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Click here or scroll down to respond to this candidateCandidate's Name
Bradenton, Fl Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryI am a Self-motivated dependable woman with career history achieving high performance customer service and patient care with minimal supervision. I have 2 years experience as an MST in the Cardiac Cath lab Pre-op and Recovery. I have more than 15 years of experience working in the hospitality industry. I am hardworking, with ample customer service experience with proven relationship-building and time management abilities in fast-paced environments. I am successful at handling difficult people and situations of all sizes with impeccable verbal communication skills. ExperienceCNA/MSTPatient Safety AttendantBartender/ServerEducationAssociate of Arts: Health SciencesState college of Florida 2020SkillsAttention to DetailCash handlingCustomer serviceData entryFilingInventoryMulti-taskingProtocolsRecordingSafetyAnswering phonesTime managementConflict and dispute resolutionQuality controlRegulatory complianceRelationship managementSafe food handlingCertification / LicenseBLS red crossCNAMST/CNAPRE-OP, RECOVERY CARDIAC CATH LABSARASOTA MEMORIAL HOSPITALJUNE 2021-CURRENTThe Multi-Skilled Technician is an experienced health care worker who provides both patient care and administrative support.Tasks such as preforming ECG/EKG Removal of cardiac sheaths from the Venus or Femoral Arteries, removal of IVs General patient care, transport of patients to other floors and discharge stocking of medical supplies cleaning and sterilization of bays and all patient area in pre-op and recovery answering multi- line phones assisting in the waiting room with vitals, reception, check in of patients and family. Bartender/Server11/2007 to 10/2015Applebees Bar and GrillS.R. 64 & S.R. 70 locations Bradenton, FL Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins. Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts. Managed closing duties, including restocking items and reconciling cash drawer. Cleaned dining area between guests with efficient sweeping, glass washing and spill removal. Promoted desserts, appetizers and specialty drinks. Partnered with team members to efficiently serve food and beverages. Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware. Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages. Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items. Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well- supplied. Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances. Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages. Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours. Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.Patient Safety Attendant 03/2018 to 09/2018 & 10/05/2020- June 2020 Sarasota Memorial Healthcare Sarasota, FL Safety observation of patients, Data recording, communicating of information, adherence to protocols, filing Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage. Responded to patient alarms and needs-assessment requests to nursing staff Earned reputation for good attendance and hard work. Documented information in patient charts and communicated status updates to interdisciplinary care team. |
