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PPHONE NUMBER AVAILABLEEEMAIL AVAILABLEAChicago, ILOBJECTIVEEDUCATIONForward-thinking business operations manager focused on supporting cross-functional teams to increase productivity satisfaction. Remain strong leadership and interpersonal skills and advance strategic plans and export objectives set forth by higher management. Process-oriented and results-oriented dedicated to performing above and beyond to achieve operational excellence.Morgan Park High SchoolChicago, ILJune 2019KEY SKILLSANALYTICAL AND CRITICAL THINKERPREVENTATIVE MAINTENANCEDETAIL ORIENTATEDTIME MANAGEMENTLEADERSHIPTRAINING/ DEVELOPMENTREPAIRINGMANAGEMENT INFORMATION SYSTEMSEXPERIENCESeptember 2023  PresentMaintenance Specialist- Chicago, IL- Furlows Heating & Air-Operated, maintained, and repaired a variety of heavy machinery and equipment in a manufacturing setting.-Ensured all safety protocols and procedures were followed while performing maintenance tasks.-Communicate efficiently with customers regarding repair needs and offer reasonable options.-Installing heating and air conditioning, furnace, and boiler repair.June 2020- September 2023Trainer/ Operation Manager- Bedford Park, IL- FEDEX-Perform personnel functions, such as training new hires by unloading trucks, and teaching the basics of safety with logistics equipment.-Manage the movement of goods into and out of FedEx facilities to ensure operations' efficiency, effectiveness, and sustainability.-Communicate and assign teams for production and ask for reasonable expectations during busy sort times.-Lead warehouse production team when hit with production tasks.-Operate production machines when needed.-Making decisions and solving problems with other managers for better outcomes of productions.-Completed over 40 trucks each day.REFERENCES[Available upon request.]