organized unit meetings. Update web pages and prepare Word documents, Excel spreadsheets and PowerPoint presentations. Order break-room and office supplies. Organize files, answer phones, and fax forms as required. Also, submit travel reimbursements. Prepare outgoing bulk mail for Vanderbilt Medical Group Billing and Collections Department.Work Study Student/Office AssistantWallace State Community College, Nursing Department - Hanceville, AL September 2005 to August 2006Perform basic office duties including typing tests, word processing, filing, bulk mailing, copying and shredding and assisting students and staff as needed. ContractorCancer Registry of Alabama Cullman County Health Department - Cullman, AL May 2006 to May 2006Consolidate cancer registry records of cancer patients throughout Alabama and correct errors in the database for a temporary project.Work Study Clerical WorkUniversity of Alabama in Huntsville - Huntsville, AL September 1998 to February 1999Perform basic office duties including typing, word processing, filing, bulk mailings, copying, setting-up luncheons, inventory, and transcription, and assist students and professors as needed. EducationProgram in Pharmacy TechnicianThe University of Tennessee-Chattanooga - RemoteApril 2022 to PresentCERTIFICATE in Medical CodingWallace State Community College Hanceville - Hanceville, AL 2006CERTIFICATE in Medical TranscriptionWallace State Community College - Hanceville, AL2006ASSOCIATE OF SCIENCE in GENERAL STUDIESNorthern Virginia Community College - Woodbridge, VA 1995High school diplomaOsbourn Park High School - Manassas, VASeptember 1988 to June 1989Skills Epic Cashiering Customer Service Team Member Fast Food Medical Receptionist EMR Systems Patient Care Time Management Caregiving Senior Care Medical Office Experience Medical Scheduling Medical Records ICD-9 Clerical experience Health information management Multi-line phone systems (10+ years) Phone etiquette Data collection Multi-line phone systems Inventory control Transcription Medical terminology Computer skills Math English Communication skills Filing EHR systemsCertifications and LicensesBLS Certification |
