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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMetairie, LaSkillsOffice managementStrong written and oral communication skillsOrganization and attention to detailAnalytical and problem-solving skillsTime managementSystems analysisMicrosoft Office SuiteAlpha / Velocitor Accounting SoftwareMicrosoft ExcelQuickbooksSpreadsheet ManagementDigital ArchivingSchedulingCalendar ManagementBookkeepingEducation And Training05/2011Mass Communications/LiteratureUniversity Of New OrleansReferences available upon request .SummaryOrderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced business environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.ExperienceI&I LLC - Administrative AssistantJefferson, LA08/2023 - 04/2024Provided administrative support to the executive team, including scheduling meetings and managing calendars.Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.Managed incoming calls while providing information or transferring callers to appropriate personnel.Ensured efficient operation of office equipment such as printers, copiers and fax machines.Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.Entered data into spreadsheets using Microsoft Excel or other similar programs.Processed invoices for payment using accounting software applications.Conducted research online utilizing search engines such as Google or Yahoo!.Updated contact lists regularly when changes occur in employee status or contact information.Handled confidential documents in an organized fashion according to established protocol.Scheduled appointments between clients and customers and internal staff members.Managed database systems containing customer contact information.Answered questions from customers regarding products and services offered by the company.Answered phone calls and emails to provide information, resulting in effective business correspondence.Provided secretarial and office management support while building cooperative working relationships.Republic National Distribution Company - Accounts Receivable Specialist02/2022 - 08/2023Responsible for maintaining customer accountsResponsible for properly recording and balancing all of LA customer paymentsResponsible for sending/reconciling customer account statementsResponsible for maintaining and recording all electronic payments (Mobile, ACH, and EFT)Manage incoming and outgoing mail paymentsReviewed and verified accuracy of invoices and account balances.Processed payments, refunds and adjustments to customer accounts.Analyzed customer payment trends and credit worthiness.Researched past due accounts and initiated collection efforts in a timely manner.Reconciled discrepancies between customer payments and invoices due.Verified the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments.Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.Directed phone calls.Bayou Demolition/Bayou Disposal - Office Manager11/2018 - 02/2022Scheduled appointmentsManaged incoming and outgoing mailMaintained all files, schedules, completed and issued weekly employee payroll.Prepared financial statements, including balance sheets, income statements, and statement of cash flows.Maintained and reconciled general ledger accounts.Performed month-end closing activities.Ensured accuracy in all accounting entries and records.Managed payroll processing for staff members.Reviewed employee expense reports for compliance with company policies.Resolved billing discrepancies with vendors or customers promptly.Posted journal entries to the general ledger system accurately and timely.Provided assistance in preparing tax returns annually.Reconciled intercompany accounts on a regular basis.Hoover Tree Experts - Sales /ClericalKenner, LA07/2015 - 11/2018Estimated tree work cost for customersPrepared and presented bids/invoices for tree workCollected payments and maintained communication with customers throughout job duration.Assisted with billing processes and reconciling accounts receivable balances.Managed daily operations of the reception area including answering phones, responding to emails and filing paperwork.Assisted with scheduling appointments and maintained appointment calendars.