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Title Operations Leader Executive
Target Location US-SC-Myrtle Beach
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Innovative executive operations/business leader, brand strategist, and continuous improvement leader. Proven career history of production/inventory operations oversight, sales and marketing, budget, and cost containment deliverables. Leadership strengths easily transition into a Director of Operations role. Operations strategy leader known for setting organizational strategy and short- to long-horizon targets and goals. Drive operations performance from last to first distinction. Deep knowledge of business/staff OSHA and safety compliance.Turnaround setbacks utilizing innovative business strategies, clearly communicating expectations. Deliver thorough problem resolution, infectious optimism, ingenuity, and a birds-eye view that ensures consistency in adapting best methodologies and evaluating workforce requirements within multi-unit operations.Energize management as a partner and bridge gaps between diversified sites, advisor on operations standards. Intellectual and progressive executive leader with a reputation for clearlycommunicating information that delivers seamless people, process, and operations integration. Demonstrate a high degree of business, operations, and commercial acumen that delivers production, workforce, and customer value proposition.Professional ExperienceRegional Manager Atlantic Plywood Corporation, Guilderland Center, NY 2015 to PresentLeverage strategic operations leadership and strong business intelligence to manage daily business operations P&L for nine locations that encompass 500,000+ ft2 of warehouse space and 200+ personnel. Direct production, QA/QC, inventory, fleet management, safety, and warehouse design operations.Integrate continuous improvement initiatives on production, processes, human capital, and inventory, working with corporate leadership to streamline overall operations, boost revenue, and productivity.Charged with organizing the entire hub warehouse logistics areas: host daily team meetings to promote and influence team collaboration, boost staff morale, and communicate change management procedures.Designer of new packaging process for a new product and deliver training on new product packaging.Championed a new quality control position to monitor production and logistics order accuracy.Project manager for remodeling/building of offices including new desks, chairs, and office tools; implementation of new housekeeping processes and daily cleaning schedulesall focused on greater safety and productivity.Innovator of a new packing process for hardware that ensures safe and damage-free deliveries using new picking carts that enhance overall efficiencies.Partner with VP to eliminate dead stock, organize warehouse space occupancy, and complete weekly cycle counts that ensure accurate inventory control.Successful in cutting costs and expenses by $1.5 million by negotiating with supplier, carriers, UPS, FedEx, and trash recycling providers.Streamlined staffing requirements that allowed for workforce reduction from 16 to 11 and realized a cost benefit of $200,000 in labor reduction and savings.Devise and deliver a streamlined shipping/receiving process and staff management procedures that minimizes 90% of daily overtime and cut excess staffing by 25%.Developer of a new UPS/FedEx shipping manifest system that avoids shipping errors with OzLINK system and new order packing stations that eliminates one position and saves $45,000 in annual expenditures.Creator of a system that mitigates damaged customer shipments by complying with proper packing procedures and onsite supervision from the new quality control inspector.Key contributor for Albany hubs record annual inventory, first in the companys history.General Manager Thompson and Johnson Equipment Co.,Albany, NY 2012 to 2015Continuously energized personnel focused on site safety, consistent production quality, and customer service and support excellence that drove repeat business and customer satisfaction. Stepped up to manage P&L, delivered a one-page business plan, developed the budget, and forecasted expenditures.Ensured accurate billing by validation of work orders, rental inventory, and equipment availability before invoicing.Assessed and reviewed key business reports including equipment history, customer orders, sales statistics, budget, monthly performance, marketing data, and sales forecast that provided key information for business intelligence and operations strategy.Assisted the Service and Parts Departments in quote requests for repairs and parts pricing, managed quote drafts, and point of contact for resolving warranty and service issues.Completed personnel performance reviews, recommended wage increases, and delivered disciplinary actions, when needed.Ensured operations adhered to OSHA safety compliance for personnel, customers, and equipment.Created a comprehensive five-year, one-page business plan that reduced WIP (Work in Progress) from $255,000 to less than $50,000 and increased PM completion rate from 70% to 100%, all within three months.General Manager Velocity Express,Albany, NY 2008 to 2012Managed operations for multiple units, ensured delivery and dispatch schedules catered to operational demands. Oversaw three warehouse shifts, all contractors, and company employees. Boosted staff morale by introducing inventive programs that met product targets. Directed P&L, AP/AR, payroll, Human Resources, fleet, and equipment procurement and maintenance.Managed human capital by assessment of current workforce and applying change management initiatives to keep current with business short- and long-term planning.Capitalized on business expansion opportunities by building key customer relationships through onsite visits and other outreach initiatives.Ensured compliance with OSHA, fire regulations, and company policies, focused on security, optimized safety programs, and a clean/orderly working environment.Championed new business acquisition and customer outreach that focused on optimization of service quality; boosted staff morale that resulted in 25% increase in sales.Implemented cost containment measures in budget management and minimized workforce requirements that resulted in a $270,000 company savings without affecting service quality.General Manager IFCO Pallet Company, Inc.,Guilderland Center, NY 2005 to 2008Provided key guidance in turning around company operations, recruited, hired, and trained a top-tier workforce of 60 staff needed for production and office administration. Managed daily operations, HR, inventory, vehicle, and equipment accounts receivables.Assessed, implemented, and oversaw cost control programs, developed the annual budget, strategic payroll, and performed cost-benefit analysis that continued to drive cost containment success.Strategically guided new business development initiatives and identified process improvements that facilitated customer retention including onsite visits.Directed implementation of a number of key process improvements, time management, and workflow strategies.Adhered to safety programs and OSHA standards by monitoring regulatory compliance.Key contributor in boosting sales by $6 million within six months by formulating agreements with clients that included Ultra Dairy, Byrne Dairy, Seneca Foods, Price Chopper, UNICOR, Target, Saratoga Spring Water, and Hannaford.Built new business from the ground up managing 190% improvement in EBITDA in six months and put in place legally compliant hiring and safety standards.Early CareerGeneral Manager Tuttle Publishing Co. Inc., North Clarendon, VTEducation / Certification / Professional TrainingB.S., Business Management  University of Vermont, Burlington, VTBuilding Performance Institute Certification40 Hour-HAZWOPER Certification  Occupational Health and Safety Administration (OSHA)Criminal Justice Training HazMat Operations and Emergency Response CPR/First AidConfined Space Rescue Hazardous Communication (HAZCOM) SCE Entrant/AttendantTechnology: MS Office Suite, AS400, Cis-Pub Shipping/Receiving, QuipWare, New Trend, Radio Beacon, OzLINK

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