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Click here or scroll down to respond to this candidateCandidate's Name
Mount Airy, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Winston-Salem, NC - Kernersville, NC - King, NC Authorized to work in the US for any employerWork ExperienceActivities DirectorSurry Community Health Center by Harborview - Mount Airy, NC April 2022 to PresentSchedule and plan daily programs for residents and family members to enjoy . This includes, arts and crafts, music, special events, religious readings and church services, cooking classes . Also I engage in one on one room visits to our residents who are not able to join group activities . Create monthly calendar, schedule dine out days for residents and their family members to join . Take residents on outings to local stores and restaurants of their choice . Schedule outside guests to perform for our residents . I am also a supervisor over one Activity Assistant . I also do daily assessments of our residents, both new residents and residents currently living at our facility . Provide great customer service to anyone who may visit our facility by doing tours with them, showcasing and highlighting all the great reasons they should choose our home to place their loved ones . I shop for the residents both personally, as well as for the items needed for our group activities .Medicaid SpecialistYadkin County Government - Yadkinville, NCNovember 2020 to February 2022I worked as an Eligibility Specialist. Taking in applications for Family and children as well as Adult Medicaid. Checking to make sure that they meet all eligibility requirements for the State of North Carolina . For adult Medicaid I also did disability assessments for those that have disability claims . I did yearly reviews of each case to make sure they are still eligible based off of their income and assets and resources . Answer all telephone calls and handle all written correspondence with clients . I met in person with clients as well regarding their cases.CNA - Certified Nursing/ Asst Director of Activities Sunnyside Convalescent HospitalNovember 2015 to March 2020When first employed with Sunnyside I was an activity assistant, shortly thereafter I was promoted to, Assistant Activity Director . In this role I was in charge of supervising multiple activity assistants .I made sure that they followed all hospital policies and procedures . In my new position, I did a wide variety of daily duties . I maintained a great relationship with the local community,inviting them to our facility for different celebrations and occasions . I organized 2 car shows for our residents to enjoy, which also raised funds for the activity department, by selling food at the food booths and raffle tickets .I was in charge of keeping record of all funds that came in and went out of the activity department . I worked closely with our Social Services Department, always making sure to relay any questions or concerns our residents may have had, as well as requests for clothing and other necessities that the resident requested . Held weekly movie evenings for the residents, serving refreshments and closely monitoring them during the viewing of the movies . Daily,I had a set amount of patients that needed to be seen one on one in their room . During those visits, I was sure to meet the residents needs based off of their cognitive ability and physical abilities . I organized range of motion excercises daily with all residents who attended activities, as well as exercising with patients one on one in their rooms . I acted as a personal coach/cheerleader, encouraging residents to get involved both physically and mentally by presenting physical activities,games, and puzzles to help strengthen their physical and cognitive abilities as well as their memory. I was in charge of hosting coffee socials daily, which included spiritual and inspirational readings. I was responsible for decorating the entire facility . Making sure that the facility had a cozyhome like feel . Emphasizing different monthly holidays, ensuring that the ambience was one that was happy,bright and cheerful, which brought great morale to the facility . I facilitated fundraisers amongst staff members by opening up a internal store, selling snacks and beverages,in order to raise money for outings with patients out into the community . Motivated staff members to get more involved with patients on a more personal level, and encouraged participation with their daily activities . I accurately recorded all of the residents activities for the day, paying close attention to any changes in behavior and/ or physical changes that I may have noticed . Attended care plan meetings with residents, answering all questions to both my resident and their family members as well as other colleagues that were in attendance of the meeting . I accompanied residents to dialysis appointments as well as regular visits to their doctors appointments . I followed all State guidelines and hospital policies regarding the physical and mental care of all patients that I came in contact with. I am overall a great team player, who is ready and willing to help out in any area of the hospital as needed . I have worked in the kitchen helping to serve food, as well as the clean up process after having dinner . I have the ability to effectively communicate in English and Spanish.Customer Service RepresentativeJain Irrigation Systems Ltd - Fresno, CAMay 2011 to August 2015Worked as a Customer Service Representative At Jain irrigation a manufacturing Company of irrigation hoses and filters and parts . Answered multiple line telephone system . Placed orders for different irrigation distributors via telephone, e mail and fax . Acted as a liaison between our distributors and salesmen . Served the San Diego territory as well as Arizona territory and Washington state territory. Attended various training and meetings . Communicated effectively with distributors To help solve any issues they may have been experiencing and to help prevent future disruptions That could potentially take place . Utilized my language skills in Spanish, to help Spanish-speaking clientele . Customer Service RepresentativeBasalite Concrete Products - Selma, CAJuly 2006 to November 2009Answered multi line telephone system. Handled accounts receivable and accounts payable. Did weekly payroll. Worked with sales team with different accounts. Collected money on accounts, worked the front counter., Helping customers estimate the product needed to Complete fences and various different types of retaining walls . Ran monthly credit reports on customer accounts, and collected money due . Kept in constant contact with credit accounts to ensure timely payments. Delivered daily bank deposits to Bank Of America. Managed customer accounts Greeted customers Conducted customer service surveys Resolved customer issues Worked in the inbound call center Responsible for troubleshooting applications Operated the cash registerEducationPoway High School - San Diego, CASeptember 1986 to June 1990Skills Certified Nursing Assistant (5 years) CNA Cna Certified Home Health Vital Signs Fundraising Caregiving (5 years) English Hospital Experience Spanish (10+ years) Nursing Senior Care Dental Assisting (Less than 1 year) Dementia Care Patient Care (5 years) Meal Preparation Alzheimer's Care Chairside Assisting (5 years) Infection Control Training Memory Care Word Processing (5 years) HIPAA Hospital experience Vital signs Nursing HIPAA Typing Manufacturing Customer service Account management Cash handling Cash register PayrollCertifications and LicensesCNACRNAAssessmentsCustomer focus & orientation ProficientAugust 2023Responding to customer situations with sensitivity Full results: ProficientWork style: Reliability ProficientAugust 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
