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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Rittenhouse StreetPhiladelphia, Pa Street Address
Telephone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjective: To obtain an entry level position that will allow me to utilize my leadership abilities and many years of managerial experience to help company growth.Education: LaSalle UniversityBa In Business AdministrationPhiladelphia, Pa6/2000 - 6/2004Central High SchoolDiploma in Liberal ArtsPhiladelphia, Pa10/1996-6/2000Assistant ManagerWendys Restaurant03/2022-PresentPhiladelphia, Pa 19144Responsible for all store operations including opening and closing the store.Handle store ordering and maintaining daily inventory of perishable products.Delegate duties to employees and setting up cashiers for overnight hours.In charge of bank deposits and safe counts.Uphold store cleanliness and follow corporate standards while preparing food.Evaluate employees' work performance and calculate all food disposal after every closing shift.Handle all customer service complaints or customer issues in order to give them a wonderful Wendys experience during the overnight shift.Implement all store promotions and drive sales on all new products and display all new promotional signage and menu changes.Issue breaks to employees and issue employee write ups or dismissals.Work with the entire crew to achieve rapid drive through times and set goals for the night shift.Focus on minimizing mistakes with orders and mobile orders for complete satisfaction of customers.Responsible for preparing the store for the morning shift transition and making sure everything is fully stocked.Assistant ManagerOff Broadway Shoes 6/2018-02/2022Philadelphia MillsPhiladelphia, Pa 19154Oversaw all weekly shipment and daily merchandising of shoes and store displays.In charge of store inventory and shrink.Followed monthly implementation of new products and recalled old products.Delivered great customer service and handled all customer complaints until resolved.Issued job duties to employees and managed employee breaks.Finalized payroll and created employee schedules.Made frequent bank runs, bank deposits and change orders for weekly store operations.Worked with other managers to reduce internal and external shrink.Tagged shoes and other merchandise with anti theft devices.Drove the company's customer satisfaction survey.Help the manager create employee schedules and approve employee time cards.Hired and trained new employees and also dismissed them for not following company guidelines.Tried to reach the company forecasted sales and followed the P&L closely to see where expenses could be cut.Oversaw seasonal change set up and new shoe displays.Help customers find shoes and fit shoes when necessary.Pushed company discounts and promotions.Store ManagerFamily Dollar Stores05/2014 06/2018Philadelphia, Pa 19145Manager of all store operations and functions.Oversaw all truck deliveries and the door-to-shelf program.Ordered for the entire store and place order through auto replenishment system.Completed all store plan-o-grams, price changes, new items, merchandise resets, seasonal transitions, yearly inventory prep and overall cleanliness of the store.Handled all new hires and trained them to follow company guidelines.Issued write ups and dismissals for bad conduct.Created weekly schedules, finalized employee payroll, employee evaluations, and employees promotions.Prepared store for yearly inventory, drove sales goals, lowered store expenses, analyzed the P&L and tried to hit the company's weekly forecasted sales.Responsible for ordering all store merchandise, store supplies, store cycle counts, recalls, price changes, store transfers and discontinued merchandise.Worked with other managers to limit internal and external shrink and utilize the DVR system.Ordered weekly store change fund, cashier reconciliations, and monitored safe counts.Scanned DSD deliveries, store damages, warehouse recalls and store transfers.Overnight Store ManagerSave-a-Lot Food Stores 10/2009- 05/2014Philadelphia, Pa 19133In charge of all daily management duties associatedwith opening and closing the store.Responsible for store ordering, creating deposits, processing recalls, instituting price changes, cash handling, cashier reconciliations, voids, safe counts, store change orders, finalizing employee the punches, issuing employee breaks and employee daily duties.Received weekly shipments and finalized DSD orders, store transfers, and yearly inventory preparations.Completed cashier replenishments, cash pick-ups, and cash drops and followed cash handling procedures.Regulated all perishable goods and processed all store credits.Initiated the company's customer service survey and strove for 100 percent customer service satisfaction.Special Skills: Experienced in Microsoft Word, PowerPoint, Excell, Microsoft Teams and Microsoft Office.References: Happily available on request! |
