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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Middletown, NYLINKEDIN LINK AVAILABLE PROFILEProactive and solutions-orientedMaster Data ManagementSpecialist with a proven trackrecord of innovation processes todrive organizational accuracy andefficiency and effectiveness.Extensive experience working inchallenging situations andnavigating global clients. Ability towork in a fast paced environmentwhile keeping and eye onimproving current standards. DetailOriented.EDUCATIONBachelor's of ArtsMassachusetts College of Liberal ArtsSept 2009 - Dec 2013Major Accomplishment: Created acomprehensive Sociology Dept webpagewith user driven experiences to assiststudents navigate their MajordevelopmentSKILLSHigh Level Expertise (Software):Excel (including macros), IRIS, SQL,Service Now, MS Teams, STIBOSystems Oracle, AccessFunctional Understanding(Software): Microsoft Office, Googlesoftware, SAPAdaptive Skills: Customer Service,Document Management, Global TeamCommunication, Technical WritingINTERESTSBoardgames, emerging technology,runningCERTIFICATIONSGoogle AnalyticsPetsAlive Assist staff with overallresponsibilities including dogwalking, cage cleaning, etc.WORK EXPERIENCEIncomm PaymentsMaster Data Management Coordinator II 2022 - current Remote Facilitate data communication between international partners, cutting down data mismatch incidents by 43% Responsible for analyzing master data and data sources and identifying trends and patterns that can be used to improve business processes and operational efficiency, including data-driven decision-making. Validate large quantities of data points with a minimum 98% accuracy rating Identify and correct international tax errors to prevent delays across systems Review and manage international contracts and create payments plans Responsible for managing the technical aspects of the master data management system, including configuring and maintaining the system lifecycle. according to each country's currency and VAT in cooperation with mangers Problem solve communication challenges that arise when working with supply chains in different countries Resolve multiple complex ServiceNow tickets per week often coordinating teams to ensure accuracy and speed Proactively develop standard operating processes for department functionality; wrote How to Guides that were adopted by company wide Ferguson EnterpriseMaster Data Coordinator II (promoted) 2019 - 2022 Remote Proactively created several standard operating procedures that resulted in increased production efficiency by 20% Served as the expert on hazmat and California regulations to ensure compliance with all regulating bodies. Responsible for monitoring, measuring and improving the quality of master data metrics and reducing any redundancy in the system. Managed and analyzed monthly reports, including overseeing terminated records Processed SKUs, averaging 5,300 records per month Served as the point of contact for showroom representatives and vendors often problem solving unexpected situations Resolved over 60 ServiceNow/QuickTickets per week resulting in 15% increase in showroom sales Coordinated employee social activitiese-Business Specialist 2014 - 2019 Goshen, NY Established coordinated products catalogs systems to ensure the latest relevant product information was readily available; this resulted in the reduction of significant hours in repetitive manual vendor calls Maintained database of new lighting release dates, including pricing, shipping, availability, and other administrative tasks Implemented the use of different software and macros that improved work efficiencies by 27% Identified accounts that could be augmented and proactively improved |
