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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality. File grievances, experience with inbound calls, and make out bounds calls o Academic Honors Recognition / Honor Rollo Manage time and priorities in multi-task environments o Effective problem solver, able to assess situation and identify solutions o Work as part of a team and maintain a professional and positive environment o Microsoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 29 WPM o Communication Platforms: Skype ZoomKEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology EDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences Medical Administrative Assistant, 2021 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate PC Age Diploma Medical Assistant / Patient Care Technician, 2005 WORK EXPERIENCEContinuum Global Solutions Henderson, NC (Remote) 10/2021-Present Customer Care Representativeo Actively listens and assists customers.o Files medication refills diligently and in a timely manner. o Runs test claims for clients.o Assists medical providers and pharmacies with medication coverage and Prior Authorization information. Child Care Network McDonough, GA 03/2021 Present Child Care Network McDonough, GA 08/2019 12/2019 Teacher Assistanto Assure high priority of health and safety of the children o Establish appropriate limits to provide a fun, safe, and positive experience o Complete incident and accident reports as necessary o Set a positive example in conduct; maintained safety and cleanliness of the establishment o Communicate with parents or guardians regarding daily activities, behaviors, and related issues Stay-at-Home Parent McDonough, GA 01/2020 03/2021 Homemakero Ensured household duties were completed and managed household budget o Coordinated medical care, meals, and social activities o Remained deadline-oriented and reliable while adjusting priorities and managing time wisely Kazas Catering McDonough, GA 06/2013 08/2019Short Order Cooko Prepared food according to established guidelines o Communicated effectively with other cooks and wait staff o Upheld safety rules and followed opening and closing procedures o Kept workspace clean and stockedo Maintained inventory levels, took orders, and collected payments from patrons Gained valuable experience during externship opportunity at Dr. Daisy DeGuzeman in Newark, NJ Checked vital signs, performed phlebotomy and EKGs, pulled charts, verified insurance, and collected copayments Scheduled appointments, answered inbound phone calls, and prepared specimens |
