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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONS 19+ years experience in the legal industry Proficient in Microsoft Word, Excel and PowerPoint Ability to make independent decisions in stressful situations Strong interpersonal skills Excellent written and verbal communication skills Experienced in legal and medical terminology Successful in learning and comprehending new systems and methodsWORK EXPERIENCEBodily Injury Claims SpecialistState Farm (Remote) Lakeland, Florida (August 2023 August 2024) Receive between 5 to 20 new claims per week All new claims must be opened the day they are received as well as the incoming mail and phone calls Answer incoming phone calls all day every Monday and one additional day during the week in addition to your own claim calls as well as your daily work Receive new injury claims to determine if there is liability, if liability is questionable or if there is attorney representation Receive reassigned claims if there is a coverage question or if it needs to be reassigned to a different team. It is your responsibility to determine if there is exposure for that particular coverage Contact all parties (insureds as well as claimants unless represented, if represented contact attorney) Explain to insureds what they can expect during the course of their claim; gather all necessary initial information Answer any/all questions or concerns the insured's and/or claimants may have throughout the claim process Comply with any requests attorneys may have made such as policy requests Upon completion of the clients medical treatment a demand is received. Within the timeframe allotted the demand must be entered into a database, evaluated and provided an offer to the attorney. If the value exceeds your authority you must send it to management for further authority Communicate with insureds, claimants and Attorneys regarding medical care and treatment and settlement. Negotiation settlements with claimants and/or Attorneys Issue settlement checks and releasesPersonal Injury Case ManagerMorgan and Morgan Lakeland, Florida (April 2021 August 2023) Introducing myself to my new clients as soon as they retain representation Meet potential clients and go over the intake and sign up process of hiring the firm for their personal injury representation Explain to clients what they can expect during representation for a personal injury Answer any/all questions or concerns the client may have throughout the pre-suit process Upon completion of the clients medical treatment and/or during, I prepare the demand to be submitted to the insurance company in an attempt to amicably resolve their case Communicate with Insurance Adjusters of every type, Property Damage, Personal Injury Protection, Bodily Injury and Uninsured/Underinsured Motorist Adjusters regarding damages to the vehicle, medical care and treatment and settlement. Negotiation any/all outstanding bills to all providers and health insurance Prepare and submit closing to accounting to process for client to obtain their settlement Personal Injury Case ManagerDean Burnetti PA Lakeland, Florida (September 2017 - March 2021) Introducing myself to my new clients as soon as they retain representation Meet potential clients and go over the intake and sign up process of hiring the firm for their personal injury representation Explain to clients what they can expect during representation for a personal injury Answer any/all questions or concerns the client may have throughout the pre-suit process Upon completion of the clients medical treatment and/or during, I prepare the demand to be submitted to the insurance company in an attempt to amicably resolve their case Communicate with Insurance Adjusters of every type, Property Damage, Personal Injury Protection, Bodily Injury and Uninsured/Underinsured Motorist Adjusters regarding damages to the vehicle, medical care and treatment and settlement. Negotiation any/all outstanding bills to all providers and health insurance Prepare and submit closing to accounting to process for client to obtain their settlement Litigation - Draft Pleadings and Discovery and file upon the e-filing system. (i.e. Complaint, Summons, Request for Admissions, Request to Produce, Notice of Serving and Answering Interrogatories, Response to RFA, Response to RTP, NPNP, Request for Copies Personal Injury Case ManagerBrooks Law Group Winter Haven, Florida (May 2013 - September 2017) Personal Injury Case ManagerDeZayas Friel PA f/k/a Harbsmeier DeZayas, PA Lakeland, Florida (August 2007 - May 2013) EDUCATION - High School Diploma - Lakeland Senior High School Lakeland, Florida (1999) |
