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Click here or scroll down to respond to this candidateCandidate's Name
Naperville, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPerformance-driven Office Administrator providing high-level administrative and operational support, scheduling appointments, and coordinating meetings. Skilled in managing multiple projects simultaneously, ensuring timely completion of tasks, and maintaining accurate records. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceTutorAfterschool Enrichment Solutions - Buffalo Grove, IL April 2024 to Present Contributes to student learning, growth, and advancement. Demonstrates academic competence in subject area(s) and ability to build a curriculum. Maintains a growth mindset toward student learning and teaching practice. Facilitates problem-solving with a curious mind and critical thinking skills. Serves as a role-model for students. Collaborates effectively with parents and the organization to increase student performance. Invests in the learners well-being, health, and safety, physically, socially, and emotionally. Recognizes the relationship between social-emotional learning and academic performance and shows an ability to teach the whole child. Designs and facilitates differentiated and personalized learning goals and activities that follow a coherent sequence, are aligned to instructional goals, and engage students in high-level cognitive activity.Office AdministratorGolden Key Youth ServicesDarien - Darien, ILFebruary 2019 to Present Oversees general office operations and gives reports to management. Coordinates appointments and schedules and manages staff calendars. Manages filing systems, office supplies, maintains IT infrastructure and keeps inventory orders. Oversees guest experience, sorts mail and answers direct phone calls. Service BDC CoordinatorMartin Nissan - Skokie, ILJune 2022 to July 2023 Schedule service appointments for repairs and maintenance needs. Working within a team to accomplish individual and group goals toward customer satisfaction. Serve as a liaison between the service department and customers (contact customers regarding repairs, estimated pick-up times, etc.) Complete paperwork for all loaner vehicles, maintain a written log of all dispatch activities and other administrative duties. Utilize CRM tracking systems daily: CDK and DealerTrack. Professional Motor Coach OperatorVan Galder Bus Company - Janesville, WIFebruary 2019 to June 2022 Safely operate motorcoach bus by following federal traffic laws and company policies. Maintain ELD, pre trip and post trip inspections and maintenance of vehicle. Assist passengers and inform when vehicle has arrived at scheduled destination. Communicate with the dispatcher to keep them apprised of vehicles location. Responsible for the collection of passenger fares and submit end of day reports. Office AdministratorCaminiti and Associates - Arlington Heights, ILSeptember 2018 to January 2019 Handled overflow work load from facilitators while ensuring efficiency and compliance to company policies. Liaison between corporate office and designer showrooms staff. Managed phone calls and correspondence (emails, letters, packages). Tracked and ordered stock office supplies. Implemented new price lists for inventory items. Updated vendor information in company's inventory system. Other administrative duties as needed.Customer Service RepresentativeSmith-Corcoran Funeral Home - Chicago, ILDecember 2015 to September 2018 Trained customer service professionals to ensure optimum satisfaction of clients. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Processed all documents for veterans, death certificates, death notices and insurance. Full Time City Letter CarrierUnited States Postal Service - Chicago, ILJuly 2003 to July 2015 Provided mail delivery to residences and businesses on Specified routes. Provided knowledge of principles and processes for customer service. Performed communication through written and oral comprehension to supervisors. Funeral Director AssistantDonnellan Family Funeral Services - Chicago, ILAugust 2014 to March 2015 Prepare chapels and supervise visitations of various religious/cultural requests. Answer telephone and field calls to appropriate staff. Assist licensees in care center in accordance to state and federal regulations. Mail Processing ClerkUnited States Postal Service - Chicago, ILDecember 1997 to July 2003 Performed traying, labeling, and routing of mail to designated areas in the city. Ability to understand ideas for accuracy of compiling, categorizing and verifying. Promoted effectively national security operations for the protection of data. Acting Supervisor, Distribution OperationUnited States Postal Service - Chicago, ILDecember 1998 to August 2001 Trained new employees to operate various equipment. Provided logic and reasoning to identify solutions to troubleshooting. Provided policies, procedures, and technical knowledge to employees. EducationAssociate of Applied Science in Mortuary ScienceWorsham College of Mortuary Science - Wheeling, IL March 2014 to March 2015Skills COACHING (5 years) EXCEL (5 years) MEDICAL TERMINOLOGY (10+ years) MENTORING (10+ years) MICROSOFT OFFICE (10+ years) Customer Service (10+ years) CSR Microsoft Office Customer Support Office Admin Receptionist Scheduling Billing Administrative Assistant Data Entry Outlook Filing Time Management Organizational Skills Microsoft Word Clerical Air Brake Commercial Driving Front Desk Driving English Computer literacy Administrative experience Supervising experience Clerical experience Basic math Office experience Communication skills Computer skills Motor coach Customer service Upselling CRM software Customer relationship management Cash handling Order entry Dealership experience Leadership Hospitality Supervising experience Mentoring Medical terminology Motor coach Driving Hospital experience HIPAA Analysis skills Conflict management Cash register Typing Sales Clerical experience Windows Google Suite Front desk Guest services Guest relations Retail sales SAP Caregiving Air brake Order fulfillment Host/hostess experience Microsoft Office Time management Microsoft Word Office experience Microsoft Outlook Writing skills Purchasing Communication skills Organizational skills Administrative experience Math Computer skills English Long term care Patient care Home care Hospice care Home health Filing Data entry Nursing Phone etiquette Basic math Word processing Customer support Leadership, coaching and mentoring Ability to motivate and train others. Exceptional communication skills Excellent problem solving skills Knowledge of medical terminology Active listening Organized, combined with multi-tasking ability Microsoft Office Suite (including Excel and PowerPoint) Pi Sigma Eta: National Mortuary Honors Fraternity Customer service Phone etiquette Microsoft OfficeCertifications and LicensesAir Brake EndorsementCNAPassenger EndorsementSchool Bus EndorsementCDL BDriver's License |
