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Click here or scroll down to respond to this candidateCandidate's Name
Street Address C PHONE NUMBER AVAILABLE E EMAIL AVAILABLEObjectiveTo obtain a full-time account manager position in a fast-paced environment utilizing the ability to promptly solve problems clients might encounter.Skills Include: Excellent verbal, written, and instructional communication skills, self-driven, knowledgeable, skilled in imparting lessons and information in the absence of the supervisor, professional demeanor, multi-task management, Office 365, Excel, PowerPoint, and team leadership.Professional experienceNewell Farmlands, New York, NY December 2017 - CurrentAccount ManagerManages day-to-day business relationships with existing retail accountsConducts vendor analysis and makes recommendations for initiatives that optimize business growthUses data to identify trends, opportunities, and risks, and translates those insights into actions to drive long-term growthIdentify opportunities for systematic process improvement and drives those improvements at scaleACS-Crossroads Juvenile Detention Center, New, NY November 2018 - March 2020Youth Development SpecialistManaged conflict and youth behavior while safely utilizing SCM and behavior model crisis interventionProvided structure for youth with pro-social activities pre-trainingActed as mentor/role model to ensure youth better comprehended how to engage in communityEngaged with team effort for youth safety with adherence to regulations set forthTierPoint LLC, Hawthorne, NY February 2015 November 2017Data TechnicianCoordinated and participated in a variety of routine and complex research and data processing duties to assist investigators in gathering and compiling research data including establishment proceduresAchieved optimal network performance through proactive maintenance, updates, and ongoing user support; resolved 98% of trouble tickets in less than 48 hoursManaged IT projects including network and system installations, maintenance, and repairs in varied settings, such as remote field locations and on naval vesselsPerformed data abstraction and conducted literature reviews as needed to provide researchers with the necessary information to write papers to ensure the availability of dataDeveloped standard collection and data loading processes for Central Facilities and Gathering Systems in order to improve the consistency and utilization of pipeline informationWorked closely with the programming team to ensure system and processes are running optimal making improvements to our processes and help set up work automationIrving Place Capital Management, New York, NY July 2012 June 2015Administrative AssistantProvided prompt, diligent, and outstanding administrative support to staff members across a fast-paced private equity firm practice significantly handling administrative work for senior partnersCorresponded with an offsite company new hires obtaining relevant information/ documents assisting the company Supervisor with employee file organization and maintenanceMaintained and archived incoming and outgoing hard-copy correspondence with a scanning system in a paperless office environment reviewing all legal hard copy documentsArranged all necessary preparations for meetings including informational legal documents, and other items needed to complete client meeting goalsContacted and responded to external business contacts at all levels inside or outside the organization in a collaborative and professional manner using judgment and discretionNew Settlement Community Center, New York, NY January 2009 June 2012Youth Care SpecialistAssisted residents with improving relationships, positive social skills, increasing self-awareness, teamwork, and developing appropriate expressions of feelings and emotionsPlanned, lead, and supported team members with mentor match and youth development activities including service-learning, job shadowing, career exploration, life skills workshops, and recreationCoordinated and implemented services, mentoring match support, supervision, conflict resolution, service learning, youth development activities, and recognition, based on current research of best practicesProvided guidance, supportive counseling, and crisis intervention to youth as needed including locating and coordinating services necessary to resolve a potential crisisCollaborated with youth, family, and community providers to develop and implement an Individual Service Strategy to meet the community integration and service coordinate needs of the youthEducationBoard of Education, New York, NY Graduated May 2013General Equivalency Diploma |
