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Title Customer Service Representative - Work From Home
Target Location US-FL-Land O Lakes
Email Available with paid plan
Phone Available with paid plan
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Land O&#Street Address
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Work Experience

Substitute Teacher K-8
Ridgefield Board of Education-Ridgefield, NJ
September 2000 to May 2004

  Managed classroom behavior and maintained a positive learning environment for students in grades
K-8.
  Implemented lesson plans provided by regular teachers, ensuring continuity of instruction.
  Adapted teaching methods and materials to meet the individual needs of diverse learners.
  Facilitated small group activities and discussions to encourage student engagement and participation.
  Provided one-on-one support to students who required additional assistance or accommodations.
  Administered tests and assignments, graded papers, and provided constructive feedback to students.
  Collaborated with other teachers and staff members to develop educational strategies that promote
student success.
  Maintained accurate attendance records for each class session.
  Supervised students during lunchtime, recess, field trips, and other school activities ensuring their
safety at all times.
  Utilized technology tools such as interactive whiteboards or educational software to enhance
instructional delivery.
  Supported the implementation of classroom management techniques recommended by the school
administration.
  Worked at Bergen Blvd Elementary, Slocum Skewes Middle School and Shaler Academy Pre- School.

Production Biller
Ogilvy and Mayher Advertising-New York, NY
June 1992 to November 1994

  Responsible for reconciliation and processing of production invoices for 12 different clients on a monthly
basis.
  Input of financial transactions. Maintaining print production files.
  Scheduling of monthly billing process.
  Analizing, troubleshooting, supporting and distributing financial reports for account management
teams.

Front Desk Receptionist
Ogilvy & Mather Advertising-New York, NY
April 1988 to May 1992

  Greeted and welcomed guests, providing a positive first impression of the company.
  Managed a high volume of incoming calls, directing them to the appropriate departments or individuals.
  Efficiently handled all incoming and outgoing mail, packages, and deliveries.
  Maintained cleanliness and organization of the front desk area at all times.
  Provided administrative support to various departments as needed, including proof reading, data entry
and filing.
  Managed visitor logbook accurately by recording necessary details for security purposes.
  Handled confidential information with utmost discretion while maintaining strict confidentiality
protocols.
  Trained new receptionists on office procedures, phone systems, and customer service best practices.

Medical Receptionist
Centro de Medicina del Oeste ~ Dr. Pedro G liga-Aguadilla, PR
January 1987 to February 1988

    Direct office support ensuring efficient patient scheduling.
    Taking vital signs before doctor meeting and updating patient record accordingly.
    Bookeeping and billing healthcare providers.
    Ensured timely purchase of supplies, maintenance of equipment and facilities.
    Assisted physician in basic medical procedures.


Education

Bachelors in Business Administration
Inter American University of Puerto Rico-San German - Puerto Rico
August 1984 to May 1988

Associate's degree in Nursing
University of Puerto Rico - Mayag ez Campus
August 1981 to May 1984

One year experience of Hospital practice through University Nursing Department.
One year of In classroom learning.

Practicing in Maternity, Geriatric and General Wards at Centro M dico de Mayag ez and Hospital San
Antonio de Mayag ez
While pursuing an Associates Degree in Nursing.


Languages

  English and Spanish - Fluent

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