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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo be able to work in a fast-paced environment effectively and provide administrative support to meet and exceed goals in the organization.EducationMASTER OF ARTS IN APPLIED PSYCHOLOGY APR 2000 UNIVERSITY OF MADRAS Major: Applied PsychologyBACHELOR OF ARTS IN PSYCHOLOGY APR 1998 UNIVERSITY OF MADRAS Major: PsychologySkills & Abilities Good Organizational and Planning skills in School and Office setting Good at Cooperation and Teamwork Comfortable working with Children with Special needs and Adult population in a friendly attitude Responds to Constituents in a very positive attitude and optimism Excellent communication abilities Assisting the Constituents in a very professional manner by active listening Reliable and punctual Paraprofessional Qualities for Teaching Good computer knowledgeExperienceOFFICE ASSISTANT SUFFOLK 3-1-1 CALL CENTER, H. LEE DENNISON BLDG., HAUPPAUGE, NY MAR 2021 - PRESENT Handling Customer Service Calls three days a week ( part time) Providing resource information to the Constituents who need assistance Working closely with 10 different departments as part of Suffolk 3-1-1 in a timely manner Handling Constituents queries and concerns in a very patient and empathetic manner Assists the Constituents in navigating the Suffolk County website and mobile application for them to choose from a variety of methods to initiate service requests Documenting all the information from the Constituents in the computer while paying close attention to accuracy and detail Taking periodic yearly trainings as and when required by Suffolk County RELIEF PARAPROFESSIONAL JAMES E ALLEN JUNIOR SENIOR HIGH SCHOOL, WESTERN SUFFOLK BOCES, NY JUL 2015 FEB 2020 Worked with many students with multiple disabilities floating throughout different classrooms depending on the schedule for the day Collaborated with teacher in creating plans for each day Assisted the class teacher with the lesson, activities and hands on crafts PARAPROFESSIONAL SCOPE EDUCATIONAL SERVICES, SMITHTOWN, NY FEB 2019 APR 2019 Helped the students in completing their academic tasks and activities Shadow students to various specials to ensure their safety and punctual arrival Attended the annual mandatory standardized training session HUMAN RESOURCES CLERK BROOKHAVEN HOSPITAL, PATCHOGUE, NY 2003 2004 Participated in training sessions resulting in a better understanding of all office practices Organized files to ensure ready access2 |