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Click here or scroll down to respond to this candidateCandidate's Name
E-mail: EMAIL AVAILABLEStreet Address Douglas Ave, SE Snoqualmie WAPhone Cell: PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEImplemented Automation, Alarm modulation, Alarm Lifecycle Management (ALM) and software development life cycle (SDLC).Applied correlation and automation methods for efficient troubleshooting.Ability to manage multiple tasks, competing with priorities within demanding timeframes.Utilized combination of AI-ops tools Splunk and Grafana with One-Console to determine Performance and network optimization.Perform ML technique for correlation of Time, Node, Regional/National wide network elements for alarm monitoring with NetEx.Utilized Splunk, Grafana to perform AI monitoring of KPI monitoring and maintenance.Used AI-ops tool Grafana Machine Learning capabilities for expanding range of data analysis and generative AI capabilities, including creating alerts, forecasting capacity requirements, and identifying unusual activities.Diverse experience in telecommunications with expertise in LTE, 5G, and legacy technologies.Involve with cross-functional teams to improve processes and achieve measurable results with efficiency.Summarized results in interactive reports and sought approval for changes.Demonstrated skills in network security, administration, and troubleshooting across various platforms.Utilized automation techniques to reduce alarm load by 70% and automate 25% of alarms.Innovate efficient processes that enhance customize value.Perform Performance Test case on Nokia Cloude base solution platform containing Nvidia GPU/CPU in ATP (Acceptance Test procedure).Perform "Online GPU Stress Test" and "GPU Load Test" on multi-vendor platforms.Nvidia GPU/CPU testing for Nokia Virtual MME/AMF (Mobility function) Nodes.Nvidia GPU/CPU ATP testing for Cisco CNDP and Ultra-M GW (Gateway) platforms.Nvidia GPU/CPU ATP testing for NMS (Network Management System) for Ciscos Splunk and Nokia NetAct platform ATP.Executed automation at both system and function levels, including Cloud computing environments.Extensive experience as a Project Manager and Technical Support delivery for Nationwide projects.Currently serving as Product Development Lead Engineer at Tech Mahindra, specializing in 5G Core nodes.Engaged in FirstNet (AT&T) Lab testing and production support.Demonstrated expertise in 5G Core nodes like AMF, SMF, UPF & PCF.Involved in Quality Assurance for 5G, LTE, IMS, and VoLTE, MCPTT, FRPT, EPTT and conducting system tests.Worked as Engineer Network Operations Packet Core at T-Mobile, handling Data Network operations and maintenance.Conducted routine, preventive, and corrective maintenance of Data core elements.Contributed as a 4G Lab Validation Engineer at Sprint, managing lab environment setup for various vendors.Served as Sr Technical Support Engineer in Service Assurance for multiple NMS (Network Management tools).Managed UNIX and Windows servers, providing technical support for OSS, BSC, RNC, and RAN Rapid Frequency plan changes.Managed complex network deployment projects including Core, RAN, Cloud data server's solutions.INNOVATION & AUTOMATION EXPERIENCEService providing organization with mix of legacy and new networks platforms generate large number of outstanding alarms particularly after migrated to SDN, Cloud base platforms, VM Virtual machines, which generate extra alarms on systems and function as per 1:M (One to Many) ration, having so many alarming issues it will be difficult to NOC operators to understand, classified and priorities troubleshooting. By performing Alarm reduction with using alarm modulation, correlation, and automation, with ALM this will defiantly improve, and it will be more efficient and manageable.Perform Alarm modulation to achieve alarm reduction in production environment.Utilized ALM (Alarm Lifecycle Management) technique to achieve Alarm reduction goals.Perform Time Correlation, Alarm Correlation, reverse alarm correlation and alarm splitting.Perform Data Acquisition to aggerate data from multivendor various platforms.Using Data cleansing techniques on cluster by timestamp and subcluster by correlation methodology.Summarize results in an interactive report and request approval for changes.Perform changes as per requirement and use staging environment for testing.Update OI (Operation Instruction) for new Alarm in KMS (Knowledge Management system).Perform Automation technique on all possible automatable alarms.Reduce 70% alarms load and automate 25% alarms.Alarm modulation have been performed on both System level that include Cloud computing i.e. OpenStack and also function level, examples are GW, SMF, MME, AMF.Satellite Communication for Public Safety Project:Proud to support and actively participate in FirstNet (AT&T), public safetys network partner with Satellite operator AST Project as Network team Lead. Wrote Test plans, perform testing and provide support on optimizing parameter to achieve results.During on-site testing at AST Space Mobiles Midland facility, we completed tests simulating how direct-to-device LEO satellite services could help support public safetys mission in the future for applications such as wildfire and disaster response, and remote area coverage.FirstNet, Built with AT&T, is the only nationwide public safety network built with and for Americas first responders in a public-private partnership with the FirstNet Authority.Prepare Fault Tolerance Testing (ToL) cases, for Cell-to-Satellite communication.Successfully perform Data/VoLTE/Video-Call/RTT/SMS/MMS/E911 and special design FNPTT (FirstNet push to Talk) communication application launch between Cell-to-Satellite communication.Successfully Demonstrate Cell-to-Satellite Demo at AST (Midland TX) lab by using production and simulated Satellite in front of FirstNet authorities with 100% test results accuracy.Actively participate in resolving Primary, Secondary and Broadcast PLMN issues.Ensure scenarios for Latency test cases.Perform HPUE testing to enter Power Class 1 mode (>23 dBm) by attenuating signal to replicate far edge cell condition.Suggestion workarounds for HPUE is transmitting at PC3 level on desired Band, to enhance UL/DL data throughput of different service type.Adjust QoS for preemption capabilities for High Priority (First Net) user over Commercial users.FirstNet (AT&T) Redmond, WA May 2022 Till dateLead Network Engineer Tech Mahindra USAExpertise in 5G Core nodes like AMF, SMF, UPF & PCF.Expertise in Quality Assurance in 5G, LTE, IMS, VoLTE.Perform ATP (Acceptance test procedures) on all new VNF base solutions.Currently involved in testing enhanced features for First Net.Execution of system test for validating of Software and Hardware updates and upgrades.Develop, construct, test and maintain architectures.Align architecture with business requirements.Utilized AI-ops tools Splunk, Grafana and NetEx for automate regression testing and results validation.Deploy sophisticated analytics programs with AI, machine learning and statistical methods.Prepare data for predictive and prescriptive modeling by Utilizing AI-ops Splunk, Grafana and Power BI tools.Find hidden patterns using AI-ops data processing tools.Use data to discover tasks that can be automated and utilized NetEx platform to generate scripts and populate in runbook.Experience in 5G, LTE Core network architecture, 3GPP call flows, data, log file analysis, and call failure analysis to debug wireless protocol issues.T-Mobile, Snoqualmie, WA Sep 2011 May 20224G & 5G Packet Core Data EngineerHandled Network operations for Data Network.Experience in analyzing Trace messages from Data Network.Performed health checks and carried out analysis for Hardware and Software related issues.Carried out routine, preventive, and corrective maintenance of Data core elements (Hardware and software).Provided expert level support to alarms correlation and automation.Nvidia GPU/CPU testing for Nokia Virtual MME/AMF (Mobility function) Nodes.Nvidia GPU/CPU ATP testing for Cisco CNDP and Ultra-M GW (Gateway) platforms.Execution of system test for validating of Software and Hardware updates and upgrades.Raised and carried out SRs/WOs and TT (Service request, Work orders, trouble tickets) for issues related to Core elements.Investigate the alarms, troubleshooting the fault and reassurance with expert level support and Vendors.Handled Trouble tickets/ SRs/ WOs within specified deadlines.Provide Surveillance and fault management on Data network elements.Develop, construct, test and maintain architectures.Align architecture with business requirements.Develop data set processes.Use programming language and tools.Identify ways to improve data reliability, efficiency, and quality.4G LTE Lab ValidationsWorked as 4G LTE lab validation engineer in Sprint lab on ALU, Ericsson-CISCO EPG lab environment setup and solutions.Worked as 4G lab validation engineer for Sprint on ALU, NSN-Ericsson 4G lab environment setup and solutions.Involving in management of multiple regression testing, exploratory testing and performance testing,Worked as part of a team in support of 4G EPG HW and SW test related activities.Wrote troubleshooting guides and user manual, MOP according to test requirements.Implemented, maintained, and troubleshoot Ericsson MME/CPG/EPG problems in Lab.Performed deployment, administration, monitoring and troubleshooting of existing 4G lab equipment.Created customized reports and analyzed reports from NetScout on a day-to-day basis as per business requirement.Worked with other vendor on IoT testing.Performing and analyzing protocol and interoperability test.Provided daily system report to customer on LTE development lab environment.Sr Technical Support Engineer Service Assurance - NSN OSSWorked as service assurance operation engineer for OSS team position involving management of multiple UNIX and Windows servers and telecom applications in a highly dynamic environment.Worked as part of a team in support of operational and project related activities including GSM, UMTS, and LTE.Provided technical and operational support to other departments and teams as required in support of business objectives.Monitored performance and troubleshot related issues for OSS, BSC, RNC, SGSN, GGSN, MME, PGW, SGW and PCRF.Utilized Nokia OSS platform, GSM / UMTS, LTE architecture, VoIP and 3GPP specifications.Monitored multiple system alerts and police by HP SA and HP OVO.Provided technical support to other departments, other teams and as well as with vendors as required in support of business objectives.Nvidia GPU/CPU ATP testing for NMS (Network Management System) for Ciscos Splunk and Nokia NetAct platform ATP.Wrote troubleshooting guides and user manual, MOP as well as user requirements in project for telecom applications.Implemented, maintained and troubleshot ALU SAM 5620 application/DB/AUX server.Performed deployment, administration, monitoring and troubleshooting of Splunk.Created customized reports and analyzed reports from Splunk on a day-to-day basis as per business requirement.Worked with NSN Netact, NSN Traffica, for OSS implementation and troubleshooting.Monitored Layer 3 MPLS network element and SNMP ports performance.Created technical and troubleshooting documents and MOP for any activity in OSS.Provided troubleshooting for ALU and Cisco routers and checkpoint firewall-related issues.Monitored and administered of Splunk and checked logs for any trouble or activity.Provided daily system administration support for ALU SAM5620, JDSU, Splunk, Polyview, NSN Netact, Arantech Touchpoint, Spirent test center live.Troubleshot with routers ALU 7705, 7750.Provided daily Tier 2 and Tier 3 level support for other applications like JDSU Vision.EMS/Act, Ceragon Polyview, Arantech Touchpoint, Spirent test center live, TNF MIDAS Probe.Nortel, Ericsson, Huawei Technologies Jan 2002 Aug 2011Project Management & RAN ImplementationExtensive experience as a Project Manager and Technical Support RAN Expert in the telecommunications industry.Successfully managed end-to-end delivery of complex network deployment projects, including RAN and BSS solutions.Built and maintained strong external client relationships, ensuring clear communication with stakeholders throughout project execution.Demonstrated multitasking abilities by delivering multiple projects concurrently, managing internal, client-based, and third-party staff.Hands-on experience in LTE eUTRAN/RAN/BSS equipment in the cellular industry.Expertise in RAN/BSS rollout management, technical support, preparation of SWAP plans, and subcontractor management.Proficient in team building, software version and patch upgrades, change management, re-homing, and cutovers for Huawei equipment and networks.In-depth knowledge of Huawei 3G WCDMA RAN & M2000 3G, including local terminal maintenance.Skilled in parametric modification changes for Class1, Class2, and Class3 parameters for RAN elements.Coordinated with BTS O&M and project implementation personnel during site integration, troubleshooting, and BSC re-homing.Implemented work orders and activities to enhance network performance and subscriber satisfaction.Conducted dimensioning of RAN BSS network resources, ensuring optimal capacity availability.Managed RAN network security and administrations, ensuring a secure and efficient operation.Accountable for BSS (BTS and BSC) implementation, ensuring high-quality standards by managing sub-vendors/subcontractors.Provided expertise in Radio Access Node (RAN) configuration, KPI maintenance, software upgrades, and troubleshooting for 2G and 3G cells.VENDORS TOOLSNSN NetActTraffica TMS serverALUSAM 5620STCL SpirentCeragon PolyviewWireShark, IRIS, RADCOMKubernetesOpenStackVMwareNetScoutQXDMUnix, LinuxCISCOVisioAI TOOLSNetExSplunkGrafanaPower BIOneConsole & 1Data (T-Mobile platform used to monitor network and perform Automation)TRANINGCertified Project Manager CPM, Professionals Institute of Excellence.Project Management Office PMO Workshop, PMI Karachi Pakistan ChapterProject Management Professional PMP Workshop, New Horizons Karachi3G WCDMA Training Huawei, Huawei EgyptSW and HW Server Up gradation, Nortel ChinaBSS Operation and Maintenance, Nortel FranceVENDORSEricsson (eNB, MME, CPG,EPG)Nokia (MME, AMF)NSN including NetAct, TMS, and TNESArantech TouchpointSplunkJDSUPolyviewNvidiaEMCALUSAM 5620MavenirCISCOSpirentNortelHuaweiTECHNOLOGIESAMFSMFUPF4G LTEE-UTRANMMEEPCSGW, PGWeNB, NROpenStackVMwareKubernetesNvidia GPU/CPUCisco ASR 5500, CUP, CNDPProgramming SkillsC, C ++, PythonShell scriptingEDUCATIONB.E.I.T., Telecommunication, 2003Hamdard University, KarachiImmigration Status:US Lawful Permanent ResidentPreferred Work type:Always willing to work On site. |
