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Click here or scroll down to respond to this candidateCandidate's Name
South Holland, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY Knowledgeable and compassionate nursing team member with 20+ years of patient care experience. Diligent about serving all facets of patient medical and personal needs. Dedicated to delivering high- quality care to individuals of diverse backgrounds while ensuring patient safety and promoting satisfaction with facility services and experiences.WORK EXPERIENCE October 2023 PresentMedical Assistant Hines Veteran Affairs Hines, IL Monitors and charts patient vitals, fluid intake and output to stay current on patient conditions. Responds to patient bed alarms and needs-assessment requests to identify course of treatment. Exceeds patient satisfaction by providing daily living needs such as bathing, dressing and toileting. Coordinates patient care needs with healthcare team and delivers compassionate care with daily living activities including exercising.November 2022 October 2023Customer Care Technician UCHICAGO@Ingalls Tinley Park, IL Demonstrated ability to develop others in areas of continuous process improvement, and customer service Delivered and self-directed team work Daily reception duties including checking patients in and out, telephone message retrieval and routing, updating demographic, insurance information, general filing, and maintenance of medical charts Received and discharged patients, including, but not limited to: greeting, input accurate demographic and insurance verification, updated information, collection of payments, issuing receipts, notify clinical staff Performed clerical duties, including but not limited to: scheduling, typing, form completion, photocopying, faxing, mail sorting, filling, maintenance, and preparation of medical chart Received incoming calls, routed to appropriate party, took messages according to department protocol or needs of customer Received cash and other payments methods, reconciles balances at end of shift Prepared and made daily bank deposits as requested Filed and retrieved stored medical records according to department procedures and policy March 2009 November 2022Patient Care Technician Northwestern Medicine Chicago, IL Monitored and charted patient vitals, fluid intake and output for current patient conditions Responded to patient bed alarms and needs-assessment requests to identify treatment course Exceeded patient satisfaction by providing daily living needs such as bathing, dressing, toileting, and exercising. Coordinated patient care needs with healthcare team and delivered compassionate care with daily activities. Blood draws, EKGSeptember 2004 March 2009Patient Escort Northwestern Medicine Chicago, IL Checked wheelchair and stretcher function and safety prior to patient pick up and transport. Scheduled and maintained daily delivery of patients safely and on time to procedure rooms. July 2003 September 2004Operating Room Assistant Northwestern Medicine - Chicago, IL Transported patients to the holding area to prepare for operating procedures. Insured the proper handling of patient specimens and the transportation of patients. Attended department meetings, providing feedback to enhance future care and performance. Followed precautions using personal protective equipment to ensure safe and secure settings.SKILLS Mobility Assistance Healthcare Expertise Broad Medical Terminology Assist health care professionals Acute and rehabilitative care Patient positioning understanding Clinical Skills Training Documentation procedures expert Cultural awareness sensitivity Patient Charting and Record keeping Customer Service Blood draw and sample collection EKG Patient care managementsCOMPUTER TRAINING Typing Skill: 30wpm, Microsoft Office SuiteEpic and Powerchart (Patient Charting/Records)EDUCATION February 2009Samland Chicago, ILCertificate: Nursing AssistanceJune 1989Christian Fenger High School Chicago, ILCertificate: High School Diploma |
