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LCPROFESSIONALSUMMARYServiced-focused generalmanager dedicated todelivering positivecustomer experiences topromote loyalty andrepeat business.Orchestrates optimalresource utilization tohandle expectedoperational needs. Aleader with soundjudgement, goodplanning abilities, andinterpersonalcommunication strengths.Motivated service personwith exceptional socialskills, communicationabilities, and a customerservice background.Dedicated to followinghealth and safetyguidelines and handlingfood items properly.Pursues everyopportunity to supportteam members andproactively addressissues.LEE CASSADA190 CROSS HARBOR DRIVE PENHOOK, VIRGINIA 24137PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXPERIENCEEXECUTIVE DIRECTOR  OLDE DOMINION AGRICULTURAL FOUNDATION 10/23  PRESENT- Planning, organization, and directing the organizations operations and programs.- Developing and implementing consistent inventory and cost accounting policies, procedures, and operational reports.- Overseeing and reporting on the organizations results for the board of directors.GENERAL MANAGER  THE SHIPPERS WAREHOUSE  12/16  9/23- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.- Developed and maintained relationships with customers and suppliers through account development.- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.- Organized budgets oversaw P&Ls and achieved margins and targets consistently to stay on track with growth plans.- Managed a facility 5 plus years with upwards of 130 associates. with no OHSA recordables, no customer inventorydiscrepancies, and no customer claims.- Maintained the companys Food Safety Standards for FDA inspections.- Assisted in organizing and managing a worldwide recall of 11.9 million units of product.SALE AND DISTRIBUTION REPRESENTATIVE  DANVILLE CASKET COMPANY  05/2014  11/2016- Met with current and potential new customers.- Assessed customer needs by offering possible solutions to improve financial and/or service results.- Recorded monthly sales volumes and controlled inventory levels of current stock.- Placed orders to maintain stock levels.- Conducted safety and maintenance checks on delivery fleet.- Built rapport and cultivated relationships with distributor representatives and customers.- Worked independently with minimal supervision.- Served customers with knowledgeable, friendly support. SKILLS- Hiring &onboarding- Financialstatement review- Suppliermonitoring- Originality &creativity- Focus and follow-through- Human resourcesoversight- Performancemonitoring &evaluation- Policydevelopment &enforcement- Government rules& regulations- Operationalefficiency & safety- Packaging- Quality control- Sales- Purchasing- Budgeting- Managementtraining- Departmentoversight- Finance &accountingoversightINVENTORY AND LOGISTIC MANAGER  GOK INTERNATIONAL CORP  06/2013  11/2013- Responsible for the startup of a new furniture assembly factory.- Oversaw the entire operation of the assembly plant including purchasing, planning, production, warehouse, inventory, and shipping.- Developed processes and established key performance indicators.- Hired and trained staff for new operations.SUPPLY CHAIN MANAGER  IKEA INDUSTRY  06/2007  05/2013- Led the supply chain department with a sales budget of $100 million.- Oversaw the purchasing, planning of production, and order fulfillment.- Acted as pivotal and primary customer's liaison.- Managed the warehouse stock balancing and customer demands.- Maintained constant communication with senior management team, clients, suppliers, supply chain planners, and transport planners to effectively plan and address customer needs in a timely manner.- Comprehensively assessed customer forecast in support of purchasing and production planning.- Directed the efficient production and complete fulfillment of customer needs in coordination with operation- Traveled to European countries (Sweden, Poland, Germany, Portugal, and Denmark) to support the development of IKEAs first North American manufacturing facility.DEPARTMENT MANAGER  UNIVERSAL LEAF TOBACCO  08/1997  12/2005- Managed over 30 union employees while ensuring safety and quality.- Responsible for following strict processing parameters through constant monitoring and quality control.- Packaged finished products and marked accordingly before shipment to customers- Collected data and implemented changes to lower costs, SHIFT SUPERVISOR  INTERTAPE POLYMER GROUP  06/1988  07/1997- Coordinated materials flow for film lines, coating, and converting departments.- Assisted in personnel decisions including the selection of new employees, promotions, and transfers for employees.- Supported a team environment to convert raw material into- FINISHED PRODUCT.EDUCATIONINDUSTRIAL SAFETY MANAGEMENTDanville Community College - Danville, VA