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EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYEarned a bachelors degree in Health Science from the University of South Florida, December 2013Strong data entry abilities; 60 WPMProficient in MS office Suites (Word, Excel, Outlook, Power Point, & Teams)Adept in the use of EPIC medical records systemMeticulous customer service and organizational skillsExcellent communication skills verbal and writtenAble to follow detailed instructionsPROFESSIONAL EXPERIENCEUniversity of South Florida Health. Tampa, FL. 2018 to presentPatient Access Specialist 2Utilizes the EPIC medical record system to register patients and record insurance informationNavigates Symplr to verify patient insuranceSchedules patient appointmentsReviews medical records for appropriate specialty schedulingCoordinates the acquisition of patient records within HIPPA and federal guidelinesWorks with partner agencies in various levels of priority careCoordinates authorization and self-pay options with the financial specialistLiaison for scheduling surgical procedures and testingLions Eye Institute for Transplant and Research. Tampa, FL. 2015 to 2018Team Leader of Donor ServicesConducts medical screening with nursing staff to determine patient suitability for eye tissue donation.Utilized the company database to enter patient referrals for transplant and research casesReview medical records to aid in the screening processEvaluate patient laboratory cultures for suitabilityApproach family members inquiring eye tissue donation on non-registered patientsComplete risk assessment interviews with decedent family membersHandle and process patient information in compliance with FDA, EBAA, & HIPPA guidelinesMaintains library recordings of donor risk assessment interviewsTrained new hires in accordance to company standard operating proceduresExpress Employment Professionals. Tampa, Fl. (Contract) 2014 to 2015Event PlannerResponsible for event preparation and planning for galas, business functions, and wedding receptionsParticipated in event preparation and provided hospitality to guests and clientsProvides hospitality for guests and clients1of 2Cared for an ill parent and pursued Bachelors degree 2009 to 2014St. Joseph Hospital. Tampa, Fl. 2004 to 2009Patient Care TechnicianAssisted with patient admissionsDocumented patient's vital signs, diet, and activities in their medical recordAssisted nursing staff with pre and post surgical care of patientsVerified patients identity and blood type before blood transfusionsMonitored patients vital signs during and after blood transfusionsCared for patients in compliance with JCAHO and federal guidelinesHandled and processed patient information in compliance with JCAHO, HIPPA, and federal guidelinesMaintained a safe and organized environment for patients in compliance with OSHA and JCAHO guidelinesPayless Equipment Systems. Tampa, Fl. 2002 to 2004Shipping and Receiving ClerkShipped and received orders of casters, wheels, and miscellaneous storage equipmentSent invoices and checked incoming and outgoing orders for errorsGlobal Investment Recovery. Tampa, Fl. 1995 to 2002Warehouse SupervisorSupervised the demilitarizing and recycling of military equipment for the Department of DefenseMaintained and documented an inventory consisting of demilitarized reuse and telecommunications equipmentDuring shipping and receiving, recorded material by type and weight for billing purposesKept the facility in compliance with OSHA and fire code regulationsOperated forklifts to load and unload forty-foot overseas containers in compliance with Department of Transportation and federal guidelinesEducationUniversity of South Florida, Bachelors in Health Science with a minor in Public HealthDecember 2013Hillsborough Community College, Associate in ArtsMay 20072 of 2 |