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Customer Service Sales Consultant Resume...
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Title Customer Service Sales Consultant
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lake Park, GAEMAIL AVAILABLEPHONE NUMBER AVAILABLEResults-driven Sales Consultant with experience in generating sales leads, building client relationships, and closing deals. Proven track record of exceeding sales targets and delivering exceptional customer service. Skilled in identifying customer needs and recommending solutions that drive business growth. Strong communicator with a strategic mindset, adept at analyzing market trends and developing effective sales strategies. Looking to leverage my expertise to drive revenue growth for a dynamic organization.Work ExperienceLead Sales AdvisorDriveTime Automotive Group-Tallahassee, FLFebruary 2024 to Present Utilized CRM software to track leads, manage pipeline, and generate accurate sales forecasts on a regular basis Identified market trends and competitor activities through market research, enabling strategic positioning of products for maximum impact Participated actively in industry conferences and trade shows to expand network and generate new business opportunities Built strong rapport with clients through regular communication channels including phone calls, emails, meetings etcSales ConsultantComcast-Tallahassee, FLOctober 2022 to February 2024Clarify customer needs and offer personalized product suggestions Address and resolve escalated customer questions and complaints Demonstrated new and improved product features to customers Gained strong foundation in client relationsConducted product demonstrations and training sessions to educate customers on features and benefits Utilized CRM software to track and analyze sales data, evaluating performance and identifying areas for improvementCommunications SpecialistViapaath Technology-Tallahassee, FLNovember 2021 to November 2022Collaborated with cross-functional teams to coordinate and manage communication initiatives for product launches, events, and corporate announcements Organized and hosted virtual events, webinars, and podcasts to promote thought leadership and drive audience engagementGeneral ManagerDominos-Crawfordville, FLOctober 2020 to November 2022Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team moraleDevelop new procedures to improve inventory management and forecasting, which has reduced waste by 15%Spearhead change management and training initiatives to improve customer service and enhance the guest experience, resulting in a 20% increase in client satisfaction scores Residential ManagerNorthern Maine General-Eagle Lake, MEOctober 2019 to October 2020Oversee all aspects of residential property management, including leasing, maintenance, and tenant relationsDevelop and implement effective leasing strategies to maintain high occupancy rates and maximize revenueEnsure compliance with all local, state, and federal housing regulations and fair housing laws Supervise a team of maintenance staff and vendors to ensure prompt and efficient resolution of maintenance issuesConduct regular property inspections to identify and address any potential safety hazards or maintenance concernsInventory Lead SpecialistGekay Sales and Service-Ludlow, MAJanuary 2019 to October 2019Managed a team of inventory specialists to ensure accurate and efficient inventory control processes Conducted regular audits of inventory levels to track and report on variances and discrepancies Developed and maintained inventory tracking procedures to improve visibility and accuracy of stock levelsCollaborated with cross-functional teams to support inventory forecasting and optimization initiatives Operations ManagerCSG International-Crawfordville, FLOctober 2015 to November 2018Lead business analysis efforts to best manage attrition and ensure adequate staffing for all shifts and holiday seasonWork with HR and department supervisors to hire all personnel and ensure teams are well-run and motivatedWorked with compliance departments to mitigate risk and drive better audit outcomes Managed a team of 20 employees, providing leadership and mentorship to improve team performance and productivityGeneral ManagerMcDonalds Corporation-Tallahassee, FLFebruary 2012 to October 2015Implemented cost-saving measures resulting in a 15% reduction in operating expenses Developed and executed strategic plans to expand market share and drive business growth Established strong vendor relationships and negotiated favorable contracts to improve profit margins Led a team of over 100 employees to increase overall sales revenue by 20%. Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team moraleKitchen ManagerGolden Corral-Tallahassee, FLApril 2006 to January 2012Managed a team of 15 kitchen staff members to ensure smooth operations and high-quality food service Created and maintained inventory control systems to minimize waste and control costs, resulting in a 10% reduction in expensesDeveloped and implemented standard operating procedures for food preparation, cooking, and sanitation, resulting in improved efficiency and consistency Conducted regular training sessions for kitchen staff on safety protocols, food handling procedures, and customer service to uphold high standards of quality and service EducationAssociate's degree in Business ManagementTallahassee Community College - Tallahassee, FLAugust 2013 to May 2016Skills Kitchen Management Experience CRM Software Employee Evaluation Team Management Recruiting Business Analysis Financial acumen Customer service Typing Salesforce Negotiation Product demos Mobile applications Wireless sales Computer literacy Office management Territory management Mechanical knowledge Sales Sales management Upselling Conflict management Windows Customer acquisition Retail sales Supervising experience Leadership Operating systems Store management Hospitality Cash handling Profit & loss Guest services Clerical experience Management Computer skills Microsoft Word Microsoft Excel Microsoft Outlook Human resources B2B sales Manufacturing Cooking Lead generation Wine knowledge Team development Production planning Relationship management Software salesCertifications and LicensesDriver's LicenseOctober 2003 to PresentServSafeClass E

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