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Click here or scroll down to respond to this candidateCandidate's Name
IM eager and ready to work please. yes, asap so please reach out thank youWhitehall Township, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIve worked many kinds of different types of properties cleaning for a little over 10 years now. Such as residential homes, hotels, healthcare facilities, and warehouses. Ive got reliable and organizational skills, as well as sanatation, communication, and problem-solving skills to tack ontop of that and am very dedicated as well as hardworking. Im trying to keep a career choice going and make a great fit for the job. Authorized to work in the US for any employerWork Experiencebaby sitting/ dog walkinggigs-Northampton, PAJanuary 2015 to January 20241. food together and extra needs prepped prior2. went to location and cared for said animal or kid walks parks studys tv play dinner breakfast lunch ect 3. meds4. customer serviceWarehouse WorkerExpress Employment Professionals-Allentown, PAJanuary 2015 to January 20241. many various positions to picking packing labeling cleaning organizing palletizing separating scanning 2. customer service3. clean up work area4. safety protocolHousekeeperLehigh Valley Cleaning Services-Bethlehem, PAJanuary 2021 to January 20231. sweep up and down halls, in between when run into a window, wipe it down quickly and keep moving. 2. Disinfect everything and remove trash to be replaced. 3. dust, removing trash4. mop all halls offices bedrooms bathrooms ectSanatation workerUNFI-Schnecksville, PAJanuary 2020 to January 20221. picking to then sanatation2. swept mopped3. disinfected4. bathrooms and sanitization5. trash6. windows and mirrorsElderly Caregivercaregiver and house keeper-Northampton, PAJanuary 2015 to January 20201. cargiver responsibilities2. house clean and fixer upper3. dishes and garbage4. air freshnerCashier/Customer Servicewalmart-Lehighton, PAJanuary 2009 to January 20131. set up work station scanning items2. customer service3. closed working station4. organized5. stocked shelvesCall Center Representative/Customer Servicefirst street call center-Lehighton, PAJanuary 2009 to January 2011 came in and grabbed the paper of list of customers for the day to be maintained for apts, and reminders, and account updates ect.. organized it all to work with my flow, to also work on the phone and computer, phone for incoming calls for the similar things and customer service as well as make them, computer as well all the same only all over emails and messages, microsoft office was managed to keep everything up to date and organized still if made any changes toward plan account or apts to then give to the main office lady at the end of my shift. customer service as well Handled a high volume of inbound customer calls, averaging XX calls per day Provided exceptional customer service by addressing inquiries, resolving complaints, and offering product information Consistently met or exceeded individual performance metrics including call quality, average handle time, and first-call resolution rate Utilized CRM software to accurately document customer interactions and update account information Collaborated with cross-functional teams to escalate complex issues and ensure prompt resolution for customers Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service Managed irate or upset customers with empathy and professionalism to de-escalate situations effectively Implemented proactive measures such as follow-up calls or emails to ensure customer satisfaction after issue resolution Maintained up-to-date knowledge of products, services, promotions, and company policies to provide accurate information to customersEducationgraduated 9-11th grade in required studies and trade CCC&TI - Jim Thorpe, PAJanuary 2012 to PresentGEDNorthampton County Area Community College - Easton, PA January 2012 to January 2013Skills Babysitting Caregiving Childcare Home Care Cashiering Residential Cleaning Food Preparation Cleaning Experience Toddler Care Senior Care Nannying Communication Skills Meal Preparation Cooking Math Autism Experience Warehouse Experience Pet Sitting Microsoft Office Infant Care Front Desk Teaching Order Picking Laundry Tutoring Personal Assistant Experience Host/Hostess Retail Sales Special Needs Developmental Disabilities Experience Medication Administration Special Education Applied Behavior Analysis Applied Behavior AnalysisCertifications and LicensesFirst Aid CertificationQMHP CertificationDriver's License |
