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Title Customer Service Assistant Manager
Target Location US-NC-Winston-Salem
Email Available with paid plan
Phone Available with paid plan
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Cell: PHONE NUMBER AVAILABLE  EMAIL AVAILABLEObjectiveTalented and highly motivated professional in search of a career that will allow me to use my academic and professional expertise in the customer service, sales and administrative industries. Eager to help develop and meet sales goals within a team setting.EducationForsyth Technical Community College August 2013  May 2016 Middle College at Forsyth Technical Community College  Graduated June 2013 SkillsCustomer relationship managementSales strategiesHighly effective communication skillsStrong prioritization and organizational skillsSolid attention to detailProficient in Microsoft OfficeDedicated team playerDeadline-drivenExperienceHead Bartender & Server - December 2019 to Current Coast Seafood & Steak Street Restaurant High Point, NCGreet customers, present menu and take food and beverage ordersVerify customers identification for age requirements for alcohol purchases.Mix alcoholic beverages and specialty restaurant cocktailsMake suggestions based on preferences and up-sell when appropriateClean and maintain tables and bar area, arrange bottles and glasses to create attractive displays.Calculate tabs and process payments.Train onboarding staff membersAssistant Manager - December 2017 to November 2019 East Coast Wings + Grill Kernersville, NCImplemented business strategies to maximize customer satisfaction and increase sales.Hire & train new staffHandle restaurant budgetEnsure all equipment and procedures are up to codeMonitor inventoryCommunicate with vendorsSolve customer complaintsCertified Nursing Assistant (CNA) - February 2014 to September 2017 Arbor Ridge Assisted Living Kernersville, NCPatient Care & SafetyMedical Records & ChartingVital Signs & Patient MonitoringPrivacy/HIPPA RegulationsPatient Advocacy and SupportSanitization and Housekeeping

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