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Click here or scroll down to respond to this candidate Candidate's Name umar Cell: PHONE NUMBER AVAILABLEMicrosoft Dynamics CRM Consultant CE Email: EMAIL AVAILABLE
CAREER SUMMARY: Experienced MSCRM Developer around 9 years of experience in implementing CRM Systems for various line of business. Extensively worked on developing MSCRM C# Plugins, Custom Workflows, Dialogs, Business Process Flow s, JavaScript. Developed Plugins in MSCRM 365, 2016, 2015, 2013. Worked on Configuring Out-of-box Workflows for User general transactions in CRM system. Developed complex websites for multiple Clients using ASP.NET, C#, Web & Windows Forms, JavaScript. Developed and maintained code by using Visual Studio 2013/15.
Worked in multiple projects in AGILE methodology environments. Extensive experience in working with ASP.NET 2015\2014\2012. Consumed C# Web Services, WEB API s). Consumed several Web Services, Custom Workflow Activities for various business rules implements in the CRM system. Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM and Change Management for control the processes.
Extensive experience in using Plugins in various Events Pipeline. Like Pre-Validation, Pre-Operation, Post Operation. Experience in implementing and integrating with Dynamics 365 CRM Customer engagement app and Integrated with Microsoft Teams. Extensively used Early Binding Classes in C# Plugins & Custom Workflows. Developed multiple HTML pages and deployed in MSCRM as Web Resources. Extensive experience in developing Custom SSRS reports using Report Builder and BIDS. Used Pre and Post Images during Plugin Execution Phases for various complex Plugins. Used Plugin to throw custom Business Process Flows errors to cancel user transactions when needed. Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate. Developed several web pages using HTML, JavaScript and used them in CRM. Migrated data MSCRM System for entities like Emails, Appointments, Customers, Contacts, Products, Sales Orders, Invoices using third party software(s) like Scribe. Developed Multiple Custom Plugins\Workflow Activities to perform CRUD operations in both Synchronous and Asynchronous ways and registered steps using Plugin Registration tool. Developed multiple N-tier applications using ASP.NET 4.0\3.5\3.0, C#, SQL Server 2012\2010\2008. Developed Multiple Pages websites using Front end GUI s using ASP.NET Web Pages, Ajax, JavaScript, C#, Business Logic Layers, Data Access Layers. Extensive experience in writing SQL queries, Stored Pro s, Functions and Triggers using SQL Server Management Studio (SSMS). Participated in SCRUM meetings, Daily SCRUM calls. Extensive experience in developing ASP.NET Win Forms using Custom Controls, Form Controls, SQL Server 2010. Integrated Experlogix (CPQ) and Experdocs systems to dynamic 365 for creating quotes and uploading customer documents. Integrated with Resco application with MSCRM for the purpose of the time entries of the mechanic scheduling. Integrated upgrade app and time ticketing tool to calculate the mechanic hours and their job and salaries at customer location.
Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services, Hibernate, LINQ, AJAX, Windows Services, WCF Services, OOPS, Classic ASP, XML, XSLT, HTML,Text Editor, MS IIS 5.0/6.0/7.0, DHTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012, Visual Studio 2003/2005/2008/2010/2012. Experience in Data modeling, Data Design, Normalization, Data migration projects involving SQL Server. Participated in Business Requirements gathering meetings, Technical Design Meetings w\Developers & Team Lead(s). Helped end user(s) to make them understand the MSCRM functionality. Helped end user(s) during multiple testing phases of the application. Used Azure API Management services to expose an API. Created Multiple SQL Databases, Multiple Table(s), and Configured Foreign Keys between tables, Altered\Modified tables during the development phases in the project. Provided Development Estimates for various modules within the application. Extensive experience in working with Development Teams and individually in a project.TECHNICAL SKILLS:ERP Technologies:Microsoft Dynamics CRM D365, 2016, 2015, 2013.Web Technologies:HTML, CSS, PHP, Java Script, jQuery, XML, XAML, Fetch XML.Other Technologies:MS Visual Studio 2012, 2013 & 2015, Eclipse, MS office.Programming Language:C#.NETSQL Server:WPF, SSRS, SSIS and SQL Server Data Tools.Version Control:TFS, SVN.Data Base:MS SQL Server 2010, 2012, 2016Defect Tracking ToolJIRA, Visual StudioPROFESSIONAL EXPERIENCE:Archrock, Huston, Tx OCT 2023 -Till DateMicrosoft Dynamics CRM Techno/Functional ConsultantResponsibilities:
As a Techno/Functional Consultant Lead I was involved in all development and bug triaging responsibilities. I was responsible for bridge between business and offshore team. Responsible for gathering information from business and updating technical details on user stories and bugs in Devops to support technical team. Developed multiple new enhancements for the business from basic to critical requirements. Development involved Plugins, JavaScript s, Power Automate, Webjobs and Reports. Have experience in debugging complex plugins and java scripts. Experienced in configuring and using field service mobile app. Experienced in looking at error logs during the mobile app sync between offline and online. Experienced using custom entities to achieve various business requirements.Ford Motor Company, Dearborn, MI Date June 2019 - OCT 2023Microsoft Dynamics CRM Techno/Functional ConsultantResponsibilities: Configured MS Dynamics CRM 365 system for development and testing instances. Gathering all the business requirements from the product owner and product manager and prioritize, Customize and develop to achieve the business requirements. Extensively worked on CRM Plugins & Custom Workflow to overcome the business requirements. Developed and tested MS Dynamics CRM client-side programming using (JavaScript / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit. Experienced in developing power pages using basic and multistep forms. Created multiple power pages and implemented multiple customs subgrids and buttons for various requirements. Worked on Customer Care module in dynamic 365 and integrated with CTI and Cafex chat. Used Bucher and Suter solution to implement the CTI integration with CRM. Worked with Cisco Call Manager where we can establish caller integration between the CTI and CRM. Deployed Caf x live assistance solution into the dynamic 365 and successfully integrated with different application and Mobile Apps Worked on email exchange between CRM and Outlook and created workflows to auto generate a case from the incoming email. Developed in the form Model driven apps for our customer engagement department so that it is easier to communicate with them. Developed Plugin to auto check incoming email within the contacts if incoming email id is not in our contacts list. Then create a new contact and associate that contact with the default account. Worked on multiple html web resources to fetch the data from logic and parse the data then show response in static table on the html pages. Used MS Flows to update and integrate Dynamic CRM with external systems. Used MS Flows to Close case and send the survey using the forms pro on Case Closure. Used MS Flow to call the multiple child flows to reduce the actions from the single flow. After creating case in CRM should be able to submit that to create Work Order in Java application.
Integrated with Google Maps to retrieve the Realtime location of the vehicle. Integrated with ZAP notification in dynamics to pop up the alerts on to the dynamics screen. Used the Postman to check the APIs and generate Oauth token to connect to the destination End Points so that we can be able to post or get the service. Created multiple application user and registers in Azure to generate the application ID to get connect with informatica. Used Azure logic apps to integrate with the external applications. Used the Logic apps URL in web resources. Used ribbon workbench to add button and modify the ribbons. Have experience in working with rest builder. Used Rally as agile tool to assign and track the work. Worked with GitHub and Visual studio to write and store the code. Using Azure API Management services to expose an API to external to dynamics to call CRM and create cases. Experienced in working with unified interface and building different model driven apps in CRM. Experienced in deploying the solutions into multiple instances as managed and unmanaged.Environment: Environment: MSCRM 365 Classic and Unified Interface, Unified Service Desk, SSDT Tools, Fetch XML reports, Reports, HTML, JavaScript, SQL Server 2014, Web Services, C#.Otis Elevator, West Palm Beach, FL June 2018-June 2019Microsoft Dynamics CRM DeveloperResponsibilities: Extensively worked on CRM Plugins & Custom Workflow to overcome the business requirements. Developed and tested MS Dynamics CRM client-side programming using (JavaScript / JSON / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit. Involved in developing complete onboarding request REST API to transfer data from Dynamics 365 to their legacy system Integrated and configured the system to use Unified Client Interface. Provided training and conducted practice and business requirements definition sessions. Supported the production environments and users daily by resolving user issues. Used MS Flows to update and integrate Dynamic CRM with external systems.
Created console job to import data into the CRM from external source Extensive Customize CRM reports and dashboards to specific business requirements need by using SSRS. Used ribbon workbench to add button and modify the ribbons. Have experience in working with rest builder and solution explorers. Developed in the form Model driven apps for our customer engagement department so that it is easier to communicate with them. Used Jira as agile tool to assign and track the work. Worked with GitHub and Visual studio to write and store the code. Extensively used Git for CI/CD to push code into the repository and continuous deployment into the higher environments. Experienced in working with unified interface and building different model driven apps in CRM. Experienced in deploying the solutions into multiple instances as managed and unmanaged. Extensively worked on CRM Plugins & Custom Workflow activities development. Developed processes for Real time integration between CRM and internal Web Application and vice versa. Developed Plug-ins for Dynamics CRM applications. Developed FetchXML based custom reports for CRM users. Created custom workflows to calculate Probability weighted revenue.
Worked with setting up QA, Training CRM environments. Extensively worked with Centric Internal teams during Production Deployment Phases. Worked with API in .Net Framework. Used Pre and Post Images during Plugin Execution Phases for various complex Plugins. Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple Associate, Disassociate. Custom development activities for various modules. Extensively worked on CRM Plugins & Custom Workflow activities development. Extensively used Scribe tool for migrating data from various data sources into CRM. Working as core team member of the Sales team, involved in the development, training and post implementation support. Participated in all the aspects of implementation from gathering all the business requirement from the product owner and product manager to configure Dynamics 365 application to meet the customer needs. Provided knowledge of dynamics 365 and evaluated the customer business needs against the standard dynamics 365 functionality.Environment: Environment: MSCRM 365, Scribe, SSIS ETL Tools, ADO.NET, ASP.NET 4.0, Experlogix (CPQ), Experdox, Resco, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.Vanguard, Malvern, PA May 2017-May 2018Microsoft Dynamics CRM DeveloperResponsibilities: Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 365 system Gathering all the business requirements from the product owner and product manager and prioritize, Customize and develop to achieve the business requirements. Extensively worked on CRM Plugins & Custom Workflow to overcome the business requirements. Developed and tested MS Dynamics CRM client side programming using (JavaScript / JSON / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit. Worked on Customer Care module in dynamic 365 and integrated with CTI and Cafex chat. Used Bucher and Suter solution to implement the CTI integration with CRM. Worked with Cisco Call Manager where we can establish caller integration between the CTI and CRM. Deployed Caf x live assistance solution into the dynamic 365 and successfully integrated with 10 different application and Mobile Apps Worked on email exchange between CRM and Outlook and created workflows to auto generate a case from the incoming email. Developed Plugin to auto check incoming email within the contacts if incoming email id is not in our contacts list. Then create a new contact and associate that contact to the default account. Used MS Flows to update and integrate Dynamic CRM with external systems. After creating case in CRM should be able to submit that to create Work Order in Java application.
Used the Postman and Informatica to check the APIs and generate Oauth token to connect to the destination End Points so that we can be able to post or get the service. Created multiple application user and registers in Azure to generate the application ID to get connect with informatica. Used PCF to deploy different web application end point and call the service from the server. Imported records into CRM using Kingsway soft. Used ribbon workbench to add button and modify the ribbons. Have experience in working with rest builder and solution explorers. Used Rally as agile tool to assign and track the work. Worked with GitHub and Visual studio to write and store the code. Experienced in working with unified interface and building different model driven apps in CRM. Experienced in deploying the solutions into multiple instances as managed and unmanaged.Environment: Environment: MSCRM 365 Classic and Unified Interface, Informatica ETL Tools, ADO.NET,ASP.NET 4.0), SSRS Reports, HTML, JavaScript, SQL Server 2014, Web Services.
East West Bank, Los Angeles, CA April 2016- April 2017Microsoft Dynamics CRM DeveloperResponsibilities: Worked with n-Tier Architecture involving Services Layer, Data Access Layer, and Business Layer. Worked on project-based directives for client CRM environments. Assist in Upgrade/Migration from CRM 2013 to 2015. Conducted production environment developments, custom developments and reporting projects. Performed troubleshooting of client CRM issues and maintained documentation of all reported issues. Extensively worked on User Interface (views) using CSS, HTML, AJAX, Java Script, JQuery. Delivered effective CRM solutions by creating and using design specifications, test scenarios and associated documentation.
Used Agile methodology to implement the application. Worked on Maintenance of database-backed websites. Extensively used scribe tool for migrating data from various data sources into CRM. Developed and tested MS Dynamics CRM client-side programming using (JavaScript / JSON / jQuery / HTML) using the Microsoft Dynamics CRM Customization SDK Tool Kit. Developed Business Logic layer by implementing Object Oriented Programming Language (OOPs) features like Inheritance, Polymorphism, Abstraction and Encapsulation in VB.NET. Used Data tables and jQuery validations plugins for client-side operations. Responsible for code merging using Microsoft Team Foundation Server (TFS) and for other source code maintenance needs. Used Pre and Post Images during Plugin Execution Phases for various complex Plugins. Used Plugin to throw custom Business Process Flows errors to cancel user transaction Extensive experience in developing Custom Plugins using Plugin Context, Organization Context, Retrieve Multiple, Retrieve, Associate, Disassociate. Implemented Caching, Session State, and Cookie Management, view state, POST and GET techniques. Implemented security technologies in ecommerce development. Designing the WCF Service based on the requirement and created separate WCF services project which is integrated with BLL. Extensively worked on CRM Plugins & Custom Workflow activities development. Developed processes for Real time integration between CRM and internal Web Application and vice versa. Provided Cost and Resource estimates. Developed Plug-ins for Dynamics CRM applications. Developed FetchXML based custom reports for CRM users. Created custom workflows to calculate Probability weighted revenue.
Worked with setting up QA, Training CRM environments. Used Test Driven Development (TDD). Implemented security technologies in ecommerce development. Consumed the WCF services using JQuery Ajax calls to enable effective communication. Extensively used Visual Studio 2010 development tool for building Web Application. Developed UI workflow to add default price list when new products are created.
Imported products from a CSV file using Data Maps and Imports.
Analyzed business processes to identify challenges and created solutions using database and communication software across the entire company. Manage database security, Design, develop and implement automated data backup. Developed database objects like Tables, Views, and Stored procedures in SQL Server 2008. Analyzed test results, including user interface data presentation, output documents, and database field values, for accuracy and consistency. Assisted in preparing presentations and scheduling meetings.Environment: MSCRM 2013\2015 On-Premises Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2012, ADO.NET, ASP.NET 4.0, Scribe, SSIS ETL Tools, Master Pages, SSRS Reports, HTML, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.Accenture - Hyderabad, Telangana Aug 2014 to June 2015.Net Developer / InternResponsibilities:
Followed Agile Methodology, using the project management software On Time. Developed and tested the code for Enterprise Management Information System using ASP, Visual Studio 2005 with SQL Server database. Developed custom page in App Code and Code- behind to support the presentation layer. Created User Controls to be used in the web pages. Implemented ASP.NET built-in validations in Web Forms. Developed user interface screens using ASP, JavaScript and HTML/CSS. Used ADO.NET to connect to SQL Server database. Created custom reports and exported it in PDF format. Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application. Developed flexible, more user interactive and user-friendly GUI's and Dynamic Web Pages, reusable classes, functions using ASP.NET3.5. Created component design, prototyped the necessary business and data layer components using C# in .NET Framework3.5. UI layer web pages are created and integrated to maintain the performance of data flow and data integrity using ASP.NET User Controls, Server Controls, ADO.NET and Microsoft SQL Server 2008. Design the structure of the Web Services implemented by using the WCF methodology. Created and maintained various T-SQL Queries, complex and heavy stored procedures, triggers, functions, views, indexes, cursors on Microsoft SQL Server2008 to handle all kinds of transactions in the database.
Created and maintained several SSIS Packages for the system. Create SQL jobs to process files, execute SSIS Packages and publish data on the web server. Extensively used XML and dataset for accessing data from SQL Server2008 database. Involved in designing application architecture by using Microsoft Visio. Implemented User Level Security so that every user can access only related forms and reports. Used ADO.NET and its objects for Database Transactions.Environment: C#, Plugin Registrations Tools, Visual Studio .NET 2008, ADO.NET, ASP.NET 3, SSRS Reports, HTML, JavaScript, SQL Server 2008 and Transact-SQL, Web Services.EDUCATION DETAILS: Bachelor s in electronic and communication engineering ,India. Master s in electrical engineering from San Francisco Bay University, Fremont, California |
