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Click here or scroll down to respond to this candidateCandidate's Name
Miami, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate to: Homestead, FL - Cutler Bay, FL - Kendall, FL Authorized to work in the US for any employerWork ExperiencePatient Access RepresentativeBaptist Health South Florida - Miami, FLFebruary 2021 to PresentI schedule for 13 different primary doctors offices in south Florida including some specialist. I work with different systems and have a call center type structure. Therefore I have excellent mannerisms and phone etiquette. I help offices with the scheduling and rescheduling patients. I also assist with daily problem solving to give the best service to patients. And other clinical type of work and assignments. Sales RepresentativeSuperior Uniform Group - Miami, FLSeptember 2020 to December 2020 My position was a sales representative for Home Warranty Of America. It entailed making outbound calls, renewing current customers home warranty plans. I educated customers on there current plans or options for other plans that fit there specific needs. Server/WaiterIHOP - Miami, FLSeptember 2019 to August 2020I am currently a waitress providing direct service to customers and excellent team work with other staff. My title requires me to serve the customers with exceptional customer service and also be a team player when working with others to meet one common goal. To provide a welcoming and friendly environment for our customers.Customer Service RepresentativeAssurant - Miami, FLDecember 2018 to August 2019 I worked for the T- mobile claims department. I assisted customers with new and previous claims. Providing excellent and exceptional service.Sales RepresentativeSS Media - Miami, FLNovember 2017 to January 2019 It was outbound calls to patients inquiring for medical supplies. I sold diabetic testing supplies and work with pain management as well with different insurance providers. Customer Service RepresentativeTeleperformance - Port Saint Lucie, FLApril 2016 to December 2016 I worked on the Sallie Mae capaign seasonally. I assisted with information on different school loans and providing the best customer service at all times. I did inbound and some outbound calls when necessary. Sales AssociateAlorica - Cutler Bay, FLDecember 2012 to January 2013 I worked in sales assisting customers with there internet and phone services needs as an add on. I provided excellent customer service and always was able to meet my sale goals. EducationHigh school diploma in Basic studiesMiami Southridge Senior High School - Miami, FLJanuary 2009 to August 2012High school or equivalentSkills Customer Service (8 years) Microsoft office (6 years) Call Center (10+ years) Customer Support Customer Care CSR Typing (10+ years) Computer Literacy (10+ years) Customer service Computer skills Medical terminology Medical receptionist Multi-line phone systems Medical Scheduling Medical Office Experience Insurance Verification Hospital Experience Phone Etiquette Medical Billing Patient Care Clerical experience Office experience |
