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Candidate's Name
20+ Years Strong Customer Service SkillsWauconda, IL 60084EMAIL AVAILABLEPHONE NUMBER AVAILABLESupport Services Supervisor seeking remote work from home full time. 20+ years Customer, Patient and Client Service experience. Also, have strong service recovery and troubleshooting, experience and skills. Strong attention to detail and follow up skills. Strong phone etiquette qualities. Dependable and trustworthy with A+Work ethics.Am currently leading a team of 40 team members in a health care setting. And have many responsibilities.Strong skills in Microsoft Outlook, Teams, Word, and Excel. Also Currently strong skills in documentation and record keeping.Have worked efficiently through COVID 19 Pandemic. Authorized to work in the US for any employerWork ExperienceSupport Services SupervisorAdvocate Aurora Health - Libertyville, ILOctober 2001 to PresentEducationAssociate's degree in Health Information Technology College of Lake County - Grayslake, ILMarch 2014 to February 2018Skills Phone Etiquette CPT Coding ICD-10 Medical Terminology EMR SystemsCertifications and LicensesASCP PBTOctober 2002 to PresentASCP CERTIFIED IN PHLEBOTOMY TECHNICIANCERTIFIED MEDICAL BILLER