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Click here or scroll down to respond to this candidateCandidate's Name
Street Address South Joslyn DrPittsburgh, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLETo obtain a Food & Beverage management position within the Hospitality Industry to utilize my expansive knowledge and industry experience. I am eager to learn and improve my current abilities to keep up with the evolving Hospitality and Lodging Business.WORK EXPERIENCEDirector of RestaurantsOmni Hotel 530 William Penn PittsburgSep 3-present. Responsible controlling five outlets Operation for 597 rooms. Scheduling staff due to Hotel occupancy and groups. Purchase accordingly,controlling labor.inventory control budgeting each outlet. Hiring training staff and mangers. Implementing training guidelines. Promoting different outlets. Implementing procedures checklist. Conducted sanitation safety by following health code. Creating new menu and costing outlets and catering. Over seeing all aspects of food and beverage planing and service.Conducting all food and beverage accounting procedures Director of Food & Beverage June 2024 sep -3Courtyard by Marriott Pittsburgh University Center Hotel (previously Wyndham) Responsible for controlling food and beverage costs. Purchase according to hotel occupancy, groups in house and BEOs. Oversee all aspects of the Food and Beverage department including Bistro and Banquets. Maintained food and beverage team member scheduling, planning, and forecasting. Assist in coordination and oversight of all in-house events. Dedicated to the overall hiring, training, scheduling & payroll for all food and beverage associates. Control labor costs by reviewing hotel occupancy numbers, forecast, labor plans and current budgets. Assist in ordering promotional items and marketing for the outlet. Responsible for all food & beverage sanitation and safety. Conducted all accounting procedures in the food & beverage department. Oversee all the hiring, training, scheduling & payroll for all food and beverage associates in the Restaurant and Banquets.Director of Food & Beverage October 2022 June2024Wyndam Pittsburgh University Center Hotel Responsible for controlling food and beverage costs. Worked alongside Human Resources to recruit, hire and train the best food and beverage associates. Conducted performance reviews with team members on an annual basis. Completed inventory and food waste reports monthly. Accountable for the implementation of hotel policies and cash handling procedures. Maintained a positive working environment for the team during a full hotel renovation. Oversaw all food and beverage equipment and requested maintenance when necessary. Worked with Hotel construction team to oversee construction in Bridges restaurant. Forecasted food and beverage costs and increases. Purchased items according to hotel occupancy, groups in house and BEOs. Coordinate with the Executive Chef to develop unique food & beverage menu items. Assist in coordination and oversight of all in-house events. Control labor costs by reviewing hotel occupancy numbers, forecast, labor plans and current budgets. Assist in ordering promotional items and marketing for the outlet. Responsible for all food & beverage sanitation and safety. Conducted all accounting procedures in the food & beverage department. Work with Hotel construction team to oversee construction in Bridges restaurant. Director of food and Beverage June 2022 September 2022Crowne Plaza Suite Pittsburgh South Supervise all aspects of bar operations including hiring staff members. Coordinated all phases of group meetings, catering and banquet events. Oversees all aspects of organizations food and beverage planning and service. Purchased all food and beverage items needed for the operations. Completed customer follow up calls on a timely basis. Implemented promotional items to increase sales. Developed and maintained all department control procedures. Maintained budget for food beverage sales costs and profitability. Maintained control of food beverage cost. Completed bi-weekly payroll. Conducted monthly meetings with the food &beverage outlet. Operational Manager 2005-2022SIPA PLC (Textile Manufacturer) - Asmara, Eritria. Devised, deployed, and monitored processes to boost long -term business success and increased profit levels. Supervised day-to-day business operations on production and sales by fostering deep professional relationships with wholesale companies and customers. Managed teams performance and provided leadership to all business functions and increased the sales from $33,000 to $35 million a year with exceptionally low turnover. Supervised the chief operating officer periodically and provided different methods to increase and improve productivity. Created and effectively managed budgets for each project. Recruited qualified professionals and provided guidance to our new team members. Provided risk assessment analysis for each proposal to ensure its profitability prior to respective presentation to the client.Operational Manager / Owner2000-2005PMU Venture (Sport Bar/ Restaurant) - Station Sq Pittsburgh, Pennsylvania Managed and motivated team members through a positive & respectful leadership approach. Developed and implemented departmental policies, goals, objectives, and procedures. Conferred with Board Members, Organization officials and staff members, as necessary. Determined goods and services to be sold, set prices and credit terms based on forecasts of customer demand. Reviewed financial statements sales activity reports and other performance data to measure productivity. Set goal achievement strategies to determine areas require cost reduction and program improvement. Thrived in a fast -paced environment with over 207 employees, 7 managers and a1,200 seating area. Developed and implemented accountable operating systems and procedures. Strived to exceed companys standard in food quality safety and cleanliness. Organized marketing activities such as promotional events and discount schemes.Assistant Manager / Bartender1987-2000Hilton/Doubletree Hotel - Pittsburgh, Pennsylvania Supervised Food and beverage team members and served as a Head Bartender Performed inventory control procedures and recorded equipment par levels. Managed the stock levels and ordered accordingly to meet the needs of the operations. Planned and coordinated food and drink menus. Prepared end of shift report. Trained new team members in food preparation, sanitation, and safety procedures -Resolved customer complaints regarding food and beverage. EDUCATIONAssociates Degree1984CCAC Community College - Pittsburgh, PENNSYLVANIASKILLSEnthusiastic about exceeding guests expectations. Able to convey messages clearly to a variety of audiences. Thrives in a challenging environment.Manages sensitive information and situations with skill and discretion. Demonstrates a strong work ethic and professional standards. Willing to work any schedule that supports the business needs. REFREENCES:Coleman Hughes, General ManagerCourtyard by Marriott Pittsburgh University Center HotelPHONE NUMBER AVAILABLESharnita Clark, Director of RoomsCourtyard by Marriott Pittsburgh University Center HotelPHONE NUMBER AVAILABLEJessica Sevcik, Human Resources ManagerCourtyard by Marriott Pittsburgh University Center HotelPHONE NUMBER AVAILABLEJoyce Kraemer, Director of the Greater Pittsburgh Hotel Association |
