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I am a talented manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.Work HistoryStreet Address -11 - CurrentProblem SolverAmazon, Oak Creek, WIUtilized problem-solving skills to reduce or eliminate company expenses.Employed various tools and equipment to find solutions to difficult or complex issues.Used logic and imagination to analyze situations and develop intelligent solutions.Leveraged technology to troubleshoot and track issues efficiently, thus leading to increased customer satisfaction.2019-06 - 2021-11Finishing TechnicianQuad Graphics, Sussex, WIReviewed final aspects of finishing for compliance with established standards related to color, textures, metals, exotic woods, and aged finishes.Reviewed all project documentation and blueprints to prioritize and schedule job tasks.Verified finishing met established standards for color, textures, metallic, exotic woods, and aged finishes. This reduces production re-run by 75%.Provided guidance, assistance and training to employees when needed.Continually sought to reduce costs, accelerate throughput time, minimize work in process and improve quality.2015-04 - 2019-04E-Signs RepresentativeCrosscom National, Milwaukee, WIDeveloped and maintained positive customer relations and coordinated with team members to properly handle requests and questions. This led to a 12% increase in new business.Reached out to customers after completing sales to evaluate satisfaction and determine immediate service requirements.Monitored service capabilities and collaborated cross-functionally to meet needs and resolve escalated issues.2002-01 - 2012-02Manager Capital Market DivisionCentral Bank of Sierra Leone, Freetown, Sierra LeoneOversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.Completed daily paperwork and computer entry of sales data as established by management.Cultivated customer loyalty to enhance retention by delivering outstanding service.Submitted reports to senior management to aid in business decision-making and planning.Analyzed sales data, and profit and loss statements to compose store budget that cut costs by over 25%.Organized meetings for up to 20 staff members to discuss upcoming promotions, key strategies, and tasks.Exhibited excellent people skills during interaction with employees and customers.Trained team members in successful strategies to meet operational and sales targets.Education2019-08 - CurrentAssociate of Applied Science: Information Systems Security SpecialistMilwaukee Area Technical College - Milwaukee2005-09 - 2006-12Master of Arts: Economic Policy ManagementLegon, University of Ghana - Accra, Ghana1989-10 - 1994-12Bachelor of Science: EconomicsFourah Bay College - Freetown, Sierra LeoneContactAddressMilwaukee, United States, 53224PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEWWWhttps://bold.pro/my/alusine-kamara/454SkillsAnalytical and Critical ThinkingWritten CommunicationStrategic planning and analysisOffice and staff streamliningPolicy and procedure adherenceConflict management.Alusine Kamara