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Program Manager Project Resume Detroit, ...
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Title Program Manager Project
Target Location US-MI-Detroit
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Candidate's Name
Street Address  Koths Street, Taylor, MichiganCell: PHONE NUMBER AVAILABLE Home: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEOver 25 years experience in project, development, design, implementation, operations and management of personnel as well as data, voice and video communications.Managed and contributed to a multi-million-dollar revenue growth through advancement and improvement in technology, cost savings initiatives and quality improvement programs.Managed multi-million-dollar international terrestrial, satellite and video communication technology projects.Served the community as a publicly elected school board member on the Taylor Board of Education. Participate in several annual community events.Experience:Sony Corporation USA1. Responsible for retail technical serviceoTelevisions, VCR'soService leadoCustomer satisfaction2. Responsible for professional customer representative for 6 states resulting in increased product sales based on customer technical support during and after the sale.Ford Motor Company (Dearborn, Michigan)FORDSTAR Manager, Dealer Network and Video and Distance Learning 1994 to 2009Responsible for project management in the development, design, implementation, installation and operation including personnel, program scheduling and maintenance. FORDSTAR is considered the largest private network in the world.1Project and Program Manager for FORDSTAR U.S.o Developed financial business caseo Developed and managed a team for technical evaluationo Written Vendor Statement(s) of worko Developed and wrote contract(s) for the chosen technologyo Working with the internal team, developed timeline for the technology Implementation2Technology designer for the single operator studio presently used within Ford Motor Companyo 18 Studios in operation throughout North America3Presently manage the technology within the studio facilities4Responsible for central encoding and remote site maintenance managemento Over 5000 sites in North America5U.S. Project Manager for the implementation of FORDSTAR of Canadao Negotiated and implemented contract for terrestrial TV1 circuit from Toronto studio location to Dearborn6U.S. Project manager for development, design and implementation for FORDSTAR of Mexicoo Managed on site installation of encoding system and studioso Developed rollout schedule and testing procedureso Train personnel in the operation of the facility7U.S. Project Manager for the design and implementation of FORDSTAR of Australiao Managed on-site installation of encoding and control systems and studioso Responsible for training in the operation of the facilitieso 144 sites in Australia and New Zeeland8FORDSTAR Program Manager for the development of warranty and quality programso Initiated new technology for dealership warranty claims resulting in one international team patent and four patents pending.o Cost savings of over ten-million-dollars In the first full year of operationo Nominated for the highest technology award given to Ford Motor Company employees9Developed Policy and Procedure manuals for operational personnelo Architecture Control Reviewo Application Control Reviewo Annual system review and updateo Annual Security and Control assessment10Manage FORDSTAR operational personnelo Hiringo Trainingo Scheduling11Project and Program Manager for major technology upgrade in 1998/1999 for video encoding and decoding within North America12Program Manager for Ford Motor Company Global Standards for Distance Learning13Project and Program Manager for upgrade in 2004/2005 for video encoding and decoding within North Americao Moved from an analog facility to SDI14Presently working with Ford of Spain and Ford of Turkey for distance learning developmento Requirement documentationo Business caseo Financial analysis15Technology Program Manager working with Ford US Marketing and Sales to develop IP terrestrial solution for two video projects to dealershipso Consumer Television (CTV)  General Information in dealership waiting roomsRequirements documentationTechnologyBusiness caseo Ford dealer Television (FTV)  Timely and specific information to Ford and Lincoln Mercury dealerships and their employeesRequirements documentationTechnologyBusiness caseFord Communications Network, Manager, Engineering 1984 -1994Responsible for the development of studios, production facilities, transmission and launch of Corporate Communications for Ford Motor Company.1Project manager for the development and design for a multi-million-dollar facility for live and post production video for Ford Motor Company's corporate communicationo Development of technologyo Financial analysiso Implementationo Operational personnelHiring and schedulingo Policies and Procedureso Security and Controlo Facility management2Project manager for the transmission of this single channel system to remote siteso Encoding/Decoding and transmission technologyWork SOW, contracts and Purchase Orderso Negotiated contract with local public broadcasting station for uplink useo Worked with FCC to develop transmission path and licensingo 340 Corporate sites across North America launched in 1988Education and CertificationSchoolcraft College, Livonia MichiganAssociate in Electronic Technology June 1978Henry Ford Collage, Dearborn MichiganBusiness Management June 1998George Washington University, School of Business and Public ManagementManaging Information Technology Projects December 2002George Washington University, School of Business and Public ManagementProject Leadership, Management and Communications July 2003University of Michigan, Dearborn MichiganAttend in 2003 and 2004  BS/Masters ProgramJohn F. Kennedy, School of Government, Harvard University, Cambridge MassachusettsExecutive Programs-Labor Management January 2004Consumer Driven Technology AwardFORDSTAR Launch August 19951Hold 4 US patents in communications technology- One of these patents was accepted as an international patent.2Nominated for the 'Henry Ford Technology Award'36 Sigma Greenbelt Certified4Ford Motor Company Certified Interviewer for new employee hiring5Member of the Society of Motion Picture and Television Engineers since 19846Certification in First Responder  January 2009 American Red Cross.7Certified and licensed to teach adult and teen drivers education but the State of Michigan in March 2013References upon request

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