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Home Health Care AideCrown Point, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Administrative Assistant professional with 9+ years of experience devised immaculate presentations, congregated facility documents and maintained the maximum confidentiality, offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy.Willing to relocate to: Merrillville, IN - Crown Point, IN - Schererville, IN Authorized to work in the US for any employerWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHome Health Aide (HHA)Aviva Senior Living, LLC-Merrillville, INJuly 2023 to November 2023 Answer call lights Assist with ADLs Ensure patient safety Assist 40+ residents with ADLs Monitor vital signs Manage resident/patient health concerns or behaviors Developed rapport with residents to create and trusting a safe environment for care Interact with residents and families professionally displaying a positive attitude Provide assistance to residents with ambulation Able to react appropriately and assist with emergencies Perform a variety of duties including however not limited to household cleaning, laundry, meal prep/ distribution logistically keeping a record of all supplies and being sure supplies are restocked when low on supplies Licensed Home Health Care AideClarendale of Schererville-Schererville, INOctober 2021 to July 2023 Assist 40+ residents with ADLs Monitor vital signs Manage resident/patient health concerns or behaviors Developed rapport with residents to create and trusting a safe environment for care Interact with residents and families professionally displaying a positive attitude Provide assistance to residents with ambulation Able to react appropriately and assist with emergencies Perform a variety of duties including however not limited to household cleaning, laundry, meal prep/ distribution logistically keeping a record of all supplies and being sure supplies are restocked when low on supplies PCA Personal Care Assistant/CNASebo's Nursing and Rehabilitation-Hobart, INApril 2021 to June 2021 Patient care and safety Medical terminology Vital signs and patient monitoring Assist with ADLs EMR Comfort and support patients Work with Dementia and Alzheimers patients Provide care appropriate to the ages of patients served. Demonstrate knowledge and principles of growth and development over the life span. Provide the care needed as described in the unit/department policies and procedures. Possess the ability to assess data reflective of the patient's status and interpret information needed to identify each patient's requirements relative to the patient's age-specific needs, Express verbal and written skills Have the ability to demonstrate and perform required competencies (skills) within allotted time frames. Retail Sales RepresentativeHudson's Dirt Cheap LLC-McComb, MSSeptember 2019 to January 2021 Ensure that all customer inquiries and questions are answered promptly Ability to use technical support on all computer hardware and software Resolve all customer's issues in a professional manner Team leader and player in an accelerated, in constant alternating environment Administrative AssistantGoodwill Industries-Vacaville, CAJanuary 2011 to December 2019 Scheduled and coordinated daily meetings for management personnel Train 5 administrative assistants a week for company expansion to ensure attention to detail Developed new organizational practices, saving the company $2,500 in contract expenditures Manage inventory and office budget for supplies for a busy office of 5. Medical ReceptionistFortson Family Care and Wellness Center-Munster, IN May 2007 to June 2011 Coordinated schedules, set and confirmed patient appointments and activities Verified insurance and collected copays while remaining in compliance with HIPAA Contacted patients for unpaid claims for HMO, PPO, and private insurance Increased office productivity by 80% by implementing numerous process improvements EducationHigh school diploma in General StudiesMerrillville High School - Merrillville, INAugust 2001 to June 2005Skills Communicated with patients through phone, fax, email and in person for appointments and inquiries Investigated, identified, and reconciled account discrepancies totaling $2,500 in company savings. Data Mining/Database Management Created PowerPoint presentations that were successfully used for business development. Successfully prepared and enforced corporate meetings Conducted follow-ups to ensure proper payments were made according to contracts. Proficient in Medical Office new hardware and software (e.g., EPIC) Efficient in Microsoft Office Suite Harmonized weekly collaborative enterprise team meetings Used switchboards to direct calls to the correct personnel accurately and quickly Analytics Computer Hardware Help Desk Medical Records SQL Insurance Verification Healthcare Management Budgeting Microsoft Office QuickBooks POS Patient Care Patient Service Experience Data Warehouse Medical Receptionist Active Directory Business Analysis HIPAA Microsoft SQL Server Operating Systems EMR Systems Java Microsoft Windows Requirements Gathering MySQL Business Intelligence XML Oracle User Interface (UI) Application Development JavaScript Agile Business Requirements Waterfall Data Modeling Test Cases Computer Networking HTML5 Time management Microsoft Excel Microsoft Powerpoint Customer service Retail sales Medical office experience Microsoft Office Caregiving Communication skills, Interpersonal skills, Compassionate, empathy/sympathy, time management, adaptability, Medical knowledge, physical stamina, CPR/BLS, Instrumental Activities of ADLs, integrate daily activities, Standard precautions, (10+ years) Accounting software Accounts receivable Accounts payable Communication skills Administrative experience Organizational skills Alzheimer's care ICD-10 CPT coding Home care Editing Photography Home health Google Docs Clerical experience ICD-10 Sales JavaScript Computer networking Retail sales EMR systems Medical records HIPAA Customer service Help desk Leadership Windows Childcare Computer hardware Cash register Accounting software Proofreading Microsoft Office Organizational skills Inside sales Communication skills Requirements gathering Operating systems Medical terminology Epic Vital signs Basic math Math Cash handling POS Accounts receivable Bookkeeping Accounts payable Data collection Classroom experience Special education Analysis skills Microsoft Powerpoint Microsoft Word Microsoft Excel B2B Computer skills Google Suite Dental terminology Customer retention Driving Office management Healthcare management QuickBooks Microsoft SQL Server Java Data mining Marketing Phone etiquette Front desk Administrative experience 5G Hospital experience Office experience Care plans Acute care Upselling Outbound calling English Time management Medical billing Medical receptionist Medical administrative support Medical office experience Microsoft Publisher Personal assistant experienceCertifications and LicensesCPR Certification Licensed Home Health Care AideOctober 2021 to October 2023First Aid CertificationAED CertificationBLS CertificationDriver's LicenseDecember 2023 to June 2030CPR CertificationCertified Home Health AideCNAAssessmentsSales skills ProficientFebruary 2021Influencing and negotiating with customersFull results: ProficientCall center customer service ProficientJune 2024Demonstrating customer service skills in a call center setting Full results: ProficientSpreadsheets with Microsoft Excel ProficientFebruary 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientManagement & leadership skills: Impact & influence Proficient June 2024Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientWork motivation ProficientMay 2023Level of motivation and discipline applied toward work Full results: ProficientAdministrative assistant/receptionist CompletedMarch 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedHome health aide skills ProficientApril 2022Providing care to patients in a home settingFull results: ProficientWorking with MS Word documents ProficientMarch 2023Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientProtecting patient privacy ProficientFebruary 2024Understanding privacy rules and regulations associated with patient records Full results: ProficientFiling & organization CompletedFebruary 2024Arranging and managing information or materials using a set of rules Full results: CompletedWritten communication CompletedMarch 2024Best practices for writing, including grammar, style, clarity, and brevity Full results: CompletedSecurity guard skills ProficientJune 2024Assessing risks, enforcing security standards, and handling complaints Full results: ProficientCustomer focus & orientation ProficientFebruary 2024Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist Proficient February 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientTyping CompletedFebruary 2024Transcribing textFull results: CompletedDelivery driver ProficientJune 2024Interpreting instructions or signs and solving problems Full results: ProficientVerbal communication ProficientMarch 2022Speaking clearly, correctly, and conciselyFull results: ProficientCustomer service ProficientApril 2022Identifying and resolving common customer issuesFull results: ProficientData entry: Attention to detail ProficientFebruary 2024Maintaining data integrity by detecting errorsFull results: ProficientInterstate truck driving ProficientJune 2024Regulations and safe driving practices for long-distance trucking Full results: ProficientMedical terminology ProficientJune 2024Understanding and using medical terminologyFull results: ProficientScheduling CompletedOctober 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: CompletedNursing assistant skills ProficientJune 2021Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: ProficientMedical receptionist skills ProficientApril 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientBusiness math CompletedFebruary 2024Using basic math to solve problems in a business context Full results: CompletedSales fit ProficientJanuary 2024Measures the traits that are important for success in sales positions Full results: ProficientBookkeeping ProficientFebruary 2024Calculating and determining the accuracy of financial data Full results: ProficientOutside sales ProficientJune 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientTime management skills ProficientJune 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientCustomer service CompletedDecember 2020Identifying and resolving common customer issuesFull results: CompletedAdministrative support professional fit Proficient January 2021Measures the traits that are important for successful administrative support professionals Full results: ProficientProject timeline management CompletedJune 2024Prioritizing and allocating time to effectively achieve project deliverables Full results: CompletedAttention to detail ProficientMarch 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientEarly childhood development ProficientJanuary 2024Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientWork style: Reliability ProficientMarch 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientWork style: Reliability ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientHome health aide skills ProficientFebruary 2024Providing care to patients in a home settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |