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| | Click here or scroll down to respond to this candidateCelesteCanetePHONE NUMBER AVAILABLEDedicated and experienced administrativeprofessional with over two decades of experience in customer service, billing, and account management. Proven track record of enhancing operationalefficiency, improving financial accuracy, andproviding exceptional customer support. Seeking to leverage extensive background in administrativeroles and a commitment to excellence in achallenging new position.EMAIL AVAILABLEMiami, FLStrong organizational andplanning skillsExcellent communication andcustomer service abilitiesProficient in MS Office (Word,Excel, Outlook) and accountingsoftwareDetail-oriented with a knack foraccuracy in billing and financialrecordsCapable of managing multiplepriorities in fast-pacedenvironmentsGeneral EducationMiami Senior High School2000Administrative Assistant / AccountingRothman Associates / Miami, FL / February 2008 May 2024Managed a wide range of administrative tasksincluding document preparation, data entry, and office organization to support daily operations.Provided top-notch customer service, addressingclient inquiries, and resolving issues promptly to ensure customer satisfaction.Coordinated shipping schedules, tracked shipments, and ensured timely delivery of goods, enhancinglogistics efficiency.Handled billing processes, prepared invoices, and processed payments, contributing to a 15% reduction in billing errors.Billing Specialist / Customer ServiceGenesis Press, Inc./ Miami, FL / September 2003 July 2007Oversaw and streamlined billing operations,improving invoice accuracy by 20% throughmeticulous review and system enhancements.Served as a primary point of contact for customer service, resolving queries and building strong client relationships.Implemented new billing procedures that expedited payment processing and reduced average collectionperiod by 10 days.Assisted in the preparation of financial reports and budgets, providing critical support to the accounting department.Account Receivable and Account Payable ClerkCapital Transportation & Technology / Miami, FL / August 2000 August 2003Managed accounts receivable and payable, ensuring accurate and timely processing of transactions.c cImproved cash flow by reducing outstandingreceivables by 25% through effective collectionstrategies.Processed vendor invoices, scheduled payments, and reconciled accounts to maintain accurate financial records.Assisted in monthly and yearly closing procedures, contributing to the efficiency of the accountingdepartment. |